Beautiful hotel right in the heart of Florence. Within easy walking distance of the train station and all of the city's highlights. Every member of the staff is so accommodating and kind, taking great care that each guest is well taken care of. They speak English, and will ensure you understand how to get around the city, get to your flight or call a cab.
The food is excellent, and rooms, each a little different, are well appointed. I live in Florence, and this is where I have all of my guests and tour groups stay. I can't think of a better recommendation that that!