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“Brilliant!”
Review of Continentale

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Continentale
Ranked #41 of 420 Hotels in Florence
Certificate of Excellence
Aberdeen
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Brilliant!”
Reviewed 7 August 2014

We stayed for four nights last week as part of a 9 night trip (2 nights in Venice, 3 nights in Vienna). As this is where we were staying for the longest time, we really wanted to get a good hotel, which we did. We both loved everything about the hotel, from arriving to a smiley, friendly, helpful member of staff who told us everything about the hotel/the area, and even upgraded us for free to a beautiful room overlooking the river and the Ponte Vecchio, throughout until we left.

The room was lovely - very spacious and calming. The bed was huge and everything was v.clean. All the staff we met during our stay were very friendly and helpful and the breakfast was great, with a wide variety of options and friendly staff ensuring you are enjoying it. The roof bar is incredible - the only thing is that the drinks are slightly pricey, but so worth it to the extent where it wasn't a problem. Brilliant views, great drinks, and vibrant atmosphere in the evening where is gets pretty busy. The relaxing rooms are great too, where you can chill out on the day-beds while people watching at the Ponte Vecchio (it really is THAT close!). Being close, we never heard ANY noise until we opened our window - which was only really to look at the river and take photographs as the air con was required more the rest of the time. It's in a great location for everything, and also next to a very cool Leica shop (which resulted in our stay being more expensive than planned, oops!).

Cannot fault it at all! We miss the Continentale!!

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank bbm8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 21 August 2014
Dear bbm8989,

thank you for posting your beautiful comment which we have read with great enthusiasm.
We are so glad you enjoyed everything about Hotel Continentale. Besides we are nestled in a medieval tower in front of Ponte Vecchio, indeed our rooms protect our guests from any noise outside.
If you are planning to come back to Florence, please feel free to contact me directly. I will be more than delighted to assist you with your future reservation at Continentale or in one of our sister property and let you live another Lungarno Collection experience!

Warmest regards
Federico
Rooms Division Manager
Report response as inappropriate
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
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English first
Barbate, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014

Just in the town center, near every place worth visiting. You can have the pleasure of a rest during the hottest hours of the day and then continue with your exploration of one of the most enchanting cities: you can walk to get to the most interesting places.
The staff is very kind and efficent: the concierges, the bellhops, the people in charge of the restaurant or the ladies who prepare the bedrooms.
The bedrooms are spacious , the beds comfortable and all the room services (free wifi, air conditioning, towels, etc.) are fine.
Cons: the price is a bit high. No way to indicate 'Please don't disturb'. We had a problem with the WC which was solved quick and efficently, but the water in the toilet should flush more efficaciously.

Room Tip: Ask for a room with a view to the river.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Almudena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 20 August 2014
Dear Almudena,

we would like to thank you for sharing with us your last experience at Continentale.
I will make sure to share your feedback with our team who will be more than delighted to hear it!
We took care of your cons and your valuable comment has been forwarded to whom it concerns.
Should you come back to Florence, please feel free to contact me directly.
It will be a pleasure to assist you with a reservation either at Continentale or one of our sister property within our Collection.

With my warmest regards
Federico
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014 via mobile

I stayed at the Continentale Hotel for a few days on my own before meeting up with my boyfriend. What a wonderful hotel! Great location, literally in a couple of steps and you are on the Ponte Vecchio! So central to everything which meant I could pop in and out during the day to cool down, get wifi or drop off shopping. The hotel itself was beautiful, every detail thought of. Bathrooms were perfection. My favourite part would have to be the terrace rooftop for drinks at sunset! My favourite place in Florence!! Heaven, with great views of Florence, the Duomo and the river Arno. The breakfast was simple but fresh and good quality. Service exceptional. Can't fault this hotel really, my only wish would be that they change the fluero lighting in the lift although it encouraged me to take the stairs more than normal which is never a bad thing! ;)

Stayed July 2014
Helpful?
Thank Jessica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 15 August 2014
Dear Jessica H,

what a wonderful feedback of yours! On behalf of all the hotel team and myself, we are delighted to hear you could have a wonderful experience with us.
The famous florentine architect Michele Bonan is the man behind the amazing design of our Lungarno Collection. In particular, the material he used for the bathrooms is the Corian. This material combined with his design, our Courtesy Line Tuscan Soul by Salvatore Ferragamo, the stylish furnitre and the gentle wood really make your hotel room a day-dream gateway nestled two steps from Arno River.

Should you need future assistance with your reservation or you are interested in knowing more about our architecture and our other hotels, feel free to write us at continentale@lungarnocollection.com.
Looking forward to hear from you,

best regards
Federico
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2014

We were greater with an immediate upgrade to the penthouse suite.No complaints!
Lovely hand written welcome note and really helpful staff. The hotel is very chic with a great rest room with day beds looking out at the action on the Ponte Vecchio .
A wonderful stay in Florence at a beautiful hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Fiona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 July 2014

We had a wonderful stay at Hotel Continentale. The location could not be better. The roof top is fantastic and a great place to retreat for a drink for an hour or in the afternoon. And the view-nothing less than spectacular.

