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“Excellent Hotel ,Great Location”
Review of Hotel Berchielli

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Hotel Berchielli
Ranked #46 of 411 Hotels in Florence
Certificate of Excellence
Reviewed 28 July 2014

This hotel and city was the highlight of our 18day trip to Italy. We spent 4 nights at this hotel and could have stayed longer. The charm and location of this hotel made me fall in love with Florence. Our standard room was excellent with free wifi, a great view of the back lanes and hearing the church bells added to the charm. It makes you feel you are in a fairytale. Overlooking the Arno river 2 mins walk to Ponte Vacchio, you could not ask for a better location. While you will not want to spend much time in your hotel in Florence, this hotel lobby is so comfy it is a great temptation to just sit back and relax at the bar that offers snack and cocktail service and a very friendly bartender who speaks excellent English and tells great stories. The front desk staff and breakfast staff are all great and helpful in suggestting good eating places which are not tourist traps. Because it is colse to the river, watch out for the mosquitoes at night so don't open your windows. If you get bitten on the tfirst night like we did, inform the front desk asap and "they quickly talk to the mosquitoes and ask them to leave" so you can have a peaceful non- mosquito night.The staff have a great sense of humor. We would go back in a blink to this hotel which in my opinion should be a 5 star. Hotel Berchielli is truly a gem and the breakfast is just wonderful.

Room Tip: Our standard room was great so I would think all the others are too. A river view would be nice of y...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tara r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 29 July 2014

Dear Guests,
thank you so much for your review.
We all like our job and put a lot of efforts in trying to offer friendliness, professionalism, help and sometimes “..sense of humor”. ; occasionally we feel proud of it and your comment allow us to enjoy one of those moments. It is really nice to read that Florence and our hotel contributed to make your holiday a bit “special”. Our rooms are in general very spacious and comfortable and location, so quiet and charming, near the eldest church of Florence, SS Apostoli, can make you feel you are in a special place. . Our lobby has been divided by the architect in 3 areas with comfy sofas, soft lights and enriched by granit and wood allowing you to relax while using WiFi. Our long experience bartender will not only understand your needs but will also entertain you. Front desk staff has selected some nice restaurants and continuously monitor their quality with clients reports.
The front desk staff speak languages like English, French, German, Spanish and a couple have attended a course on the most difficult one…..”mosquitoes language”; allow us to use again our sense of humor.
We are anxious to welcome you back soon.
Kind regards.
Massimo Fraus
Manager

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Reviewed 28 July 2014

We stayed one night and had a great experience. Our room overlooked the River Arno with a spectacular view of Ponte Vecchio and the Bridge of Gold. The room was large, A/C worked great, bed was comfortable, and the bathroom was one of the nicest of our entire European trip.

The staff was very friendly and helpful. They made an excellent suggestion for an evening meal at L'Parione- a short, beautiful walk away.

There was a lift, but our room still required negotiating a short flight of stairs- a non-issue for us, but could pose problems for travelers with mobility problems (my suggestion is to be specific about your particular needs at booking, I feel sure the property will accommodate you as best they can). The wifi is free, but a unique code and password is required for each device.

Overall, this was a great place and we would stay again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 30 July 2014

Dear Guests,
thank you for your review.
We are very pleased that your stay was enjoyable.
Our bathrooms have all been renewed not long ago with high quality tiles designed specifically for our hotel and it is nice to read that you found them to be “..the nicest of our entire stay in Europe”.
Suggestions of our staff appear to keep being appropriate so we will inform them of your comment.
Our hotel is composed of 3 buildings dated 15th century that were joined into a single structure. Our lifts reach all 6 floors but some of the floors have rooms on different levels that can be reached with stairs.
It is advisable to inform us in case no steps are required.

We wait for your next visit.

Kind regards.
Massimo Fraus
Manager

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Reviewed 28 July 2014

I opted for a room looking out over the River Arno and was well pleased. The website photos don't do these rooms justice: they're enormous, decorated in the traditional Florentine style. mine had a view from the Ponte Vecchio to the Ponte Santa Trinata.

The Uffizi is 5 minutes walk away. the Accadamia, Duomo, Santa Croce and most of the other major attractions are also within easy walking distance along with bars, cafés and restaurants that spoil you choice.

Breakfast at the Berchielli is excellent and the service smooth and discreet.

I had a great time in Firenze

  • Stayed: July 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank PartyofOne2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 28 July 2014

Dear Guest,
thank you for your review.
Although most of our rooms are spacious, river view ones, classified deluxe, are very wide, and some of them can in effect be defined “...enormous..”. We are pleased you appreciated our new furniture in the traditional Florentine style as well as our buffet breakfast.

Florence looks forward to your next visit.

Kind regards.
Massimo Fraus
Manager

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Reviewed 27 July 2014

Hotel Berchielli is a great 4 star hotel with a fantastic location in Florence. We stayed only 2 nights but will come back to this hotel when we return to Florence. As in other reviewers, driving your own car to the hotel can be difficult owing to numerous one-way streets that Google maps can't figure out. But, we needed the car for the rest of the journey and just had it garaged while we were in Florence. Everything in Florence is walkable from the hotel and the Uffizi Gallery is only a few blocks away.

