We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“So Charming...” 5 of 5 bubbles
Review of Hotel Cellai

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Cellai
Ranked #81 of 421 Hotels in Florence
Certificate of Excellence
Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“So Charming...”
5 of 5 bubbles Reviewed 3 October 2013

I spent few nights in this hotel, and I must confess it was a great Hotel. Everything is studied to make people feel at home, there is a very cosy and familiar atmosphere, I loved it!!! The staff was helpful and suggested us so many interesting things to do. The hotel is extremely well decorated there are really many work of arts, The decoration is absolutely beautiful!!! The room was a very cosy and well decorated. The breakfast was lovely,even the buffet was studied in every single detailsI loved it I liked everything but what I liked most was the home made cake that I couldn't stop eating, delicious!
When I'll come to Florence I will definitely come back to this charming hotel, I really can't wait!!!

Room Tip: The room was cosy and I really slept like a log
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Natasha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

819 reviews from our community

Traveller rating
    439
    241
    83
    43
    13
See reviews for
153
382
34
103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Seattle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 September 2013

The room was clean and charming. Some of the staff were friendly and helpful, but others less so. Reason for the average rating is because of issues with room keys. They use old style metal keys, and only one key existed for our room. Once inside the room, the only way to lock the door is with the key. And the only way to unlock the door from inside the room is with the key. (Scary if there is an emergency and you did not leave the key in the lock). So when I went to bed early and my room mate went out, we could not both have a key; so I had to leave the door unlocked while I slept to avoid my roommate having to bang on the door to wake me up to get in. We asked for a second key which we were told would be made, but it never was. My rating would be higher but for this concern. I would try a different hotel next time I am in Florence.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoutiqueHotel_Cellai, Owner at Hotel Cellai, responded to this review, 3 October 2013
Dear Laura,

Our metal security keys offer a much higher protection than any plastic system.

At front desk we got several copies of the rooms keys. Upon check in we are able to give one room key for every guest. Just ask ! We only say yes!

Look forward seeing you again in our charming hotel with all the keys you need.

Best regards,

Fiammetta Cellai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 September 2013 via mobile

Perfectly located, quirkily decorated and furnished, comfortable and relaxed hotel which is a feast for the eyes! Nooks, crannies, photos and books galore. And the nicest 'honesty bar' I've seen. Some travel/tourist info on Firenze/Florence in the room(s) would have been helpful but overall I can't wait to return in the future.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 September 2013

We had a great time at Cellai Hotel. Lovely decoration, clean cosy and quite room. Nice sleep. Breakfast is great: lots of good food. The home made cake is excellent. We had american coffee and italian cappuccino. The library is amazing. We also enjoyed the roof top terrace. The staf is nice, helpful and friendly. Thank you!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maria c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

I liked this hotel when I walked in. I like old and established. Our room was welcoming.The beds were done in white linens, there were hardwood floors, and best of all, lots of light to read by. Art on the walls on every floor, lining every hallway. And for a tired traveler eager to escape the crowded streets, a rooftop terrace that was, even though a little funky, a delight at the end of the day. It has day beds with pillows and it's quiet. Great place for a glass of wine at twilight. It even has an "honesty bar."
But if several ample elevators are important, look elsewhere. The sole elevator holds just four people. It moves quite quickly though.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Asarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 26 September 2013

This is a small hotel in a very good location, close to all beautiful places in the heart of Florence that you are interested to visit. We walked everywhere without ever using public transportation or taxis. The staff is very helpful and breakfast excellent. The double room was clean, though a bit small for two guests. It could also use some upgrading and more attention though. No information was provided in the room and calling the front desk a challenge!

Room Tip: Don't go for the room close to the elevator, This is a popular hotel with many tourists coming a...
See more room tips
  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Haideh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budaörs, Pest, Hungary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 September 2013

The double room was nice, but a little bit small. For two people it would be far too tight.
For one person the price was too high, Next time I would definitely not choose this hotel, but I was tighed to a meeting at the sight.
Courtains are difficult to handle.
Had a number of moquitoes in the night.
The lounges are very nice.

  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdrienFonagy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
San Lorenzo
Hotel Laurus al Duomo
Hotel Laurus al Duomo
#65 of 421 in Florence
4.5 of 5 bubbles 1,554 reviews
Santa Maria Novella
Rivoli Boutique Hotel
Rivoli Boutique Hotel
#66 of 421 in Florence
4.5 of 5 bubbles 1,523 reviews
San Lorenzo
Room Mate Luca
Room Mate Luca
#40 of 421 in Florence
4.5 of 5 bubbles 1,062 reviews
Show Prices
Show Prices
Show Prices
San Lorenzo
Hotel Albani Firenze
Hotel Albani Firenze
#88 of 421 in Florence
4.5 of 5 bubbles 1,145 reviews
Uffizi
Hotel Berchielli
Hotel Berchielli
#48 of 421 in Florence
4.5 of 5 bubbles 1,428 reviews
San Lorenzo
Mercure Firenze Centro
Mercure Firenze Centro
#86 of 421 in Florence
4.5 of 5 bubbles 565 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Cellai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Cellai

Property: Hotel Cellai
Address: Via Ventisette Aprile N. 14, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#28 Business Hotel in Florence
#48 Luxury Hotel in Florence
#83 Romantic Hotel in Florence
#101 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Cellai 4*
Number of rooms: 55
Official Description (provided by the hotel):
Relax in the comfortable sitting room with fireplace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Travel Republic (UK), Booking.com, Odigeo, ACCOR, Priceline, Hotels.com and Agoda so you can book your Hotel Cellai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cellai Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing