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“Great Place to Find Peace in Florence”

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Rivoli Boutique Hotel
Ranked #72 of 422 Hotels in Florence
Certificate of Excellence
Seattle
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Place to Find Peace in Florence”
Reviewed 20 November 2012

I've been traveling to Florence for over 20+ years and have stayed in many good hotels. That said, I have to say that the Best Western Rivoli was by far the best of them. The hotel staff is friendly and professional. The hotel itself is nearly restored and incredibly charming. There is a small garden and a terrace with a pool. And the breakfast is top notch. Note: Best Westerns in Europe are nothing like the Best Westerns in the USA and Canada. They are individually owned and operated and are of a much high quality. It's also centrally located and only a 5-10 minute walk from the Ponte Vecchio and all major sites. If you are looking for charm, comfort and a bit of peace in crowded Florence I'd stay here. Matthew B.

Room Tip: Ask for the quite back rooms.
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  • Stayed October 2012, travelled with friends
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Helpful?
Thank MattSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (207)
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Aylesbury, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 November 2012

Wonderful stay at the Best Western Rivoli. The staff were excellent; helpful, friendly and a fountain of local knowledge! The room we stayed in was reasonably well appointed with a view over the heated spa pool and courtyard area all of which are lovely.
One note of advice, when in Florence keep your bathroom door firmly closed! Unfortunately as with all of Florence the drains are well known for their 'puzza' aroma. The bathrooms though are, as you would expect from Italians, very well appointed with excellent facilities!
The hotel is well situated to enjoy all the sights of this fabulous city & all are within easy reach either on foot or via the wonderful local buses and, with the SMN Station for both bus & train travel only 5 minutes walk away, the rest of Italy is also easily accessible.
The Rivoli buffet breakfast is designed to suit the tastes of all manner of travellers from faddy Brits, to our cousins across the atlantic and those from across the length & breadth of europe and the Orient too - there's normally something for everyone.
Florence is not inexpensive but there are some wonderful little places to eat within easy reach of the hotel where you don't have to dread the il conto, per favore moment!
Thank you for a wonderful stay and I look forward to returning in the not too distant future.

  • Stayed March 2012, travelled as a couple
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Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evesham, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 November 2012

Rivoli is a very central hotel, five minutes from most places of interest. We had excellent service from all staff there. The superior rooms were a good size and the bathroom adequate.
The restaurant offered a 10% discount on the first meal which was good as the prices in Florence are exorbitant. We had an evening drink in the lounge which was very comfortable before going out to dinner and again when we came back which was most enjoyable. Nearby restaurants were very good and the one we tried twice was Le Martinicca.
Would I use this hotel again, most defiantly.

Room Tip: Definiantly go for a room with a balcony
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  • Stayed November 2012, travelled as a couple
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Helpful?
1 Thank Lynn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 November 2012

A great place to stay when you are in Florence, Italy.

Spent two nights at the hotel and must say from the time we drove up front until the time we checked out the staff was friendly and hotel was clean. Then why are you wondering it was only rated Very Good. Well nothing in this world is perfect, but Hotel Rivoli comes close - very close.

There were the patches of the wall paper that were visible, the runner carpets on the stairs looked worn and needed cleaning, but the interior of the room and the hotel was clean and smelled fresh.

It is recommended that you take the upgraded room. Ours had a little terrace with a small table. Nice to sit outside in the warm weather and have a class of wine and chill out after a day of sightseeing.

The hotel does have a contract with a parking garage. They will take your car and delivery the car when you want. This is a great feature because you do not want to park on the street. The hotel is located in a residential area close to the train station and hence parking is permitted. If you do not have a permit expect a tickets. The Italian police love to ticket foreign vehicles in the area. Pay for the hotel parking as it is well worth the expense.

Being close to the train station and the neighborhood being very ethnic, it still is relatively safe. We experienced two incidents that made us uncomfortable but we still felt safe.

The hotel does allow pets and I would recommend that you request the first floor. Makes it easier to get in and out of the hotel with your pet.

One place to avoid at the hotel is the restaurant for dinner. We ate dinner there one time and one time was enough. The food was not that great. As one of the party members stated - she liked pate before she had it at the restaurant, but after eating it there it will take a while for them to get over the experience. The food was mediocre and seemed to have been prepared in advance so it was somewhat dry. You will have to have breakfast at the hotel restaurant which had a very good selection in the form of a buffet. The wait staff at breakfast was great and attentive.

Be prepared to pay for internet. WiFi costs Euro5.00 for 24 hours. Seems that the lesser expensive hotels offer free WiFi but when you start getting into the four star hotels, they start charging.

Thumbs up to the desk and room staff of the hotel. You do your jobs well and should be proud. You deserve to be applauded.

Room Tip: Take the upgraded room when the weather is nice. Traveling with a pet, ask for the first floor.
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  • Stayed October 2012, travelled with family
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Helpful?
1 Thank travelermir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 November 2012

My husband and I stayed at Hotel Rivoli for 3 nights having fled from the Venice high tides. The public areas have character as it was originally a convent centuries ago. The rooms are smallish but well appointed - comfortable beds with lovely bedding. I particularly liked the bathroom. Again,it was small but had heated floors and heated towel rack with lots of nice towels. There was a tiny balcony, which,in better weather would have been lovely. There are courtyards and a whirlpool but again the weather precluded our use of these. The breakfast was generous with lots of choice. With the exception of one waitress, who seemed to think one cup of coffee should be enough, the service was good. The front desk staff were wonderful and spoke excellent English. There was a charge for WIFi but it worked well and it was not too expensive. The front entrance is very deceiving - a delightful experience awaits beyond. I lost an earring and the staff went out of their way to help me find it. (unfortunately we did not find it - probably lost it outside). Thanks again to the desk and housekeeping staff.

Catherine and Greg.
N. S. Canada.

Room Tip: When booking on the Best Western site - be careful - we chose a room with a king bed for two but it...
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  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank CathGreg28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perugia, Italy
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 November 2012

I have been here with my girlfriend and we spent really good time. There is a small pool outside in the middle of the hotel with hot water, really fantastic in winter. The rooms are clean and beatiful, service is good and continental breakfast is rich and delicious;)
The position is good, one minute by foot from the SMN station and ten minutes walking from the most interest places in Florence.
Have a nice time.

Stayed December 2011, travelled as a couple
Helpful?
Thank matti23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 October 2012

I reviewed Tripavisor prior to booking this hotel, and I am a Platinum at Best Western, so when I can stay at one, I do, earn the points to stay free at others, like I am now in Lucca, Italy. When we drove up to the hotel, I was not sure, kind of old and dirty looking from the outside. Once inside, it is very nice, not a 5 star, but clean and for the most part, all were friendly. The receptionist, Massimmilo, was very nice. The room was nice, usual type of European stuff-sparse, but clean and all we needed. The breakfast was good, help there was not as friendly as front desk. Most people we met at the hotel were from North America, so would recommend. It was close to the train station and not that far from the main attractions of Florence. Good restuarants very close also.

  • Stayed October 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Yurosek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rivoli Boutique Hotel

Property: Rivoli Boutique Hotel
Address: Via della Scala 33, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#44 Luxury Hotel in Florence
#60 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rivoli Boutique Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located in the old town of Florence, the Rivoli Boutique Hotel offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Rivoli Boutique Hotel is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Rivoli Boutique Hotel guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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