We loved everything about this hotel. EVERYTHING. However the maid service in my daughters' room was very sketchy and not consistently well cleaned. Toiletries replaced, bathroom thoroughly cleaned sometimes. Vies from my room was a wall. This is not a budget type lodging. Very elegant and the museum under the old tower is fascinating. It was revealed during restoration. There are artifacts and remnants of Roman hot baths. Staff was exceedingly charming and helpful and funny.
The breakfast selection was huge and quite varied. Shopping, galleries, historic highlights quite close. It rained every day which added a quiet element. The tourist groups were not too evident. YIPPEE. We traveled in January and early February. Perfect times for us. I would do off season everywhere. Wish I was there right now.

Great loaction to explore Florence but very noisy. Our room was on the 2nd floor and the view from the window was of a very busy shopping street-noise was very loud until way into the early hours with the window open. It was unseasnobly warm when we stayed and the air con wasn't switched on in any rooms, so by 1am-2am we both woke up boiling and opened the window-not for long though as it was still very busy outside.I hate to think what the noise is like in high season! It wasn't just our room, i heard other guests moaning of waking up boiling hot.Neither of us slept well any of the 5 nights.
My husband had e-mailed the hotel and arranged private transfers with them (these were excellent but pricy!) he told the hotel twice we were staying to celebrate my very "big" birthday. Sadly no mention of this ever by anyone at the hotel.They coulld have checked from my passport that they took on arrival that we weren't trying it on. Sad as we have read since of other guests being left bubbly etc in their room for birthdays!!
When we returned to the UK my husband had also mentioned it to the hotel in London where we stopped for 1 night to see a show before returning home, What a difference, they upgradeded us and put a card and chocolates in our room. It made such a difference and really a box of chocolates costs very little to a hotel chain. Real shame that no one at The Hotel Brunelleschi could even bother to say a word to us, as i said it was a very "big" special birthday.
The welocme to the hotel wasn't overaly friendly and i had to ask many questions. I asked about the Hotel's museam but i wasn't even pointed in the right direction as to how to find it, we went and found it on our own before we went home in the end.
Some reception staff greet you, some don't even look up which can be uncomfortable when coming back at night.
We didn't have an evening meal there as it seemed a bit pricy. Breakfast was nice but not like the pictures on the website! Small mass produced (looked out of freezer) pastries which really i expected a little more.
Matheous a very nice waiter at breakfast- he was the only one who made an effort, he noticed my cappuchino was left on the table and offered me another, i informed him not to worry as they always arrived stone cold- he assured me he would make sure i got a hot cup- and he did- and every breakfast after he made a real effort. This hotel needs more staff like Matheous to make me want to stay again, he offered that personal friendly smily touch that the hotel lacks.
The website i found generally to lull me into a false sense of grandeur, i think if you can afford their big posh rooms and suites you will have a different expereince to the one we had. Our room was always well cleaned and the bathroom a decent size.
The hotel is much bigger that you probably imagine and many many rooms stretch all along down and around the very very busy shopping streets. It is the reception and dining room that are in the quiet area shown on the website.