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“Perfect Location”
4 of 5 bubbles Review of Hotel de La Ville

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Hotel de La Ville
Ranked #60 of 421 Hotels in Florence
Certificate of Excellence
Warrington
Level Contributor
132 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Perfect Location”
4 of 5 bubbles Reviewed 12 April 2014

We chose Hotel de la Ville based on Trip Adviser comments and its location. It is perfect for easy access to attractions, shopping and restaurants. We flew into Pisa and caught the bus to Florence (6 euros although it was less because we booked on line) with a journey time of about an hour. We were dropped off at the station and walked to the hotel where we had a warm welcome. First impressions of the hotel were good and everything was so clean, including our double room. The condition of the décor suggested that there has been a recent refurbishment. The room was small but adequate and slippers were provided (in the drawer adjacent to the bed.) Noting that this is a four star hotel, toiletries were provided, but ladies, there is no body lotion. The wiring for the mirror lighting was well visible and the aircon was impossible to control so we slept with the window open. That was fine as it was so quiet. Breakfast choices were good and fresh every day, and the plates were refreshed as they emptied. The evening Happy Hour was fun with free canapés. Ahmed, the barman introduced us to Aperol spritzers – I think we left a little for you! We retraced our homeward journey without incident. We would be happy to recommend Hotel de la Ville to anyone, and we would also be pleased to stay again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pugwashahoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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716 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
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English first
Surrey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 April 2014

Family of 4 - 2 rooms stayed at the De La Ville for 2 nights in March 2014. The Hotel is very well located and is walking distance to most of the major sites.
Rooms are contemporary, wi fi and breakfast are included.
Service was good and we would not hesitate to return.

Room Tip: Ask for a room facing the back it is quieter.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 March 2014

We have recently returned from a short break at the Hotel de La Ville, Florence. The hotel was perfect in every way: location (7 minutes walk from train and bus station), extremely comfortable bed, friendly professional staff and best breakfasts ever. We especially enjoyed the 'happy hour' with complimentary finger buffet. Well done Hotel de La Ville, you truly deserve your 4 star rating. Highly recommended - don't miss this gem of a hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore at Hotel de La Ville, responded to this review, 19 May 2014
Dear Guests,

thanks a lot for your really nice review; we are honoured to read such a wonderful sentence "The hotel was perfect in every way...".
We are glad you liked your comfortable room enjoying also the breakfast and our special "happy hour" at the bar.

We thank you for posting your opinion on Tripadvisor, the best word of mouth we could enjoy.

Looking forward to welcoming you back as our special guest,

Best regards from Florence

Hotel Manager
Hotel De La Ville - Firenze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ferring, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

The hotel is in an excellent location just a few minutes walk from the Duomo and the river. Staff were very friendly helpful and attentive. The Happy Hour (in fact two hours) in the early evening in the bar was great, and included complimentary hors d'oeuvres which were delicious and Ahmed, the Barman, gave superb service. The rooms were large and spacious and extremely clean. We spent a four night break here and would certainly recommend the hotel and stay there again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bazshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore at Hotel de La Ville, responded to this review, 25 May 2014
Dear Guests,

Firstly I would like to thank you for your precious feedback following your stay at our property.
Thanks for appreciating our excellent location and the cleanness and the spaciousness of our rooms. I ensure you I will extend your compliments for the bar service to our bar tender Ahmed for his "superb service".

It would be my distinct pleasure to personally welcome you back for your future holidays.

Our kindest regards


Hotel Manager
Hotel De La Ville - Firenze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gilbert, Arizona
1 review
5 of 5 bubbles Reviewed 18 March 2014

This hotel was great, period.
Great service, great rooms, great buffet breakfast! Can't say enough about our experience here. To top it all off they upgraded our room to a beautiful two story suite. The upgrade was a result of nothing more than a gracious gesture on their part. We enjoyed many evenings in the hotel lounge where we were served by Ahmed Alaziz who was a great guy and who provided us with nothing but top notch service.
The hotel is located in the center of Florence within walking distance to all the sites as well as the train station.
Other hotels should take note of their great attention to service.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RCStay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore at Hotel de La Ville, responded to this review, 25 March 2014
dear Guest

thank you for your comments on our hotel. we are happy you have appreciated the standard
of the rooms and also the good service of our staff.
we really hope we can welcome you again in Florence at the hotel de La Ville

Carlo Borghigiani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

I stayed at Hotel De La Ville for 4 nights. The hotel is located in say the 5th Avenue or Beverly Hills of Florence. It is surrounded by very high end stores and a beautiful church across. The breakfast is great made fresh daily and there are a variety of choices to choose from. The rooms are large and elegant, as well as the lobby and bar area are comfortable and beautiful enough to just sit near the grand piano or fireplace while having a drink. The hotel offers a happy hour daily for guest with a variety of appetizers. The train station is just a few blocks away, within walking distance. The hotel is within walking distance to the Duomo and other museums including restaurants. The staff is great. Everyone working at Hotel De Ville from the front desk, to the bell guy, to the maid and bar tenders are very professional and pleasant at all times. I would definitely
recommend others to Hotel De La Ville and I myself will return back to this hotel in the future.

Note: Wi-fi is only available in the lobby. Must have a cable to your computer device if you wish to get it in your room as well as be computer literate to access it .

Room Tip: Book directly through hotel site to get better deals and incentives.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Starrnval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore at Hotel de La Ville, responded to this review, 25 March 2014
dear Guest

thank for choosing the hotel de La Ville for your stay in Florence and for posting this excellent review.

we are particulary happy you have enjoyed the standard of the hotel and the service. the happy hour in the bar is again a great success and the atmsphere is really attractive.

since two weeks we have implemented the wi-fi system and therefore the signal is available
throughout the hotel, rooms included

we really hope we will have the opportunity to welcome you again on you next visit .

Carlo Borghigiani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

We had a wonderful time here. Staff was very professional and really went out of their way to make us feel just like at home. Gabriella was amazing at the morning buffet, very cordial, entusiastic and couldn't please us better. Jasmina at the front desk was just amazing! She assisted us with locating our luggage that got lost during the trip, gave us great recommendations for shopping and restaurants. She is so professional, always with a happy face and looking for ways assist us in making our experience in Florence an amazing one despite our luggage problems. The hotel location is superb and the hotel facilities and ammenities are great as well. The bartender in the hotel daily happy hour was very hospitable, enthusiastic and provided an oustanding service. Great overall hotel. Owner are lucky by having such a great staff!!! They are a great face in presenting the best of Florence. Would visit again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gilly V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HtlDeLaVille, Direttore at Hotel de La Ville, responded to this review, 11 March 2014
dear Guest,

we are particulary excited to read your oustanding review on our hotel. besides the beauty of the decors and the location we are happy to learn your appreciation on the attitude of our staff members.
grazie mille !!!!!!!!!!! for finding time to write this comment and look forward to welcoming you
again on your next trip to Florence!

best regards

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel de La Ville

Property: Hotel de La Ville
Address: Piazza Antinori 1 (Via Tornabuoni), 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Business Hotel in Florence
#37 Luxury Hotel in Florence
#46 Family Hotel in Florence
#54 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de La Ville 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
De La Ville Hotel
De La Ville Florence

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