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“Wonderful” 5 of 5 bubbles
Review of Hotel Berchielli

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Hotel Berchielli
Ranked #48 of 421 Hotels in Florence
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful”
5 of 5 bubbles Reviewed 22 June 2014 via mobile

We had a lovely stay at the hotel. We were upgraded to a view of the Points Veccio which was fantastic and made our stay. The breakfast were great. Very friendly and attentive staff. Would highly recommend this hotel. We love Florence and when we return we will stay here again.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank AMcNie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 23 June 2014
Dear Guests,
we are pleased to learn that you enjoyed your stay.
You mentioned being satisfied of every aspect including breakfast, staff and room comfort.
Thank you for recommending us.
We look forward to your next visit.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,429 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (323)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Weymouth, Massachusetts, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

Where do I start? Maybe it was the surprise free upgrade that we received when we arrived at the Hotel....to a river view room with dual balconies. Or maybe it was the friendliness of the hotel staff, especially the well dressed bartender that supplied us Americans with ice when we needed it! It could also be the delicious breakfast served every morning, as you plan your activities for this wonderful city. It could also be the proximity to the Ponte Vecchio, and for that matter, any attraction that you wish to see in the city. When you combine everything together, you get an excellent 4 Star hotel called Hotel Berchielli !

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 19 June 2014
Dear Guests,
thank you for posting your comment.
We are happy to read that you appreciated the upgrade of your room, that our staff in general was friendly and that our bartender, Giovanni, contributed to make you feel welcome. Our full buffet breakfast served from 7 to 11 am on the spacious room on the second floor keeps being very appreciated. The location helps indeed to visit all main attractions as they all are walking distance.
We are really thrilled by the word you used “gem” as this implies something really good.
Hope to welcome you soon.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hendersonville, North Carolina
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 18 June 2014

We stayed here for 4 nights this June. I love trip advisor, I honestly have never had a problem with anywhere with great recommendations on this site. This is a gorgeous hotel, great location, and small ( yet very normal size for Europe) rooms with very nice bathrooms. They did have a lovely breakfast and the staff involved there were so nice. The housekeeping was amazing. All that being said, I can still not get over the front desk staff. We were there 5 days and 4 nights. There were no less than 5 people behind the front desk at once and not one was helpful without acting as if we were in the way. The internet stopped working every night we tried to use it and I was honestly embarrassed after asking for help, as if I had done something wrong. when asking for directions to out of the way places, again it was as if we were in the way. It could be it was a busy time, I was was just constantly surprised and the rudeness. We also had the hottest, loudest room available over the entrance. Anywhere we have gone on this trip in Italy was amazing, and all had great reviews on trip advisor. I would. Not go here again.

Room Tip: We had the hottest room available. Over the front door.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Truitt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

My wife and I stayed at the Hotel Birchielli for 4 nights from the 2nd June until the 6th June.An excellent choice with a superb location.The rooms are very well furnished and the breakfast wonderful.I have no complaints about this hotel and would highly recommend it.It is in close proximity to the main train station and in fact walking distance.It is an expensive hotel but worth the stay.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AHMEDSULIMAN55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 18 June 2014
Dear Guests,
Thank you for posting your comment online.
We are very pleased indeed that your expectations were satisfied. We try to offer very good service, high quality products, well maintained structure, and also something that clients cannot see but is also very important for every person (safety). This implies high costs and rates are kept as balanced as possible.
Reading that you will highly recommend our hotel makes us all very happy.
Thank you again.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

My sister and I chose this through British Airways ho
Idays and were extremely pleased. The location is great, right on the river near the Ponte Vecchio. It has an old-fashioned comfortable charm with excellent modern service. Our room was a large twin overlooking a quiet courtyard. Breakfast was extensive. Having read some of the criticisms, I wonder why some people travel if they are upset by the shower being a bit different! Full air conditioning was very welcome after a day's sightseeing. One word of advice - you will need insect repellent in the summer. Was excellent VFM as part of BA deal, not sure of direct booking prices.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CTSouthsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
thank you for taking the time to write a review.
We are pleased that you liked the art deco style of our hotel combined with the modern services. Most of our rooms are very spacious and comfortable not only the deluxe river view ones and your comment proves it. We offer many different promotions and packages on our site but some also with T.O. in order to allow every client to choose their own.

Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, UK
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

The services and operation of this hotel have clearly been very carefully thought through; starting from an excellent location that is within easy walking distance to all of the sights, to an efficient front desk, decent sized rooms, an excellent breakfast range and great standards of cleanliness throughout. We stayed in Room 104, overlooking the river and Ponte Vecchio – with a beautiful double balcony from which to take in the view.

Room Tip: Rooms 104 and 105 have the balconies to the front, overlooking the river.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JacQCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
Thank you for publishing your comment on Tripadvisor.
We did try, during the years, to improve the general quality of our hotel also following our clients suggestions and your comment encourage us to keep using this strategy. You appreciated every aspect of your stay and this makes us all very happy.
We look forward to your next stay.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
86 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

Spent 3 nights in this hotel. Had a room with a view of the Arno River. Room was large, with 2 sets of windows. Just a 5 minute walk to the Uffizi Gallery. The decor in the hotel is nice, but a bit stuffy. The bathrooms have been renovated with lovely Italian tile. The front desk staff is very friendly and helpful. Breakfast buffet is quite extensive, and good.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank retiredhikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this review, 17 June 2014
Dear Guests,
thank you for your review.
We are pleased that you enjoyed your stay with us.
River view rooms are deluxe category and are very spacious. It is nice to know that you liked the art deco style of the hotel although finding it a bit heavy. Bathrooms have all been recently renovated with Italian style tiles made specifically for our hotel. Staff will certainly appreciate your comment.
Kind regards.
Massimo Fraus
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berchielli

Property: Hotel Berchielli
Address: Lungarno Acciaiuoli 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#30 Romantic Hotel in Florence
#32 Luxury Hotel in Florence
#33 Family Hotel in Florence
#54 Business Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Berchielli 4*
Number of rooms: 76
Official Description (provided by the hotel):
Six-story Art Nouveau Hotel situated downtown between Old Bridge & Holy Trinity Bridge, 800 meters from train station. ... more   less 
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Also Known As:
Berchielli Hotel Florence

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