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“lovely hotel made trip extra special”
Review of Hotel Berchielli

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Hotel Berchielli
Ranked #46 of 421 Hotels in Florence
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“lovely hotel made trip extra special”
Reviewed 15 June 2014

My sister and I chose this through British Airways ho
Idays and were extremely pleased. The location is great, right on the river near the Ponte Vecchio. It has an old-fashioned comfortable charm with excellent modern service. Our room was a large twin overlooking a quiet courtyard. Breakfast was extensive. Having read some of the criticisms, I wonder why some people travel if they are upset by the shower being a bit different! Full air conditioning was very welcome after a day's sightseeing. One word of advice - you will need insect repellent in the summer. Was excellent VFM as part of BA deal, not sure of direct booking prices.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank CTSouthsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
thank you for taking the time to write a review.
We are pleased that you liked the art deco style of our hotel combined with the modern services. Most of our rooms are very spacious and comfortable not only the deluxe river view ones and your comment proves it. We offer many different promotions and packages on our site but some also with T.O. in order to allow every client to choose their own.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (331)
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English first
Cheshire, UK
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 June 2014

The services and operation of this hotel have clearly been very carefully thought through; starting from an excellent location that is within easy walking distance to all of the sights, to an efficient front desk, decent sized rooms, an excellent breakfast range and great standards of cleanliness throughout. We stayed in Room 104, overlooking the river and Ponte Vecchio – with a beautiful double balcony from which to take in the view.

Room Tip: Rooms 104 and 105 have the balconies to the front, overlooking the river.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JacQCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
Thank you for publishing your comment on Tripadvisor.
We did try, during the years, to improve the general quality of our hotel also following our clients suggestions and your comment encourage us to keep using this strategy. You appreciated every aspect of your stay and this makes us all very happy.
We look forward to your next stay.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 12 June 2014

Spent 3 nights in this hotel. Had a room with a view of the Arno River. Room was large, with 2 sets of windows. Just a 5 minute walk to the Uffizi Gallery. The decor in the hotel is nice, but a bit stuffy. The bathrooms have been renovated with lovely Italian tile. The front desk staff is very friendly and helpful. Breakfast buffet is quite extensive, and good.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank retiredhikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
thank you for your review.
We are pleased that you enjoyed your stay with us.
River view rooms are deluxe category and are very spacious. It is nice to know that you liked the art deco style of the hotel although finding it a bit heavy. Bathrooms have all been recently renovated with Italian style tiles made specifically for our hotel. Staff will certainly appreciate your comment.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Macquarie, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2014

We have just returned from a 13 day stay at the Berchielli, we had a very spacious room overlooking the Arno on the second floor. We found all the staff friendly and helpful and our room spotless, breakfast was excellent and plentiful. The hotel is walking distance to most places with good restaurants close by, we would definitely stay there again in the future.

Room Tip: We were lucky enough to have a room overlooking the Arno on the second floor
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
Thank CountYorga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 8 June 2014
Dear Guests,
thank you for your review.
Such a long stay really allows to get a complete impression of our hotel and your words “wonderful experience” are very much appreciated and encourage all of us to keep offering the best possible service. Cleanliness is continuously monitored by our housekeeper and we realise by reading so many positive reviews that her job as well as the one of our maids is good.
We look forward to welcome you again.

Kind regards.
Massimo Fraus
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southington, Connecticut
Level Contributor
137 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 June 2014

The Hotel Berchielli is a four star hotel located on the Arno River in Florence and only a three minute walk to the Ponte Vecchio and Uffizi Gallery. Another five minutes and you are at the main square in Florence, the Piazza della Signoria, which was the seat of Medici power for decades, with its tower, loggia and sculptures, the Neptune fountain and outdoor cafes. Only about a 15 minute walk to the Duomo and bapistry or to the Piti Palace and Boboli Gardens. Our deluxe river view room was very comfortable and clean with a beautifully tiled bathroom. The hotel staff was very hospitable and spoke english. The breakfast buffet was fabulous with a wide selection of continental, Italian and international cuisine. The Hotel also provides private transfer service from the main Italian airports and the railway station. You couldn't find a better location to begin exploring one of the most fascinating cities in Italy...and don't miss Michaelangelo's David at the Accademia Museum.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Rich334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 8 June 2014
Dear Guests,
thank you for your review.
Your detailed narration of our area could not describe better how centrally located we are and how close to all main attractions. We are pleased that you liked the style of our new bathrooms and the comfort of your room. Many comments keep describing our staff as hospitable and professional and this can only make us all very happy. Thank also for placing Florence among the most fascinating cities of our Country.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 June 2014

I requested a room changed the minute we walked into Room 507. Room 507 is kinda like a townhouse. Its bedroom is on the second floor. Room was changed without hesitation and heard no negative comments from the gentleman who assisted us.

The hotel's location could not be better. It is right by the Arno River and a stone's throw from the Ponte Vecchio Bridge. One can walk from the hotel to the Plaza Republic easily or to more or less anywhere. The bathroom in Room 607 is impressive! Great tiles color combo! The only hotel we stayed at in Italy during our 2-week vacation that has a bath tub! It's a charming hotel to come back to at the end of a long day sightseeing.

Let me digress for a second: Across from the hotel, I saw a lady tripped and fall flat on her face. As I moved closer to her, I felt that she needed immediate medical attention. I approached the same gentleman from the Front Desk who assisted us earlier, and he came out running from the hotel to help her. Hope the lady was ok.

Hotel Berchielli has an accommodating staff and serves excellent breakfast. NO complaints from me. Would stay at this hotel again and again whenever we revisit. Love Florence! Love Berchielli!

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
Thank Oscar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 8 June 2014
Dear Guests,
room 507 is a nice and romantinc room that has some steps to reach the upper floor. Due to its peculiar style someone really likes it while someone else prefers rooms with no steps.
The front office staff is trained to please all clients according to the availability of the day and we are pleased to learn that also in your case they did a good job.
All our bathrooms have been recently renewed with high quality tiles designed especially for our hotel and it is nice to know that you liked it.
Although our staff has been trained for first aid assistance to our clients when we run out of the hotel and saw the lady bleeding it was more than natural to immediatly help her. We made her sit on one of our armchairs and brought her ice to put on the forehead while disinfecting the wound on the nouse. She did not want us to call medical assistance and after 30 minutes she went to the nearby pharmacy. She was fine.
We really look forward to welcome you again.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
west hills calif
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2014

We thought about staying at another hotel on our second trip to Florence but decided to stay
here again and was not disappointed. The location is excellent and a river view room
makes it better.
The breakfast was excellent and the staff very helpful.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank southland1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 30 May 2014
Dear Guets,
thank you for choosing our hotel for the second time.
Repeat clients have high expectations and tend to compare the last experience with previous ones. We are really pleased that the good impression you received on your first visit has been confirmed now. We look forward to your 3rd, 4th, 5th, etc visit. Although we have a software that helps us to keep trace of our repeat clients we take the chance to suggest to send us an email mentioning your last visit as in general we try to assign the same room.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berchielli

Property: Hotel Berchielli
Address: Lungarno Acciaiuoli 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#30 Romantic Hotel in Florence
#33 Luxury Hotel in Florence
#33 Family Hotel in Florence
#54 Business Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berchielli 4*
Number of rooms: 76
Official Description (provided by the hotel):
Six-story Art Nouveau Hotel situated downtown between Old Bridge & Holy Trinity Bridge, 800 meters from train station. ... more   less 
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Also Known As:
Berchielli Hotel Florence

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