We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“excellent”
5 of 5 bubbles Review of Hotel Berchielli

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Berchielli
Ranked #47 of 421 Hotels in Florence
Certificate of Excellence
Norwich, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“excellent”
5 of 5 bubbles Reviewed 20 May 2014

Arriving late and completely shattered (no thanks to BA) the front of house staff couldn't do enough to make us welcome, booking in was easy and out bags whipped away to our room.
Asking for a quiet restaurant nearby that did small meals we were directed to the
'mangiafoco' wine bar and café only 50 yards from the hotel where we had a very good meal
and wine. We asked the concierge Massimiliano if he could arrange tickets for the Palatine
gallery for the next day. By the time we returned to the hotel a few hours later all had been
arranged at the time we wanted. Breakfast was very good with a wide variety of hot and cold
food in a lovely room with plenty of room between tables. The small bar in the lounge
was snug and the barman very helpful in recommending the local wines to taste. Nearly
forgot the room which was on the 5th floor overlooking the river Arno with some wonderful
sunsets. Maid service was excellent it was like going into a new room each day.
Staff on the front desk were more that helpful with any requests we made and were bright
and cheerful. I would Recommend this hotel to anyone and its worth upgrading to a
river front room, go for a higher room its a bit quieter there or just close the window.

Room Tip: River side for views and the higher the quieter
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank john_chenery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 21 May 2014
Dear Guests,
thank you for sharing your experience online.
Check in is one of the most important moment as clients arrive at the hotel with an enormous variety of feelings about their journey; we are pleased that our staff made you feel welcome and offered a fast and smooth checkin.
During the years many restaurants have been selected and continuously monitored with clients comments in order to offer our guests the right choice. I have already mentioned to Massimiliano that you appreciated his job. The architect did a good job in planning the breakfast room as it has been dimensioned correctly allowing to comfortably sit and move. The professionalism of our barman allows to really take care of all guests. As mentioned in other reviews cleanliness is monitored almost “maniacally “ to achieve the highest possible standard.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,455 reviews from our community

Traveller rating
    891
    479
    58
    16
    11
See reviews for
293
790
69
40
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
nashville tennessee
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

The location of this hotel is great. You are in walking distance to all major sights, you are also close to train station it is just a quick walk my only suggestion if you are walking from train station to hotel with your luggage keep in mind that sidewalks are crowded and streets are cobblestone which makes rolling suitcases very difficult! The hotel was very clean we had a triple room which was huge we had basically two rooms with two bathrooms. Don't miss the free breakfast it was fantastic! The staff were friendly and helpful. I would stay here again!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank smll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 20 May 2014
Dear Guests,
thank you for posting your review after few months of your stay.
Many clients mention our location as very convenient to reach all major sites of Florence including the main train station S.M.N. which is few minutes walk. Some streets in the center of Florence, to keep the original character, have been made using bevelled stones of black basalt ("sampietrini"), placed one next to the other. This gives a particular and attractive look to the streets but obliges to walk a little slower if carrying a suitcase. Cleanliness is one of our most important targets and feedback are precious to keep monitoring our efforts. Your room is what we call suite, composed of: main entrance, 1 double room, 1 single room, 2 bathrooms and, although more expensive than triple rooms, are more comfortable. Full buffet breakfast is offered from 7 am to 11 am. It is nice to know that the behavior of our staff keeps being friendly and helpful.

We hope to welcome you again soon.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lake worth florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

The location on the bank of the Arno provides a beautiful view of the Ponte Vecchio as well as easy access to surrounding sites.
The service staff was extremely helpful, in particular, in following up on my lost baggage until it arrived.
The large, comfortable room and delicious breakfast were in keeping with the premium cost of the accommodations.

Room Tip: If possible, ask for a river view which are great. BUT, if staying over a local holiday, ask for a...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank vejayok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 18 May 2014
Dear Guests,
thank you for sharing your experience on Tripadvisor.
Our location is often mentioned as being ideal to reach all main attractions of Florence. We are pleased that our staff was very helpful and did a good job in chasing your lost baggage. It is nice to know that the quality offered matched your expectations.
We look forward to your next visit, meanwhile accept our kind regards.

Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
178 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

There are hundreds of hotel options in Florence and it took me sometime to find a hotel that would suit my needs. I was initially looking at hotels near the train station and then settled on something more reasonably priced near the water.

This hotel was well reviewed and had a special price for a single, which was perfect.
The room was of modest size with a bed that was a little bigger than a twin. There was no "view" but the room was clean, had a small bathroom in the room with an armoire and mini-fridge.
The room was at the top of a staircase off the 5th floor. The least appreciable point of the room was the bathroom, which had a defined space for a shower but not enclosure or shower curtain, which made for a lot of water splashed everywhere.

The staff was very helpful and accommodating on all shifts and the breakfast buffet was plentiful, with many options of fruit, cereal, baked goods and eggs.

The best part of the hotel was the location. One of the lobby's exits is through a bar which has a walkway leading the Arno, turn left and walk down half a block and you are at Ponte Vecchio. A bit further was the entry way to the Uffizi Museum. The furthest walk was about 15-20 minutes to reach Dell'Accademia.

