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“Excellent Hotel”
Review of Hotel de La Ville

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Hotel de La Ville
Ranked #67 of 412 Hotels in Florence
Certificate of Excellence
Hertford, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel”
Reviewed 31 January 2014

We were staying in Florence for a few days and wanted to make day trips by rail. The hotel is very well located on a quiet upmarket shopping street . It is only 5 minutes walk to the Duomo and 5 minutes to the railway station.
The hotel staff were very welcoming. The room was very comfortable and quiet. There was a great selection of food at the buffet breakfast. I recommend this hotel as a great base for any stay in Florence!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyKas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 8 February 2014
Dear Happykas,

I am so happy to see your beautiful words about your stay at the Hotel De La Ville

I will be sharing your kind review with all the staff and i would like to thank you for using your time to write it.

We all really hope to have the chance to welcome you again.

My warmest regards

Gianni Burchietti
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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775 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
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  • English first
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English first
Cumbria, United Kingdom
Level 6 Contributor
118 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 31 January 2014

A great hotel well placed with good service, clean tidy and well presented all round. Our experience was positive from arrival to departure the only niggle was that there was no facility for making tea and coffee in the room!

The bed was comfy firm and a good nights sleep was achieved every night!

Breakfast was great with individual attention to detail especially the cappuccino...

The bar was friendly and not extortionate for a city centre with good service and ideal dinner recommendations.

Highly recoomended

Room Tip: Our room was upgraded to superior and was at the rear of the hotel which was quiet
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobH567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 8 February 2014
Dear Rob H,

It is always a pleasure knowing that we met the satistaction of our Clients and to know that you had a great Anniversary in Florence.

We will share your comments with everyone working at the Hotel De La Ville, hoping to have the possibility to welcome you again.

Really thanks again and best regards.

Gianni Burchietti
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level 5 Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 January 2014

The staff, the breakfast, the attention, specially room 218-118 a doble family room joined by a stair. Clean, close to historic Center, located in a very exclusive street, but equilibrated price . Due to we have touched the pellecorino headhunter, next time we will return to Firenze we will chose sure this hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elena10alvarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 8 February 2014
Dear Elena10al,

Really thank you for having been our Client and for your review.

We are really glad to know that everything was of your satisfaction at the Hotel De la Ville and we hope that you will maintain your promise to visit us again.

Thanks again and best regards.

Gianni Burchietti
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 January 2014

In a short vacation passing ( two nights ) few years ago, I was impressed by location, cleaning and not in the last point, they give us a free upgrade , an suite on two levels. Nice breakfast and easy to go by step in all important city areas.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narcis Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 20 January 2014
Dear Narcis Z,

Really thank you for choosing the Hotel De La Ville and for the wonderful review you wrote about us.

It is always a pleasure knowing that our Clients are satisfied about the quality of their stay at the Hotel De La Ville.

We hope to welcome you again soon in Florence.

Thanks again and best regards.

Gianni Burchietti
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norway
Level 6 Contributor
277 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 9 January 2014

Very nice hotel in central Florence. It's situated in a upmarket street within easy walk to every sight in Florence. We arrived at the train station, and it's a five minute walk from there. Excellent service from helpful staff with regards to restaurant-recommendations etc. You'll leave your key at reception which is tiresome. Our room was of superior standard, very very clean and no noise at all apart from some voices heard through the ventilation. What was most annoying was the lack of wifi in the room. Were it not for this I would grant "Excellent" rather than "Very good". Breakfast was tasty, but the breakfast room was somewhat noisy. As if the otherwise helpful staff tried to make themselves heard.

Room Tip: Upgrade to superior, or ask for a room away from the street.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ofHarwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 10 January 2014
Dear BengtMar,

Thank you very much for having reserved the Hotel De La Ville for your recent stay in Florence.

We would like to thank you also for your review about it.

As we are already planning to have the wi-fi connection also in the rooms, we are sure that next time we aill receive an "Excellent" from your part.

Hoping to welcome you again.

Best regards.

Gianni Burchietti
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 6 January 2014

First trip to Florence and I couldn't have found a better hotel. 10 mins walk from train station where you get dropped from the bus from Pisa Airport, 5 mins walk to Duomo and 10 mins walk down lovely shopping street to Ponte Vecchio and beyond that the amazing Pitti Place. So much to see that to come back to a hotel that is very comfortable, excellent staff and a lounge where you can sit, relax, read or drink after a hard days of seeing incredible sights was just right. Will definitely be back to Florence and to the Hotel de la Ville.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 10 January 2014
Dear Jane S,

As first thing we would like to thank you for using part of you time for posting this positive review on Tripadvisor about your stay at the Hotel De La Ville

Your comments about our service made us very happy and proud.
We are working every day on trying of improving and positive comments are the best reward to us.

Thank you again and we look forward to welcoming you again at the Hotel De La Ville.

Best regards.

Gianni Burchietti
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel de La Ville

Property: Hotel de La Ville
Address: Piazza Antinori 1 (Via Tornabuoni), 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Florence
#42 Luxury Hotel in Florence
#46 Family Hotel in Florence
#54 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de La Ville 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
De La Ville Hotel
De La Ville Florence

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