We stayed at this hotel during the second leg of our Italy vacation. Before arriving, I exchanged email with the hotel's Head Concierge, Alessandro Marchese. Frankly, I have never met a nicer concierge. He is exceptional at his job and is truly a nice man. He really should be giviing lectures on how to make hotel guests happy and content. The entire front desk crew, in fact, were warm, friendly and helpful. I give them much accolades and thanks. As a Leading Hotel of the World member, I thought this was a great choice. The location was good and the room was quite nice. (The air conditioning could use some improvment but overall we were assigned a nice room.) The breakfast was unexciting and was rarely crowded. It is a small hotel so maybe guest were not simply skipping it (as we did some days even if included in our room rate.) The restaurent employees were a little odd and service was not great when we did eat there. Overall, however largely due to the warm front desk, I recommend this hotel.
- Official Description (provided by the hotel):
- Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more less
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- Also Known As:
- Helvetia And Bristol Hotel
- Helvetia Bristol Hotel
- Helvetia Bristol Florence