I rarely write bad comments and this is because I have never been so bemused and annoyed by the absolutely appalling resources of a Sheraton Hotel before! This is the second Sheraton we have stayed at on this trip and the difference is mind blowing! While some staff are accommodating we have no bedside clock, when we asked for an iron there is none in the building to be had, we could of course pay and large amount for a service €9 per shirt and we have been travelling ( and ironing for a month at other places! ) A corkscrew and 2 wine glasses threw them into a spin in the end we promised to have the corkscrew returned immediately, obviously there is only one of those in this expansive hotel! The shuttle holding 16 people is less than adequate if you want to get into town early in the morning... Like everyone else! First in best dressed! Seriously Sheraton you need to look at this hotel and improve your game, it does not uphold any quality in the brand name! Poor form!
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- Also Known As:
- Sheraton Florence
- Sheraton Hotel Florence Italy
- Florence Sheraton