I would have to agree with many of the reviews that I read on tripadvisor that the hotel is a little warn around the edges and, while I had a nice stay, I would not stay here again.
When I was in Rome last summer I stayed at a sister Lungarno hotel, Portrait Suites. This was an amazing, amazing hotel. But, just like sisters, one can be gorgeous and one can be sort of ok looking!
When I checked in and got to my room, it was super hot. The air-conditioner wasn't working, so I tried to call the front desk. Only a busy signal. No matter what number I dialed (operator, concierge, etc) all I would get was a busy signal. So I went downstairs in person to speak to someone. "oh, we need to turn the air conditioner on from here." How nice -- It was 100 degrees outside and they forgot to turn the AC on when the client checks in. When I asked about the phone not working I was told that the direct call buttons on the phone didn't really work, and the man at the desk wrote down the number that I should use to call the desk. Thanks. The room itself was awfully re-painted, (for example, the ceiling color was on the walls), and the shower had a large gap in the marble around the hardware that turned the water on (they cut the hole too large). I don't let things like this taint my vacation time, but for the price that you pay to stay in this hotel in a higher-end room I think it is reasonable to expect a certain standard. Lastly as others have stated, service is on the cool side.
- Official Description (provided by the hotel):
- Guests are invited to our Art Exhibitions which take place in the public areas of the hotel. Gli Ospiti sono inviati ai vernissage delle mostre allestite nelle aree comuni dell'hotel. ... more less
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- Also Known As:
- Gallery Art
- Gallery Hotel Florence
- Gallery Hotel Art Florence