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“Great location Great View”
Review of Hotel Berchielli

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Hotel Berchielli
Ranked #46 of 410 Hotels in Florence
Certificate of Excellence
Reviewed 21 July 2014

This location and view was terrific. Our room overlooked the Arno River and the Ponte Vecchio. The room was clean, and large enough. Great location for walking on both sides of the river, and easy access to all the sights. The hotel easily accommodated my need to print out a document from my office. The staff was nice and helpful.
I'd say the only draw back was that the breakfast wasn't as good as I hoped. Next time we're in Florence, I imagine that we'll be back.

Room Tip: Overlooking the river.
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank LA12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 21 July 2014

Dear Guests,
thank you for taking the time to write your review.
We are pleased that your stay with us was enjoyable and nearly all services were of a good standard.
Our breakfast is in general described as very good but we realize that there is always something that can be improved.
Kind regards.
Massimo Fraus
Manager

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586 - 592 of 1,584 reviews

Reviewed 19 July 2014

I stayed at Hotel Berchielli on a business trip for a week. The location is great, and the hotel is very clean and comfortable. There were a few Mosquitos in my room when I got there, but I think the window must have been left open. The room was large, overlooking the Arno, the bed was very comfortable as well. The room was very quiet. The bathroom was good-sized, with the only complaints being the shower and hair dryer. The shower was hand-held, which I don't mind, but would slide down the pole it was attached to, so I couldn't take a shower standing up. No big deal, just FYI. The hair dryer was old school - a big box on the wall with a vacuum cleaner-like nozzle, that got so hot, I had to turn it off so I didn't burn my hand. Those are my only 2 complaints. Oh, and the wifi in my room was pretty bad, but if I walked to the hallway, it was better.

They also have a great buffet breakfast. The bar downstairs is kind of make-shift, but it served it's purpose after a long day.

I'd stay here again. Very comfortable..

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 20 July 2014

Dear Guest,
thank you for posting your review.
We are pleased that despite some little issues your stay with us was enjoyable.
The hand held shower is not supposed to act as you described it, as it should not slide down the pole, therefore we will have our maintenance to check them all. Hotel hair dryers in Italy have to be firm on the wall to avoid the possibility of falling into the water therefore the selection is unfortunately not enormous. We offer free Wi-Fi all over the hotel. We are in process of improving the strength of the signal as we realised that sometimes hundreds of devices are connected.

We look forward to welcome you again soon.

Kind regards.
Massimo Fraus
Manager

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Reviewed 16 July 2014

Loved this hotel and the location was perfect for walking to all the sites and shopping. The breakfast was very good with lots of variety and great service. The rooms we had were quite large, even by American standards. Our first room had a balcony and great view of the river.

Room Tip: Stayed in 2 different rooms at beginning and end of trip. Both were very large and gorgeous with ver...
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  • Stayed: April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Barbie2334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 17 July 2014

Dear Guests,
thank you for posting your review on Tripadvisor.
We are pleased that both rooms you were accommodated in can be defined “quite large, even by American standard” as, most of our rooms are really very comfortable. Our breakfast keeps being mentioned as very good as well as the waiter service and this is important. We realize that you, like most guests, took advantage of our location to maximize the time of your holiday while enjoying visiting museums, shops, restaurants, ice cream parlors, etc. instead of loosing time with taxis or buses.
We hope to welcome you again soon.
Kind regards.
Massimo Fraus
Manager

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Reviewed 16 July 2014

My wife and I stayed at the Hotel Berchielli during our honeymoon in Italy and loved it! The location right against the river couldn't be more perfect, and getting to anywhere else in the city is a breeze. The front desk staff is especially courteous and went out of their way multiple times to assist us with restaurant recommendations and setting reservations. The rooms themselves are a bit dated, but it works with the old world charm of the city. Will definitely stay again!

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 17 July 2014

Dear Guests,
thank you for taking the time to write your review.
Every holiday is important but honeymoon ones are special as they are to be remembered for life.
This is why we are so happy that you “loved it!”.
I will certainly congratulate with the staff for keep doing their job courteously and professionally.
Even if our rooms are still charming, as mentioned in previous replies, we decided to renew them and refurbishment is proceeding quickly.
We wait for your next visit!
Kind regards.
Massimo Fraus
Manager

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Reviewed 15 July 2014

This hotel is ideally located on the river by the Ponte Vecchio. You cannot get a better location. The rooms are a good size with brand new bathrooms. Staff are very friendly, and the breakfast is a good standard. We were able to use the free internet to check in for our return flight home and print our boarding passes with no trouble. The hotel is clean, and the rooms have plenty of wardrobe and drawer space. We loved this well run hotel for our four night stay, and would recommend it for a vacation in Florence.

