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“Second time, just as nice and excellent service !” 5 of 5 bubbles
Review of Hotel City

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Hotel City
Ranked #51 of 421 Hotels in Florence
Certificate of Excellence
Epinal, France
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Second time, just as nice and excellent service !”
5 of 5 bubbles Reviewed 3 February 2014

This is the second time we've stayed at Hotel City in Firenze : always very nice welcome, very good advice as far as parking, restaurants, train to Pisa, taxi to the outskirts of the city of Firenze... always a smile and a very good contact with the staff.
Nice and clean rooms, spacious bathrooms etc... Don't hesitate, Hotel City is very close to the historical center of town, not too far from Ponte Vecchio etc..
Thanks a lot for our nice stays !

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Corinne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
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    23
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 November 2013

My wife and myself had a very pleasant stay in this lovely, quiet hotel. It is very conveniently located just a few minutes walk from the central train station and major sites including the Duomo. Our room was clean, comfortable and well maintained. We found the staff friendly and helpful and enjoyed our buffet breakfast each morning. It was raining as we ventured out for dinner on our first evening and a member of staff came after me to offer me an umbrella. We we very impressed by this quality of service and glad that we had chosen this hotel. Thanks a lot everyone. Grazie mille!

My wife and me had a very pleasant stay in this lovely, quiet hotel. It is very conveniently located just a few minutes walk from the central train station and major sites including the Duomo. Our room was clean, comfortable and well maintained. We found the staff friendly and helpful and enjoyed our buffet breakfast each morning. It was raining as we ventured out for dinner on our first evening and a member of staff came after us to offer me an umbrella. We we very impressed by this quality of service and glad that we had chosen this hotel. Thanks a lot everyone. Grazie mille!

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeteMcW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pisa, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 November 2013 via mobile

Stayed 2 nights and have to say that I was pleasantly surprised. My room (40) was stunning and always clean. The staff friendly and helpful. Breakfast that can compare to 4 star hotel. Overall would recommend to all.thanks hotel city!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank janskrabal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

This smallish hotel has a huge history and it's been beautifully renovated with original art deco pieces, windows, etc. Service was excellent and when we confirmed whether we had the top-floor room we booked, we were told no, but was given one on the 2nd floor from the top (and it was ready as early as 12pm). Cosy lounge and dining room with loads of atmosphere. Very central - we never had to take a taxi anywhere and were a few metres away from the main railway station. We didn't mind the occasional early morning street noise and chose not to close the windows.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AntonPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

This hotel is located close to the Santa Maria Novella station and is on a charming little street. Cars can only get so far, and it turns into a pedestrian walkway, which is great for just strolling around and people watching. Our room was very cosy and clean, the bathroom was spacious and updated. Breakfast was a good selection with great coffee. The front desk was very helpful, and offered maps and suggestions for getting around. The hotel location and rooms have a charming character and gave us a true feeling of being in florence. Plus with all the modern conveniences, i can't recommend this hotel enough.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank wanderingchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

I was there from 27th to 30th Sept 2013. When we got out from Firenze Santa Maria Novella railway station, it takes about 5-8 mins walk to this little cosy hotel. Just like what other travelers had said about the outlook, it doesn't looks gorgeous from the outside. This is the same when we walked in - small, narrow, 3 star hotel. We were thinking, never mind, just a 3 nights stay.

First good impression: the customer service when we checked in. No long waiting time. it was rather quick. There were 2 in men at the counter during that time, a local in charge (an italian) and a chinese manager (if im not wrong. Fluent in Italian). They were super lovely! They were so friendly! He helped us to carry out bags up and explained the required

I didnt bother to attach pictures here as it shows exactly what i got. I was skeptical initially, but since this is one of the "cheapest" near to places of interest, i just went ahead to book it. The room looks cosy! The air con was working good. The air cons i stayed at previous hotels in italy were super hot. But i guess this is their culture in italy - italian loves staying "hot".

Pro -
1. Super clean toilet. No moulds, not dirty corners. Im very particular about this.
2. Super nice bed. OMG, Their bed, once slept on it, i didnt really wanna wake up to walk about.
3. Super good location. Restaurants (japanese, chinese, italians...), drinking place (love the irish pub at the back of the hotel. Super friendly boss and best of all - Guinness) , places of interest are walking distant.
4. Super friendly service.

Cons -
1. If you are big size guy, it will be a bit difficult for u to maneuver around especially if you walk up the room. The lift can accept 3 pax with luggage - not so bad! lol

I let u guys decide on the price, if this is a pro or cons. To me, this is one of the "best" i can get, considering the distant to places of interest and the facilities available around this hotel.

Ciao! enjoy! im now holidaying at istanbul (30th sept to 8 oct).

Room Tip: If you are a smoker, get the room with balcony. :)
See more room tips
  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bobomys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 August 2013

what a lovely hotel boy were we surprised when we entered this hotel . first glimpse from outside was a bit off putting but??? it is at least 300 years old the beds bathrooms are just gorgeous.
it is only a small hotel from the stained glass roof in the bar area to the stained glass windows in the breakfast room . breakfast was buffet but there was ample . close to all shopping & the train station. restaurants all very close, by as well just opposite is a deli with lovely bread & small goods all the best of cold meats you could ask for . very close to walk to the Duomo & markets at the end of the street. we will be staying here again in the near future Throughly recommend this hotel

Room Tip: all rooms are quiet as it is in a walkway no cars drive past
See more room tips
  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aussie2389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel City

Property: Hotel City
Address: Via Sant'Antonino 18 | San Lorenzo District, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Airport Transportation
Hotel Style:
Ranked #51 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel City 3*
Number of rooms: 20
Reservation Options:
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