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“Five days of comfort in a perfect location”
Review of Hotel Pendini

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Hotel Pendini
Ranked #33 of 421 Hotels in Florence
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Five days of comfort in a perfect location”
Reviewed 22 April 2014

We were very lucky to have an inside room at the Hotel. We did not have a problem with noise apart from being near one of the security doors which inevitably banged a bit! The hotel staff are helpful and friendly helping us if needed. The beds are comfortable and the room perfect for our needs. The only sadness was that there were no tea making facilities - how very English!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Polly_B_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear guest,

thank you for ataying at the Pendini and for posting this very positive review.

we are happy you have enjoyed both the location and the services of our hotel
we have taken note of your advise on the tea/coffee making facilities and will evaluate the posssibility of adding this standard in our rooms.

warmest regards


Carlo Borghigiani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Pembroke Pines, Florida
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 April 2014

Hotel Pendini has the perfect location. The staff is nice; the common areas are lovely and the room was beautiful and spacious. If you are a smoker, you will find an outdoor designated smoking area without exiting the hotel. The only two things that were not to our expectation: no safe inside the room; the water temperature fluctuates from warm to very hot when taking a shower. Other than this, I recommend this hotel to anyone without hesitation.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K-C N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear guest,

thank you for staying at the Pendini and for posting this excellent review. We have taken duly note of your advise on hot water and have immediately informed our maintenance.
the hotel was recently refurbished . the renovation has involved the air condittioning system, bathrooms and the hotel perfectly complies now with fire and safety regulations. the last thing left to be done are fridges and safes which will be installed next month. sorry we have not completed with all features in time.
we hope we can welcome you to the Pendini again.

Carlo Borghigiani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 18 April 2014

The place is very clean and the location is excellent, very centric. But that's about it. It doesn't really feel like a hotel, but more like a hostal or pension at expensive prices. It doesn't have a proper lobby or a restaurant, only a breakfast room. Rooms are in floors combined with a mixed residence and office building. Zero luxury.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hjdiazesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear guest,

thank you for choosing the Pendini for your holiday in Florence. we are pleased you have appreciated the level of cleaniless of the rooms, its location and the decor.

the Pendini is located in the historical centre of a medieval city and unfortunately does not have all the spaces of the hotels located in the suburbs of Florence
the check-in area is located on the fourth floor together with our sitting room and breakfast room from which you can enjoy a beautiful view on the roofs of Florence. we believe that this is an added value and cannot consider a disadvantage for our customers. please note that the Pendini is a three stars hotel and for its category and price cannot be rated as a deluxe hotel. according to the opinion of many customers the Pendini offers an excellent value for the prices requested.

we are sorry we have not been able to meet your satisfaction.

warmest regards

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

I've stayed at Hotel Pendini on 3 separate occasions over the last 40 years. It is a lovely, high value accommodation in the heart of Florence. Everything is clean, the front desk people very accommodating, and the breakfasts more than sufficient. I will stay there again!

Room Tip: I have always stayed in rooms that overlook the street (I'm not sure if there is an alternative...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear Guest,

it is a real pleasure when I have to answer an excellent review to a guest who has chosen us for the third time! we hope you have enjoyed all the changes we have made after the last renovation which was completed just one month ago.

should you come to Florence again and would like to book the Pendini again pls let me know
because for your fouth time you certainly deserve a special treatment!

I look forward to welcoming you and make you acquaintance!


warmest regards

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holbrook, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2014

What a beautiful place to stay!
The rooms were clean and very attractive. The staff helpful and friendly. The buffet bkfst is fantastic. The location couldnt be better. I highly recommend Hotel Pendini

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fselig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear Guest,

thank you for posting this excellent review. we are happy you have enjoyed both the location and the services of our hotel.

we really hope we can welcome you to the Pendini again!


warmest regards

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 April 2014

Had a very good stay. We were a family of 4 and had a very large room overlooking the square. Everybody was pleased with it and there was also a very large bathroom. The room was very clean and comfortable. As noted in previous reviews the location was great and we could walk to the Duomo in less than 5 minutes. The double glazing kept the noise levels down, but most evenings there was live music from a restaurant on the square and this was quite loud at times. But we were so tired after a long day out walking the city that it did not bother anybody and we all had a very good nights sleep. The continental breakfast was very noce with plenty of bread, meat, cerials, toast, juice and coffe. The bread was always warm and fresh and the children ate plenty to keep them going for most of the day.
We flew to Pisa airport and caught the bus which took us direct to the central train statio. I had printed a map and directions from google maps before leaving and therefore found the hotel easily. It took us a maximum of 10 minutes to walk there. I would highly recomend this hotel to friends and family and was very good value. It is on a very large and nice square and the Savoy is directly opposite. There are a few restaurants on the square but these were very expensive and we found it much better to eat and drink along the side streets that were cheaper (in general we found Florence to be quite expensive)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 24 April 2014
dear Guest

thank you very much for posting such a positive comment on our hotel. we are pleased you ahve appreciated the freshly baked bread and croissants served still warm and we believe this is an added value to breakfast.


we hope we can welcome you to the Pendini again.

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pompeii, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 April 2014 via mobile

Great location & staff were friendly. Unfortunately however the room was overheated because the air conditioning was centrally controlled. When I complained they said 'open the window'!! This made it difficult to sleep. Also, the noise from the Piazza!! Wow!!! 2 nights with very little sleep.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank Balmersk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cborghigiani, Direttore at Hotel Pendini, responded to this review, 17 April 2014
dear guest,

we have read your comment and your dissatisfaction on the air conditioning of the room.
weather during last winter and spring has been a bit crazy. sudden warm days have alternated by cold periods and has obliged us to sudden changes in the air conditioning system. of course this cannot be the only reason and our maintenance should have paid more attention on the temperature of your room.

the air conditioning system is brand new and this misfunctioning is due to incorrect management.

we are really sorry if this has made your stay uncomfortable.

best regards

Carlo Borghigiani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Pendini

Property: Hotel Pendini
Address: Via Strozzi, 2, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#27 Family Hotel in Florence
#43 Business Hotel in Florence
#45 Romantic Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Pendini 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Pendini Hotel Florence

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