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The St. Regis Florence
Ranked #9 of 421 Hotels in Florence
Certificate of Excellence
lawrence new york
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Loved this Hotel....”
Reviewed 4 August 2013

Stayed here at the end of July 2013..Exceeded my expectations! .A stunning classic hotel overlooking the Arno river. The lobby was elegant and unpretentious...The staff was friendly and the service fabulous..The room overlooking the river was beautiful... They were very gracious regarding an upgrade. The room was enormous with high ceilings. We stayed on the 4th floor. Just perfect in every way...Thanks St Regis Florence!!!

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank susan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 9 August 2013
Dear susan m, allow us to thank you for sharing with all the travelers such a beautiful comment. We are glad to know you enjoyed the gourgeous room we chose for you and you experienced our Staff courtesy and efficiency. Looking forward to meeting you again in the nearest future, Sincerely, Ombretta - The Lobby Butler
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Traveller tips help you choose the right room.   Room tips (276)
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Longboat Key, FL
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 July 2013 via mobile

Best hotel room we have ever had! Use your SPG for amazing breakfast and other perks!! We were treated like royalty. Fabulous service, gorgeous room and immaculately clean. Room service and butler at your beck and call.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank captroynsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 3 August 2013
Dear captroynsteph, allow us to tell you that being a part of Starwood Family it's a real honor for us to know that our SGP members feel recognized as special guests and gratified from all the benefits we offer them. Thank you for your unquestioned loyalty to Strawood. Ombretta - The Lobby Butler
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Los Angeles, California
Level Contributor
77 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 30 July 2013

A beautiful hotel overlooking the Arno River. Our entire stay was lovely. The staff was professional throughout, the room large and comfortable, and the location was perfect. The hotel is walking distance from many of the sights in the concentric old town area. Our balcony had splendid views of the river and the Oltrarno neighborhood.

Room Tip: River view is worth it!
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank inthecityintherain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 2 August 2013
Dear inthecityintherain, we are really glad you enjoyed our exclusive location in the heart of the city: The St. Regis Florence is an historic palace designed by Brunelleschi in the center of Florence and ideally located along the Arno River, minutes away from the city's finest shopping, museums and the world famous Ponte Vecchio. Looking forward to meeting you again, Ombretta - The Lobby Butler
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Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2013

Very welcoming and "genuine" classic 5 star hotel experience - we loved the staff and the high quality service. Following our extended drive from Venice, we were so happy to check into the most beautiful room overlooking the river and hills. The hotel was located close to great shopping and the key Florence landmarks. The St. Regis Florence was also a great location to explore (via day trips) places like Lucca and Sienna. The concierge desk was extremely helpful in planning activities and helping with driving directions. We are looking forward to a return stay here hopefully sometime soon.

Room Tip: Make sure you book a river view room - views of the river and Tuscan hills are worth the additional...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sedges63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 30 July 2013
Dear Sedges63, we are very glad to read that we delivered an experience beyond expectation, helped also by our exclusive location: just a leisurely stroll away from The St. Regis Florence are sights such as the Uffizzi Gallery, the iconic Duomo and the famed jewelry shops on the Ponte Vecchio to name a few. Looking forward to your next visit, Sincerely, Ombretta
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Little Rock, Arkansas
Level Contributor
135 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 21 July 2013

This is a beautiful hotel with fabulous rooms, very nice service, a breakfast room like no other! A wonderful place. The hotel has a great location in Florence a little off the beaten path, but along the river. If you get a chance to stay here do!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Traveler CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 26 July 2013
Thank you for taking the time to share your experience with us. It is certainly a pleasure to read your that your stay with us was truly unique.We know how magical it is for our guests to have breakfast under the wonderful arches decorating the balcony that overlooks the prestigious Winter Garden: it is the perfect location to relax in a seductive atmosphere, to savour a simple cup of coffee or a cocktail selected by our expert bartenders. We look forward to welcoming you back for another indelible stay. Sincerely, Ombretta - The Lobby Butler
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Mount Laurel, New Jersey, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2013

We really enjoyed our stay at the St. Regis in Florence. The rooms were beautiful, the staff was very friendly and helpful, and the location (walking distance to all the main attractions) was hard to beat. The breakfast in the morning was luxurious, and the evening champaign reception was an excellent touch. Only thing that wasn't perfect is that we struggled to figure out how to work the thermostat.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Edward H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 26 July 2013
Dear Edward H, Thank you for sharing with us your kind words of appreciation and your experience with the thermostat in the room, the use of which should be fairly intuitive, but your precious comment is for us a reason to think more on how to improve its functionality. And allow me to remind that for everything our customers do not want to do, cannot do or do not know to do there is always a Personal Butler ready to do it. We look forward to welcoming you again for another indelible stay. Ombretta - The Lobby Butler
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London, United Kingdom
Level Contributor
82 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 11 July 2013

We have just returned from a two night stay.

I booked this hotel based on TA reviews and had high expectations of top end opulence and luxury which we decided to indulge in to go in hand for our first Florence experience.....St Regis partially fit the bill.

The hotel decor and service is grand and our room was nice and spacious and we appreciated the TV screen in the bathroom mirror.

A bottle of sparkling wine was also waiting for us in our room when we returned on our first day which was a nice touch.

Each evening a glass of champagne and an Oyster was included in our stay.

Breakfast was good.

For the high end rate we paid for a double room we were not happy that in fact we had two single beds pushed together with no attempt to disguise the gap with a top mattress. This was appalling. We should have complained as it affected sleep quality. There was no view from our room, but we were not in Florence to look out of the hotel window, although river facing would have been very nice and may have enhanced our experience of St Regis.

Concierge service was excellent. We sent a request ahead of our arrival to see the statue of David and the hotel arranged priority tickets which meant no queuing. A friend booked and faxed over tickets confirmations for the Galleria which we promptly received via concierge when we returned from Pisa.

The location was very good, easy to walk to all the main attractions and get the train to Pisa Central.

We were recommended to go to 13 Gobbi for dinner by concierge (for a kick back no doubt as our name went on a list) but apart from the rock hard bread it was excellent.

In the evenings we enjoyed after dinner drinks outside on the roof terrace of the sister hotel opposite.

WIFI was chargeable at St Regis even though we are now in 2013.

There was no iron in the room and the cost was €9+ to have each shirt pressed (probably why we saw a couple of guests in creased t-shirts!)

In our personal opinion St Regis did not match up to other top end hotels we have stayed at even though it was actually the most expensive. I can't pinpoint what it was, it might have been that the hospitality did not feel genuine and was a bit pretentious, but our whole experience generally didn't feel refined. I regret not going with our original choice of Palazzo Magnani Feroni.

Florence is beautiful.

Room Tip: River facing. If choosing a double room make sure it isn't two single beds pushed together!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LONDONMANIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review, 16 July 2013
Dear LONDONMANIA, we are glad you experienced all the luxury services we offer to our guests and allow us to explain the we have few rooms with two single beds and to avoid the the gap between them we use a luxury extra top mattress. The WIFI connection is free in all the lobby area and our restaurants and due to a local legislative regulation against fire prevention we are not allowed to provide in the guests' rooms an iron. Sincerely, Ombretta - The Lobby Butler
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Additional Information about The St. Regis Florence

Property: The St. Regis Florence
Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Official Description (provided by the hotel):
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence

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