I stayed here this past December with Globus Tours. It is dark, run down and smells like stale cigarettes and fresh mildew. The breakfast room is filthy and the food was not fresh. Lines to get coffee out of coffee machines that dispensed like a leaky faucet almost made me late for my bus. Then, there is the room. Old, dark and dirty complete with BED BUGS! I dozed off in one of the uncomfortable beds and awoke to find 2 bed bugs crawling on me. I was horrified. Called the desk. They acted like this was no big deal. Sorry, but in my world, this is a very big deal. They sent someone up who didn't speak or understand a word of English who stood there and watched me trying to collect my things as fast as I could and trying to make sure that I wasn't taking any bed bugs with me. He moved me to another room. This experience ruined my entire time in Florence. This place is in no way a four star hotel even by European standards. It should be closed down by the heatlth department.
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- Also Known As:
- Sheraton Florence
- Sheraton Hotel Florence Italy
- Florence Sheraton