Stayed here during christmas holidays and was extremely pleased. The customer service is top notch, all around- perhaps one of the best I've experienced and this includes better known properties such as Four Seasons, St Regis, etc. The front desk staff was wonderful. The tall gentleman that checked us in personally walked us to our room and showed us around and was helpful in too many ways to cover in this review. To name a few, the staff was amazing in booking reservations, following up on inquiries, and even lets you borrow their in house phone to make local calls.
As for the property, the rooms were clean and nice, and the lobby is cozy and warm - not too mention the location is ideal.
Overall, I highly recommend this property.
- Official Description (provided by the hotel):
- Your charming home away from home, a stone throw away from Ponte Vecchio. Florence and Tuscan hospitality are experienced at its finest in this splendid setting offering stunning views on the master works of the Renaissance. The exclusive and stylish Hotel Lungarno was designed by the Florentine architect Michele Bonan and invites you to spend magical days surrounded by luxury, glamorous art and culture. The hotels spans an extensive modern art collection of over 400 artworks including Picasso, Bueno and Cocteau. Guests will be tempted by the thousands of delicacies of the Arno view restaurant Borgo San Jacopo (1 Michelin Star). ... more less
- Reservation Options:
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- Also Known As:
- Lungarno Hotel Florence