We have just returned from 4 nights in Florence and stayed at the Machiavelli hotel, the location is perfect for the train station and all restaurants and bars. We booked a room with a balcony so our room was on the small side because the balcony was so big but good for sitting out. We tried on a couple of occasions to use the hotel balcony but there was never ever anyone there!
When we arrived we were promised bath robes which we never had, requested them twice and eventually got them - we tried to order a drink from room service and firstly no answer on the phone and when we did finally get through, they asked my boyfriend to go down and show them how to use the bar......not good, therefore room service non existent!!
The bed I have to say was rock hard, very difficult to sleep on and walls very thin, we heard a lot of noise....we had to ask for more pillows because only presented with one which they did give us. The TV channels, basically there is only 1 English Channel.
Breakfast was simple, not much going on at all...could be better with their choices but it did the job.
Overall I would recommend to stay here for location purposes but it is very expensive for the room and service that you get.
- Official Description (provided by the hotel):
- Situated in the heart of Florence and built on a Templar church, just a few hundred metres from Santa Maria Novella train station and the Fortezza da Basso, the Hotel Machiavelli Palace is the ideal location from which to explore the city's secrets and reach all the major museums and monuments on foot in only a few minutes.Multilingual staff 24h.Rich buffet breakfast.Air conditioned.Exchang service.Wi-fi service and internet point. ... more less
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- Also Known As:
- Machiavelli Palace Florence
- Machiavelli Palace Hotel Florence