I have had some great rooms at this hotel, and some okay rooms. If you are not happy with your first room, let them know, and they will do their best to change it for you. When I stayed in January, I had a very tiny room with a great view of the river. It was worth it to be in a room that size because I had a great view. Other times, I have stayed in the hotel and been upgraded to really nice mini suites.
The hotel has a nice fitness center. The bar is pricey, which is typical of most hotel bars.
If you are a Starwood Preferred Guest, show your card when you check in. They don't always have your number in their system.
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- Also Known As:
- The Westin Excelsior Florence Hotel Florence
- Westin Florence
- Florence Westin
- Westin Excelsior Florence