Stayed: July 2014, travelled as a couple
1  Thank jerman00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 27 July 2014

Dear Guests,
thank you for taking the time to write your review.
We are very glad that your 2 nights stay with us was sufficient to make you wish to come back.
Aiming to allow traffic to flow smoothly Florence streets have been ruled with many one way signs. We fully understand that this can appear confusing and this is why we suggest to visit our official web site to download the driving instructions or eventually phone us while approaching our area to allow us to guide you “step by step”.

We look forward to your next visit.

Kind regards.
Massimo Fraus
Manager

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Reviewed 26 July 2014

I have just left Firenze yesterday having spent 4 nights in this wonderful city, located at the marvellous Hotel Berchielli. The position is delightful - overlooking the river and so convenient for the Centro Strorico. It is so near to the Ponte Vecchio, Piazza della Signorina, the Pitti Palace and above all, the Uffizi. I didn't have a view of the river but that was fine as the room was excellent. Superbly comfortable bed - a double in a single room, which was hugely appreciated - peaceful and quiet, and cleaned to a high standard. This isn't a city where you are going to spend a lot of time in the hotel, but the Berchielli is a hotel where you feel comfy "hanging around" The staff throughout were really helpful and friendly and very willing to offer help. In particular Filippo on reception was kind, witty and informative with his impeccable English. The lovely staff in the breakfast room were equally appreciated. A super buffet breakfast with a vast choice of hot and cold items. Just delicious and of the highest quality. The only slight surprise in a coffee-loving country like Italy, were the pots of what appeared to be instant coffee brought to the table. When I asked, I was told it was "American Coffee" (?) Cafetieres of Lavazza or Illy would definitely take it up that final notch and thus ensure perfection. We British like good coffee as well as good tea. I quickly changed to their excellent tea, so it was not a problem. The Berchielli has a fantastic décor inside, a lovely roof terrace and a great reception area. I am already looking forward to my next visit to both Firenze and the hotel. I cannot envisage wanting to stay anywhere else in the future. A great place which I cannot praise highly enough.

Room Tip: Higher rooms are probably a bit quieter, if at the front, with the noise along the lungano outside.
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  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
4  Thank bonviveurEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 27 July 2014

Dear Guest,
thank you for calling our hotel “marvellous”.
Our rooms, not only deluxe river view, are very comfortable and cleanliness is always on top of our attention. Florence offers so many things to see that time passed in the room is usually short therefore it is nice to find out that “...you feel comfy “hanging around”. Our staff has been receiving , lately, many nice comments and this allows us to believe that the periodical training is a good mean to motivate them all. We will share with Filippo your comment. We are sorry you did not like our “Amerian Coffee”; we actually selected one of the most expensive brands but apparently we can still improve. Of course, a comment like “..their excellent tea..” from a British person has a high value. Our roof terrace can offer nice moments of relax while having a drink, reading a book or chatting with friends. We will be happy to welcome you again soon hoping to match the quality of your first stay.

Kind regards.
Massimo Fraus
Manager

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Reviewed 26 July 2014

We thoroughly enjoyed our stay at Hotel Berchielli - we travelled here for our honeymoon and were very pleased with our choice. The rooms are well appointed - we were in a standard which was slightly on the small side, but given that we spent relatively little time in the room this was not an issue. The aircon is very efficient which made a huge difference to our comfort, very appreciated after a day out seeing the sights.
The location is excellent with the heart of the city right on the doorstep. It works brilliantly as a base for exploring the city on foot. Also, the breakfasts are astounding. Plentiful, good quality, served with a smile by staff who seem to really care about their customers. Ask for a cappuccino rather than the filter coffee!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank nile78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 27 July 2014

Dear Guests,
thank you for writing your review.
We are so happy that you fully appreciated your stay with us. Honeymoon journeys are made to be remembered for life therefore our responsibility is enormous. Our standard rooms, although being a little smaller than river view ones, are comfortable. As temperatures in the last years reached occasionally 40 celsius (104 Fahrenheit) we decided to strengthen the aircon system and it proved to be a good choice. During the years we selected high quality breakfast products to suite all tastes and comments seem to be encouraging. It is truly nice to read that our staff “.. seem to really care...”
Please believe that they do love their job. Cappuccinos are made with freshly ground coffee and fresh milk topped with tasty chocolate.

Kind regards.
Massimo Fraus
Manager

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Reviewed 26 July 2014 via mobile

We stayed 4 nights at this lovely hotel. The rooms are tasteful and spacious with very comfy beds. It is within walking distance of all attractions, restaurants and bars. Helpful staff are happy to make great recommendations for restaurants etc.

Stayed: July 2014
1  Thank BarbaraAndDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded 27 July 2014

Dear Guests,
thank you for posting your review.
A 4 nights stay allows to get a comprehensive image of all services therefore your review, being a 5 dots, encourage us to keep on this line. All beds have been replaced not long ago and rooms are generally very spacious. We are pleased that our staff was helpful as usual.

Kind regards.
Massimo Fraus
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Berchielli

Address: Lungarno Acciaiuoli 14, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#29 Family Hotel in Florence
#30 Romantic Hotel in Florence
#36 Luxury Hotel in Florence
#55 Business Hotel in Florence
Price Range: £94 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Berchielli 4*
Number of rooms: 76
Official Description (provided by the hotel):
Six-story Art Nouveau Hotel situated downtown between Old Bridge & Holy Trinity Bridge, 800 meters from train station. ... more   less 
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Also Known As:
Berchielli Hotel Florence

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