Overall liked this hotel a lot but there were some bad areas and some confusing ones.
The location is a major plus as most things are so near and we really felt in the heart of the historic centre.
We had 701, King Bedded with a good offer for early payment. The room has a lovely small terrace above the terrace bar with great views across Florence – the bit extra for a view room was worth it for room 701. Very clean. A little Spartan but very functional. Good storage space and room an OK size. Good size fridge with not much in it so there was plenty of useable room in it. Slippers but no robes. No kettle but apparently one can be requested which was a bit odd. Good King bed but it is a firm mattress which suited us but some I’m sure would have problems. There was controllable working air con in the room. The corridors were kept at a very high temperature. The room’s terrace could get a bit of noise disturbance as the outside of the terrace bar is just below it. People’s cigarette smoke could be smelt at times. The Terrace bar was nice with nibbles and good wines and a helpful waiter but it is not big and when the hotel is full this could be a problem, as it could be for breakfast as it is taken there. Seemed quiet when we were there and we had no crowding issues.
Breakfast was not good. A buffet set up. First 2 days scrambled eggs very cold at 0720 and the tomatoes were freezing. Waiter microwaved the egg for me. Bacon cold on last day. Coffee is from good machines but comes out lukewarm. I wondered when the scrambled egg was made as it clearly had spent time in a very cold fridge. Made me wonder how much was reused over how long. There were about 4 hard-boiled eggs put out which were also freezing and one had a distinctive crack and it was there at least 4 days later having slowly warmed in the room to be virtually frozen again. I would think a health concern. Items on the menu never appeared. Also not to be personal but the breakfast waiter was off putting as he lurked about ready to grab any empty plate – including one with my cutlery on it despite a side plate of salami. Lots of pastries.
The hotel has a ‘Life Beyond Tourism,’ logo and manifesto (and an introduction to the manifesto) and I felt that this came over as confusing as it did not seem to relate to our stay or how, what functions as a good quality tourist hotel, incorporates it in any way except in stickers and signs and leaflets. Some examples. ‘Symbolized by a flower whose petals stand for Encounters, Communication, Knowledge ,Conservation and Economy’. ‘ A virtual platform providing a meeting point for the worlds of Culture, Research and the Economy in every specific region. For intellectual dialogue through tourism based on values, not just on consumer services’. I know it will mean a lot to the hotel but it really just seems to go over guests heads and seemed a bit grandiose.
But I really did like the hotel and would go back.
- Official Description (provided by the hotel):
- The Hotel Laurus al Duomo is located in the heart of Florence, just 70 meters from the Cathedral and 150 meters from the central train station Santa Maria Novella.The hotel is part of the cultural centre "Centro Congressi al Duomo", together with the Auditorium al Duomo, Cafe Astra al Duomo, Hotel Pitti Palace al Ponte Vecchio.Located in the historical via de' Cerretani, between the Cathedral and the Santa Maria Novella train station, the Hotel Laurus al Duomo stays at a short walk from the most elegant shopping streets, and it is ideal for both leisure and business travelers. ... more less
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- Also Known As:
- Best Western Florence
- Laurus Hotel
- Florence Best Western