The hotel is in a good central location and once you've found it for the first time, it's very convenient although finding it initially may be a little difficult, tucked away in a small piazza. The staff were friendly and helpful although we were disappointed to find that after a long journey, we had to wait well past the normal 2pm check-in time before being able to get access to our room. Despite being asked to return at different times, the room was finally ready at the third attempt. Even so, each day the servicing of the room was incomplete eg the shower gel wasn't replaced. The room we booked was a triple executive for 3 adults and despite checking with the booking agent that there would be 3 proper beds provided rather than a fold-out bed, we were disappointed that we were given a double bed and a collapsible sofa bed. Although the hotel has many good features including a good buffet breakfast, for this fundamental reason we would not stay in this hotel again.
- Official Description (provided by the hotel):
- Our 4-star Hotel in Florence overlooking Brunelleschi's Cathedral is firmly established as one of the best and most famous hotels in downtown.The highly sought-after Uffizi Gallery, together with many other Museums and other primary attractions, are all within close distance. The 96 bedrooms and suites are equipped with all amenities and features of a charming property such as direct dial telephone, Internet Access, Satellite TV and in-room minibar. Wireless connectivity is available throughout, including our conference areas and the American Bar. The 4-star Brunelleschi Hotel originates from the recovered invaluable historic structures of the ancient tower named 'Pagliazza' and the medieval church of San Michele in Palchetto. For those who love going back to the past, our very own Private Museum, with exhibits unveiled during the reconstruction project, is a moment not to be missed. ... more less
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- Also Known As:
- Brunelleschi Hotel Florence