just back from 5 nights in florence and the hotel cellai...i dont know where to begin,,the room we had was a twin for me and my daughter...room 102,,lovely and big for europe,,air con ,,,nice tv,,,big beds ,,very gorgeous ,,,the staff were amazing really really lovely and all so helpful,,really made the stay pleasant ,,,breakfast room nice ,,,breakfast was fine lots of choices,,,view from terrace very nice,,,florence on your doorstep ,,,wi-fi not bad,,bit iffy at times,,,i just cant sing its praises enough,,,people saying its a bit tired and stuff must go to really really good hotels is all i can think ,,,and also people who say the waiters etc are a bit rude must be the same people you see who treat staff like inferiors,,,,be nice ,,be polite,,,show respect and you get it right back!,,,,by the way this building is a well restored nunnery!so you can well imagine little nun rooms and all the goings on and its inspirational,,,by the way it was my first time in florence and yes it was hot (30degrees)but it wont be my last its an amazing city ,,,ive been to a lot of places,,,if youre deciding ,,,go!