The staff were incredibly friendly and always helpful and the rooms stylish and extremely comfortable. We'd certainly not think twice about staying again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank nb1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 15 August 2014
Dear NB1969,

thank you for sharing your beautiful comment about Hotel Continentale.
I took time to share it with my team. They are excited they could help you in creating a good memory to take back to Australia!
Thank you so much for visiting us and should you plan to come back here at Continentale or in one of our sister property, please feel free to contact us any time at continentale@lungarnocollection.com.

With our warmest regards
Federico
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abcoude, The Netherlands
Level Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 July 2014

This is truly a mixed feelings hotel at the maximum. The design and feel of the hotel are just great and something completely different. The rooms are excellent and very well furnished. However, the organization (or I would rather say not) is laughable for a luxurious hotel like this. When you enter the lobby you are confronted with some very distressed fellow hotel guests. The check-in is confusing and disorganized. The elevator can only be entered with the hotel key, but you have to find your own room. Going upstairs you see confused hotel guests wondering around with suitcases. Rooms are mixed up. We ordered a three bed-room room and it was mixed up with our other rooms. Confusion, confusion. This is not worthy of a luxurious hotel of 400 Euro per night +. If you are used too high service in an expensive hotel avoid this one. If you like something else (in a good sense of the word), try it. OK, this is it for the bad part. The good part is the hotel is surprisingly well decorated with a lot of surprises. It just feels great. The beds are wonderful and it is quiet.The location probably the best. You have to see the view from the roof top terras! I mean it is one of the best. Drinks are ridiculously expensive, but the bartender makes a good cocktail. Although the Falwty Tower feeling is too high for this kind of hotel, I would still recommend it, just because it is modern and different and the feeling is great and the roof top bar is just one of the best.

Room Tip: Rooms are more or less the same. Just some advice on getting there by car. This is a disaster. TIP...
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank HV1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 15 August 2014
Dear HV1963,

I truly regret that you had the feeling of a disorganized stay on your recent visit.
Continentale is a contemporary pleasing hotel, an eclectic design and a boutique atmosphere make our hotel more like a home rather than a traditional hotel.
Indeed you liked the design, but with disappointment we acknowledge that our unconventional welcome desk may not have met your expectations.
We would like to invite to contact us directly should you need further assistance with any future reservations, either at Continentale or in one of our sister properties by Lungarno Collection.
It will be a pleasure to help you design the tailored experience that best fits your expectations of a unique stay in the heart of Florence.

Looking forward to hear back from you,
our warmest regards
Federico
Rooms Division Manager
Report response as inappropriate
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Auckland
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 July 2014

We were sold on Hotel Continentale as soon as we saw a picture of their rooftop bar, La Terrazza and we were not disappointed. Positioned literally right next to the Ponte Vecchio and within very easy walking distance of virtually every significant site in Florence, this was a stylish and modern boutique hotel. Our room was well appointed and had amazing views of the bridge and down the river and staff were kind, helpful and happy to help us with rental cars and restaurants.

Room Tip: Try for a room a few floors up to avoid any tourist chatter and of course ask for a room overlooking...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank NicolaAlpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Federico C, Manager at Continentale, responded to this review, 15 August 2014
Dear NicolaAlpe,

thank you for sharing your feedback in regards to your recent stay at Continentale.
Our team and I, we are delighted to hear you had the chance to enjoy an unforgettable view from the rooftop bar La Terrazza and from your room as well.
Next time should you plan to come to Florence again, please feel free to write us at continental@lungarnocollection.com to make sure you may choose a higher floor.
Hoping to have again the opportunity to let you live another contemporary pleasing experience,

our warmest regards
Federico
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Continentale

Property: Continentale
Address: Vicolo dell_Oro 6r, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#11 Spa Hotel in Florence
#29 Luxury Hotel in Florence
#34 Family Hotel in Florence
#35 Romantic Hotel in Florence
#37 Business Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Continentale 4*
Number of rooms: 43
Official Description (provided by the hotel):
A vibrant and dynamic yet romantic design and luxury hotel in Florence, beautifully evolved in the energy of the 50's. The Hotel Continentale is the place to see and be seen, a catwalk for fashion and desire in the heart of Florence. The elegant and inviting white colors chosen by Florentine architect Michele Bönan evoke harmony, simplicity, and fantasy. Discover refined design and attention to detail throughout this 4 star hotel in Florence near Arno, from handmade leather trunks used as a desk to witty clocks used as a side table. ... more   less 
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Also Known As:
Continentale Hotel Florence
Continentale Florence

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