My wife and I have had the good fortune to visit the Westin Excelsior on several occasions and can not possibly say enough good things about this incredible hotel. We love it so much that we actually stayed at the hotel when we had our wedding in Florence. All I can say is that the facilities and rooms were extraordinary and we were surprised with awesome upgrades on each visit. The reviewer who recently comments that the hotel has not been renovated since before the war has lost his mind. This hotel is the epitome of luxury and the rooms and public spaces are pristine and beautiful. What makes it so incredibly special though, is its staff. Everyone from the valet parker, the front desk staff, and the concierge are the best we have ever had in our world travels. The concierge, in particular, deserves all the recognition in the world as they saved our wedding (they managed to get my wife's wedding dress released from Italian Customs after spending countless hours on the phone with them in time for the wedding) and gave us amazing insights into what to do in Florence. The hotel also now has its roof top bar open which has unbelievable views of Florence. It's not cheap, but this hotel is worth every penny...
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- Also Known As:
- The Westin Excelsior Florence Hotel Florence
- Westin Florence
- Florence Westin
- Westin Excelsior Florence