For a brand property, the Sheraton Firenze is a let-down. The only positive I could find for this hotel was the location. It's close to the Incisa outlet mall and the city which is probably what generates most of its guest base, because it sure isn't for the decor. The dated look and feel of the hotel struck me upon first arrival, it was like stepping back into eighties America and I just didn't like it. It's not elegant or modern in any way and just feels tired and dark. The rooms also reflect this feel and as such weren't welcoming or anything to look forward to. We didn't find the staff that friendly which was disappointing but they did fulfil our requests as required.
We definitely wouldn't stay again unless it was at a very cheap rate.
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- Also Known As:
- Sheraton Florence
- Sheraton Hotel Florence Italy
- Florence Sheraton