We stayed at this hotel on May 17th. I'll start with the pros: the hotel is conveniently located (the bus stop is literally right around the corner), it's located on a main road but noise is not an issue, the rooms are nicely decorated and ample (pictures attached), the breakfast is very cheap and nice (I think it was around 6 euros per person and it included scrambled eggs, juice, toast, ham, cheese, yoghurts, etc.), some of the staff is friendly, and it is actually pretty close to the center of the city (this one time we walked from Ponte Vecchio to the hotel in around 15 minutes). And now the cons: there is no door in the shower area so the water spills everywhere, there is no coffee machine, no safe, no peephole, the check-in is not until 2pm, the shower can be quite slippery, the elevators are very small. We also could not get the internet to work on any of our devices and when I called the front desk to ask for help the guy who answered was not friendly at all (he even hung up on me while I was still speaking). Also, on our last day we found that we had some time left over before leaving for Rome so we decided to leave our luggage in their deposit. They didn't even see what we put in there or ask for an ID or anything; they simply gave us a key and told us to just put our luggage in a room by the elevators. We thought this was very unsafe, as someone else could easily take someone else's luggage with them and there would be no way for the hotel to prevent it. Lastly, the room "key" is a password on a sheet of paper that they print for you and that you punch into the keypad on your door. The bad thing about this is that if you misplace this sheet of paper for any reason, your name, hotel, room number, and password are available for anyone to see.
The hotel was okay, conveniently located, and the cheap breakfast was very helpful, but we would probably look for other options if we go back to Florence.
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- Also Known As:
- Bed And Breakfast Hotel Firenze Centro
- Best Western Hotel Florence
- Best Western Florence
- Florence Best Western