Having just returned from Italy, my husband and I were shocked at how rude many people were to Americans. We were very excited for our stay at the Hotel Continentale, and while the location and hotel are fantastic, the attitudes of the front desk/concierge were bad enough to put a damper our stay. These people seem to forget that they are working at a hotel in Italy, obviously Americans or guests from other countries are going to need their help. Attitudes and rolling of the eyes are really unnecessary- if it's so annoying for them to assist their guests, they should probably change their line of work. Now that we're home, we have mixed feelings- in one sense, this is a great hotel, but like mentioned above, the staff members definitely put a damper on the stay. One other thing to note- we had no issues with noise, but on Saturday night, staying in the corner room, we heard people out partying until probably 5 a.m. Just be warned.
- Official Description (provided by the hotel):
- A vibrant and dynamic yet romantic design and luxury hotel in Florence, beautifully evolved in the energy of the 50's. The Hotel Continentale is the place to see and be seen, a catwalk for fashion and desire in the heart of Florence. The elegant and inviting white colors chosen by Florentine architect Michele Bönan evoke harmony, simplicity, and fantasy. Discover refined design and attention to detail throughout this 4 star hotel in Florence near Arno, from handmade leather trunks used as a desk to witty clocks used as a side table. ... more less
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- Also Known As:
- Continentale Hotel Florence
- Continentale Florence