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“Charming Hotel by the river” 4 of 5 bubbles
Review of Continentale

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Continentale
Ranked #43 of 421 Hotels in Florence
Certificate of Excellence
Mecca
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Charming Hotel by the river”
4 of 5 bubbles Reviewed 9 October 2012

I stayed here the second week of October and it was lovely. Our room was pleasant with very modern finishes that made it seem top notch. The room was elegant and bright. the bathroom was big and comfortable. The rooftop lounge has great views of the river and the city. The location in Florence is amazing.
My only complaint is that when asked for a restaurant recommendation the staff nominated the BSJ (Borgo San Jacopo) which is located in another hotel across the river. The BSJ was dreadful! We later found out that the BSJ is owned by the same group as the Continentale. A detail they did not mention. The restaurant experience was so bad that it not only spoiled the Continentale but the entire florence experience.
Although the service in the hotel was adequate this sort of dishonesty is inexcusable

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mccawii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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794 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 October 2012

My wife and I stayed here the first week of October and it was fantastic. Our room was great with very modern finishes that made it seem top notch. The rooftop sky lounge provides great views of the river, duomo and other towers. The location is across the street from the famous ponteveccio bridge. Florence is a walking city and this location can't be beat. We will definitely come back when we go back to Florence. Highly recommend room 307.

Stayed October 2012, travelled as a couple
Helpful?
Thank Sean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 September 2012 via mobile

Loved this hotel . The Location is amazing . It is trendy and happening place. The Staff were fabulous as well as breakfast and sky lounge. The rooms are trendy and spacious. I will definitely be back. Thanks to you

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CHeilig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
199 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 29 September 2012

This is a small, centrally-located hotel just off the Ponte Vecchio in Florence. Very clean and well-appointed. Staff is very professional. Stunning view of Ponte Vecchio from the hotel bar. I highly recommend this hotel if you are going to Florence.

Room Tip: Ask for Room 701, even if you pay a little extra. You will be happy you did it.
See more room tips
  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 12 September 2012 via mobile

Hotel Continentale is one of three hotels in the Ferragamo hotel group, all of which are located right next to the Ponte Vecchio. Continentale is perhaps the most affordable, if travelling as a single as I was, and I thoroughly recommend the hotel. The location is excellent, staff are helpful and happy, there is a relax-lounge zone which was perfect on the hot August afternoons, and the breakfast is excellent. Fresh fruits, cereal, meats, cheese, pastries and good coffee. I stayed for 5 nights in a single room which was well appointed and comfortable. The other standout feature is the rooftop bar, which is a wonderful location with lovely views. I recommend this hotel highly.

Stayed August 2012, travelled solo
Helpful?
Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westport, CT
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

We did a lot of research prior to booking this location, and I have to say it paid off. Staying here made the whole visit to Florence a truly memorable experience. Highlights are the room, the location, and the service.
I traveled extensively for work, and after awhile the rooms are rooms and some times home is better. The room we had at this hotel was just a pleasure, and I ENJOYED spending time there. I loved the design, modern, comfortable and serene. VERY quiet. Super clean. Extremely comfortable bed. Very well air conditioned during a particularly hot week. We really enjoyed staying here.
With regard to the location, I really can't imagine a better one. It is literally right at the top of the Ponte Vecchio, and at the bottom of the main shopping street. Everything is within walking distance. Great restaurants are near by, as are some lovely squares. Even late at night, people are out strolling or sitting in the square and all of this takes places steps away from the hotel. Having said that, you would never know that from inside, because it is quiet. Some of the rooms have views of the river, which is also unique. This hotel appears to want to be successful, and they work very hard at that.
Finally, I found the service to be excellent. Someone mentioned perhaps it was otherwise, and I'm sure that's possible, but it certainly was not our experience. They booked a train to Rome and had the tickets delivered (not necessary as we had walked to the train station the day before), and helped us with some sites. I have to dress for work all of the time, so I'm sure there were some days where I didn't look the part either, but they couldn't have been better. We did pay more for this hotel, but as conscious as we are about that, we both felt it was money well spent. Having the cleanliness, space, design, service and location were worthwhile, and we recommend highly this hotel.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 September 2012

What we liked:
- The Location: Our room overlooked the Ponte Vecchio and we were a short stroll from all the major attractions and shopping.
- The Room: Large living area and bathroom with windows opening up onto the Ponte Vecchio. Modern and clean.
- The Interiors: Funky modern interiors throughout the hotel.
- The Rooftop Bar: A great place for a quick drink before heading out or to watch the sunset over Florence. True to other people's experience this is rather small and it's hard to get a seat.
- The Wi-Fi: Quick and included in the price. As it should be.

What we didn't like:
- The Staff: They were ok but not the friendliest or most helpful bunch. As someone else commented a quick hospitality refresher course wouldn't go astray.
- The Shower: It leaked. At this stage of our travels through Italy we were not surprised as pretty much every shower in every place we had stayed leaked.
- The Cost: The hotel was borderline in terms of what you get for the price - it it hadn't included a free drink at the infamous rooftop bar, breakfast and a dinner then it would have been too much.

Overall, a great location and base for exploring Florence particularly for first time visitors. Make sure you get a room on the upper floors overlooking the river and go early if you want a seat the at rooftop bar.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CatnBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Continentale

Property: Continentale
Address: Vicolo dell_Oro 6r, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Florence
#31 Luxury Hotel in Florence
#34 Family Hotel in Florence
#35 Romantic Hotel in Florence
#37 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Continentale 4*
Number of rooms: 43
Official Description (provided by the hotel):
A vibrant and dynamic yet romantic design and luxury hotel in Florence, beautifully evolved in the energy of the 50's. The Hotel Continentale is the place to see and be seen, a catwalk for fashion and desire in the heart of Florence. The elegant and inviting white colors chosen by Florentine architect Michele Bönan evoke harmony, simplicity, and fantasy. Discover refined design and attention to detail throughout this 4 star hotel in Florence near Arno, from handmade leather trunks used as a desk to witty clocks used as a side table. ... more   less 
Reservation Options:
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Also Known As:
Continentale Hotel Florence
Continentale Florence

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