I would highly recommend this hotel as a comfortable option for a stay in Florence. I had a single but the hotel has six floors and several rooms that face the Arno.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pandora_is_Eve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 12 May 2014
Dear Guest,
thank you for sharing your comment on Tripadvisor.
We are pleased that you found a special offer that was perfect for you. Your room on the 5th floor, although with no special view, is 16,05 sqm. and extremely comfortable and quiet. Although our interior designer suggested not to install a shower curtain in your bathroom as it might make it look smaller, we will definitely need to consider finding alternative solution.
Our continuous training to the staff seems to be fruitful and this encourages all of us. Our buffet breakfast keeps being highly appreciated.
Highly recommending our hotel makes us all very proud of our job.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

From the minute we arrived until the we left, the staff was super attentive and made us feel extremely welcomed. We stayed here while on our honeymoon and got a free room upgrade! The room was large, very comfortable and we had an amazing view! The location of the hotel is amazing as well! The breakfast was excellent and had a wide variety to choose from. I absolutely would recommend this hotel for anyone coming to Florence!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bl4832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 10 May 2014
Dear Guests,
thank you for your review.
We are all extremely pleased that our staff has been so welcoming and has taken care of you during the whole stay. All journeys are important but honeymoon ones are very special therefore, when possible, we try to upgrade. River view rooms are deluxe category and are very requested therefore we have to first make sure they are assigned to all clients that specifically booked them. Our location is near Ponte Vecchio, the Uffizi Gallery, Pitti Palace, and in general to all major attractions of Florence. Our breakfast keeps being very appreciated.
Nothing can make us more happy than a client that feels like wishing to recommend us to anyone.

Thank you again.

Kind regards.

Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

This is a fantastic hotel to stay in when exploring Florence. It overlooks the river and is a minute walk to the Ponte Vecchio and is close to all the main sights. The staff were very helpful, our room was large and the bathroom well equipped. The breakfast was lovely with a large choice of hot or cold foods. Would definitely stay again when visiting Florence.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiroru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 8 May 2014
Dear Guest,
thank you for posting your review.
We are sincerely pleased that every aspect of our hotel met your expectations.
The location is ideal to visit both sides of the city, the historical center and “Oltrarno”. Guests comments are also precious to monitor the staff behavior and knowing that they have been “very helpful” encourage us. Feedback on our buffet breakfast keep being very positive therefore our attention to remain up to the actual standard will be high.

We wait for your next visit.
Kind regards.

Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgefield, CT
Level Contributor
748 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 442 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

This hotel is right off the Pont Vecchio by the Arno river. It has terrific access to all of the sights in Florence, any sort of restaurant you might want, gelato places and shopping! The people at the desk were very friendly and answered questions, recommended places to eat, made reservations and went out of their way when someone left their phone in the room after we left, to get it to the airport before the flight! The hotel is old but well maintained. Bathrooms have been recently renovated. Their is a lovely rooftop garden with tables where we enjoyed some wine and snacks prior to dinner. Each afternoon the hotel offered a special that included a few pastries and either cappuccino, coffee, tea or hot chocolate...very tasty! Breakfast was excellent with a lot of selections for everyone's taste....eggs, bacon, sausage, pastries, toasts, yogurt, fruit and coffee, tea or cappuccino. The hotel had a small bar near the lobby and plenty of places to sit in the area. One day when I had an upset stomach, the bar tender came down special to get me a ginger ale! The desk was always staffed by at least 2 people so there was rarely a back up. The only issue we encountered was the heat in the rooms!! The nights were cool but the days were warm and while we turned our thermostat off, the room was heated from a master thermostat. The windows opened but mosquitos were an issue as was street noise....these were minor issues for us since all other aspects of the hotel were great!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank larkenRidgefield_CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 5 May 2014
Dear Guest,
thank you for taking the time to write your review.
The location helps to take advantage of all the main sights and, as you mention, also of restaurants, shopping etc. We are pleased to learn that our front desk staff keeps being professional and friendly. The rooftop garden on the 4th floor, where we serve drinks and snacks from our bar, is a delightful place to have a rest while enjoying the fresh air and the sunshine. The breakfast offers indeed a wide selection of high quality products. The American bar on the ground floor is cosy but does not lack of sitting spaces. Our barman will entertain you while serving any drink you might like. We decided to always keep on duty plenty staff to be able to offer a high standard of service. The room temperature can be individually self adjusted with a thermostat.
We hope to welcome you again soon.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
Uffizi
Hotel Degli Orafi
Hotel Degli Orafi
#32 of 421 in Florence
4.5 of 5 bubbles 1,454 reviews
Uffizi
Hotel Alessandra
Hotel Alessandra
#35 of 421 in Florence
4.5 of 5 bubbles 1,697 reviews
Duomo
Hotel Davanzati
Hotel Davanzati
#8 of 421 in Florence
5.0 of 5 bubbles 3,419 reviews
Show Prices
Show Prices
Show Prices
Uffizi
Antica Torre di Via Tornabuoni
Duomo
NH Collection Firenze Porta Rossa
Uffizi
Continentale
Continentale
#45 of 421 in Florence
4.5 of 5 bubbles 814 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Berchielli? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Berchielli

Property: Hotel Berchielli
Address: Lungarno Acciaiuoli 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#30 Romantic Hotel in Florence
#33 Luxury Hotel in Florence
#33 Family Hotel in Florence
#54 Business Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berchielli 4*
Number of rooms: 76
Official Description (provided by the hotel):
Six-story Art Nouveau Hotel situated downtown between Old Bridge & Holy Trinity Bridge, 800 meters from train station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, LoveHolidays, Odigeo, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Berchielli reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Berchielli Hotel Florence

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing