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“Only at the Casci”
Review of Hotel Casci

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Hotel Casci
Ranked #46 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 6 January 2009

My wife and I recently returned to the Hotel Casci after a previous stay three years ago. We had first read the Trip Advisor reviews that the Hotel Casci was a small family run hotel with an excellent location and offered exceptionally friendly and personal service. We read it was extremely clean and its staff was so friendly. But most important, we were impressed that so many fellow travelers had chosen to return to the Hotel Casci over the years. We found everything was so true in 2005 that we returned. However, we would be remise if we did not relate our most recent experience.
My wife and I arrived at the Florence airport missing one of our two pieces of lugguge, the one containing all of my wife's clothes. We filled out the necessary claim form and were given a number to call to learn the status of the missing bag. After we arrived at the hotel and told Paolo and his mom what had happened, Paolo insisted he make a copy of the claim form and over the course of the next three days, he called the airport on countless ocassions to determine the satus of the missing bag, but he could never get a response. In the mean time, Paolo's mom told my wife where she could buy some inexpensive clothes to wear until the missing bag hopefully showed up. Paolo never did get a response to his phone calls and knowing we were leaving for Rome on the fourth day, we returned to the Hotel Casci after a third day of sightseeing and were told by Paolo's mom he had driven to the airport to see what was going on with our missing bag. While we were at the front desk, Paolo called from the airport, told us he had learned the bag was in Pisa, and made arrangements for it to be delivered to the hotel the following day in the late morning. We delayed our trip to Rome that day until the bag was delivered late that morning. However, we could have easily left for Rome that day and Paris four days later without the bag ever catching up with us. This is, indeed, a wonderful hotel run by a wonderful and caring family. Only at the Hotrel Casci. Thanks Paolo, we can't wait to return.

  • Stayed: December 2008, travelled as a couple
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Thank mmbinFtL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,845 - 1,851 of 2,792 reviews

Reviewed 6 January 2009

Excellent location for a sightseeing stay in Florence. Owners & Staff were most helpful, rooms spacious and excellently maintained. Would definitely stay there again and would highly recommend to family and friends.

J & A Kennedy
Cork

  • Stayed: November 2008, travelled as a couple
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Thank kenndyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2009

Great family owned hotel near the Duomo and train station. The staff is wonderful and very helpful. If you like baths, be sure to ask for a room with a tub in it.

  • Stayed: October 2007, travelled as a couple
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Thank UtopiaSearch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2009

We loved the clean hotel and its personal service. Very friendly and sincere. Clara and Paulo are very caring and take an interest in their guests.
The location is hard to beat-- you are steps away from The Duomo, shopping and all of central Florence. Plenty of very good restaraunts close by. LOCATION, LOCATION, LOCATION!

  • Stayed: December 2008, travelled with family
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Thank 6travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2008

Location - excellent! Within walking distance to train station and sightseeing spots.
Rooms - Quiet and VERY clean.
Staff in the hotel are very friendly and helpful. Breakfast is good too. Highly recommend!

  • Stayed: November 2008, travelled with family
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Thank FivFiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2008

My wife and I stayed at Hotel Casci in November, 2008. This was our second stay at this hotel, first one in March 2004. The hotel is very close to all the main attractions in Florence. The hotel staff was great and very helpful. The daily rate included a very big breakfast buffett.
If we visit Florence again, we will stay at this hotel again. If you like great location, great service and value for your money, please stay at Hotel Casci.
Pervez Anwer
Plano, Texas, USA

  • Stayed: November 2008, travelled as a couple
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Thank PAnwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2008

I absolutely agree with all the positive comments here. My husband and I traveled to Italy in early November for our 10th wedding anniversary and our stay in Florence--in this wonderful hotel--was the highlight of the trip. As everyone has indicated, it is spotlessly clean, quiet and the staff is exceptionally kind and friendly. When I made the reservation they offered to book any advance tickets I would like to local sites, and did so with no additional charge. They were endlessly helpful, breakfast was lovely, and we had a charming room overlooking a small courtyard of buildings. We heard the bells of the Duomo every day! And there was a free Internet connection in the lobby area that we used regularly. I would also add that we accidentally left a personal item behind and they were kind enough to mail it back to us in the United States within days of our return home (again at no charge). As someone else wrote here, I'd love to keep them for myself but they deserve excellent customers!!!

  • Stayed: November 2008, travelled as a couple
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Thank ClevelandToCairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Casci

Address: Via Camillo Cavour, 13, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#18 Romantic Hotel in Florence
#28 Family Hotel in Florence
Price Range: £71 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Casci 2*
Number of rooms: 24
Official Description (provided by the hotel):
The Casci is a small family managed hotel located in an ancient palace right in the heart of Florence, just a few steps from the Duomo and the Accademia (David), within walking distance from all museums and sights. It can be easily reached from the main railway station and by car, too, with a valet garage nearby. All rooms have private bathroom, air conditioning, flat screen TV with DVD, free WI-FI, hairdryer, fridge and safety-box. ... more   less 
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Also Known As:
Casci Hotel Florence

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