This hotel has rooms with a view and rooms without the view. Some have terraces.
We booked on a "run of house" basis and we were supposed to have the best room available at the time. This didn't happen. We were shown to a dark, hot, unpleasent and shabby room on the noisy non-river side of the hotel. The windows opened in an enclosed, overlooked and clausephobic courtyard and it was stifling, hence the heat as there is no airflow.
No aircon either. The hotel claimed that it has to be switched off during the year and only used in the high season.
As there was only bathroom linen for one, we assumed that this was normally a single room. The bathroom was tiny.
All of this would not be a problem if people only wanted a room to sleep in and could cope with the noise and the heat. We couldn't cope. One of us has a heart problem.
The hotel needs to show accurate photos of all the rooms - not just the "nice" ones and they also need to advise guests about the lack of aircon. These "classic" rooms are poor decorated and we could have done so much better at other hotels. We have stayed in Florence before.
There were also problems with the service but it was so patchy that other members of staff almost made up for this.
- Official Description (provided by the hotel):
- Your charming home away from home, a stone throw away from Ponte Vecchio. Florence and Tuscan hospitality are experienced at its finest in this splendid setting offering stunning views on the master works of the Renaissance. The exclusive and stylish Hotel Lungarno was designed by the Florentine architect Michele Bonan and invites you to spend magical days surrounded by luxury, glamorous art and culture. The hotels spans an extensive modern art collection of over 400 artworks including Picasso, Bueno and Cocteau. Guests will be tempted by the thousands of delicacies of the Arno view restaurant Borgo San Jacopo (1 Michelin Star). ... more less
- Reservation Options:
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- Also Known As:
- Lungarno Hotel Florence