Room Tip: We were in 607 - on the sixth floor, so well above any noise, and at the back of the hotel.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank trendymum50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 16 July 2014

Dear Guests,
thank you for sharing your experience with the world.
Our location, right on the river, steps away from the Uffizi Gallery, Pitti Palace, Ponte Vecchio, Giotto Bell Tower, etc., is ideal to visit as many points of interest as possible. Not to forget that the main shopping area is just round the corner. Your comment gives us the chance to prove that our rooms, not only river view ones, are all very comfortable; all bathrooms have been renewed in the last 3 years and also room refurbishment is proceeding quickly. Every single comment is a precious mean to continuously monitor all aspects of our hotel, this is why we are happy to keep reading that the staff were very friendly and the breakfast standard good. We offer free wifi all-over the hotel besides in the lobby clients can take advantage of our free internet corner for printing free their documents.
Thank you also for specifically mentioning that you will recommend us.

Waiting for your future visit.

Kind regards.
Massimo Fraus
Manager

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Reviewed 13 July 2014

Five of us just returned from a 16-day trip to Italy. We stayed in 4 hotels in 4 cities, and this was my favorite, primarily because of the set-up of room and the location of the hotel. Three of us shared the room, and there was a separate bedroom and bath for the third person. The staff were also friendly and helpful. We enjoyed the roof-top patio. There is no bar service on the rooftop, but you can take your own drinks and hors d'oeuvres. There is a large breakfast room with excellent service. You can order a cappuccino or espresso for no extra charge.

I prefer to book hotels directly through their web site, but for this one used Expedia. Because we stayed four nights, we saved 30%.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Service
3  Thank DDFAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 14 July 2014

Dear Guests,
thank you for posting your comment.
We are very pleased that our hotel was your favourite. Your room was a suite particularly comfortable for 3 persons as it is composed of 1 double room, 1 single room, two bathrooms.
The service on the roof-top patio can be obtained by phoning our bar dialling number 182.
It is nice to learn that all staff offered the usual friendly and helpful standard of service.
You can find same offers also on our web site besides on our web site you can get extra benefits.

We look forward to your next visit.
Kind regards.

Massimo Fraus
Manager

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Reviewed 12 July 2014

We spent our last night of a two-week trip here and wished we could have stayed in this one longer. It is nice and in a great location, easy walking distance to everything would want to see in Florence. Nice room, great service, nice outdoor patio upstairs. I was on the fence about rating this 4 or 5 "circles" because I generally reserve 5 circles for great, full-service hotels, but because Trip Advisor doesn't give any half-circle options, this one tilted in favor of five. The bathroom was really authentic and nice, and the bedroom was okay. The hotel includes breakfast but we had to leave for the airport before 7 a.m. so we were unable to partake. I do recommend this one for location and its pretty nice in general. It's not a luxury hotel--want to make that clear.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank kareno425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 14 July 2014

Dear Guests,
thank you for your review and for opting for the 5 “circles”.
Your words “...wished we could have stayed longer” clearly means that your stay, although short, was fully enjoyable. It is a pity you had no chance to taste our full buffet breakfast as it is one of our most appreciated services. The patio is open all year round but from march to october, with sunny days, clients can really enjoy relaxing with a nice drink, reading a book or simply sharing journey experiences with friends.

We hope to welcome you again soon.

Kind regards.

Massimo Fraus
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berchielli

Address: Lungarno Acciaiuoli 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#29 Family Hotel in Florence
#30 Romantic Hotel in Florence
#36 Luxury Hotel in Florence
#55 Business Hotel in Florence
Price Range: £103 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Berchielli 4*
Number of rooms: 76
Official Description (provided by the hotel):
Six-story Art Nouveau Hotel situated downtown between Old Bridge & Holy Trinity Bridge, 800 meters from train station. ... more   less 
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Also Known As:
Berchielli Hotel Florence

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