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“Much better than reviews I read!” 4 of 5 bubbles
Review of Conference Florentia Hotel

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Conference Florentia Hotel
Ranked #364 of 421 Hotels in Florence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Much better than reviews I read!”
4 of 5 bubbles Reviewed 4 July 2014

I had booked this hotel using Sheraton points before it left the Sheraton chain, so I was a bit nervous about why it had left the chain. Reading reviews made me anticipate the worst, but I had a delightful stay. The room was comfortable, the shuttle service was convenient, and the front desk gave us all of the information we needed to make our 4 days in Florence a memorable visit.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eleanor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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491 reviews from our community

Traveller rating
    27
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    163
    118
    77
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Auckland Region, New Zealand
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 28 June 2014

We chose this hotel as we were driving through Italy so needed parking but also needed to avoid the parking restrictions in town so we knew there wouldn't be much around the area but we also knew there was a shuttle to town.

The location is not great, there is nothing within easy walking distance, plus the main road is pratically a motorway so you can't walk there, but there was a supermarket a short drive away. We did have a view over the countryside from our room which was nice.

The room was big and had a separate seating area and a desk, the bathroom was adequate. The bed was big and comfy. The decor is boring to say the least and the whole hotel could do with a facelift. The hotel is quiet despite the busy road outside.

The reception staff were a bit rude when we asked about local sites and shopping. There is a free shuttle morning and night but the times are not conducive to having a day in town, you need to wait until 6:30pm for a return shuttle. We tried to talk to the shuttle driver about other methods of getting back but he wasn't interested in helping, I am not sure if this was a language issue or not.

The hotel signs point you in the direction of restaurants (there was one), pool (closed as it was "broken" according to the staff) and shops (no shops).

Wifi was not free in the room but was in the lobby but it was hideously slow.

The only redeeming factor was the Restaurant Manager, he was great and looked after us superbly at our one dinner there.

If you have the choice I wouldn't pick this hotel to stay at.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank J_B055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Florence hotels

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 16 June 2014 via mobile

This hotel is not a Sheraton, they haven't been for a few months. The grounds are completely dilapidated including the pool. When you pull in you almost think it's abandoned. The inside isn't much better. The rooms are in OK condition. The hot breakfast was cold and disgusting. Would not recommend staying here unless you can confirm it has been completely remodeled and is under new management.

  • Stayed June 2014
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank the_real_stc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KOLKSTS
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 13 June 2014

I stayed here with my group in June 2014. 1st issue, ONLY TWIN ROOMS, or atleast dats wat the front office in charge told me. an entire 4 star hotel without DBL BED ROOMS? strange, unthinkable, well its true..... the htl is away from the town square, but dats the least of the worries. breakfast spread is too limited, the staff too rude.... check in was smooth, the night staff on duty was kind, but morning the htl 2 totally diff. thank d gods, had only 1nt 2 stay in dis htl. no inroom amenities, no free internet anywer in d entire htl. my advise dont stay in florence at all if u hv no other option but 2 stay in dis htl

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank SONASHREE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 of 5 bubbles Reviewed 13 June 2014 via mobile

This hotel should definitely not be a 4 star. (We suspect it is to jack up the city tax- 4 euros per person per night!) The receptionists were unfriendly at best and one of them lied about having a pool (he acted like it was a stupid question but when we got to our room we could see the pool fallen into disrepair from our window). The hotel also charged 12 euros per day for WiFi and the WiFi did not even work well. The management seemed abysmal and the maid would work very randomly- she was vacuuming around 8am one morning when we were hoping to sleep in. It is very far from the city center and does not have any attractions in the surrounding area. There is no sidewalk getting to the hotel so walking is a bit dangerous along the busy road. The only redeeming point was the shuttle. The driver was super nice and prompt and was our key to getting to and from Florence each day. The room itself was nice however it did not feel luxurious as you would expect of a 4 star hotel. Overall, very disappointing.

Helpful?
Thank Dana P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pittsburgh
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 June 2014 via mobile

We booked this hotel way ahead of time probably for the low price, and then read reviews when our stay got closer. We tried to make the best of it and saw TripAdvisor said there was a pool that we planned to hang around. We checked in and asked about it and the desk clerk acted like he didn't know what a pool was, too bad we could see it from our bedroom window, half filled with dirty water in a run down courtyard. We didn't appreciate being lied to and that does say a lot about this hotel and it's management. All the extra amenities are at 4 star prices but this hotel is far from it. It is sad to see that it used to be beautiful but has gone to waste. I wouldn't be surprised if it closed down completely soon as there may be only a dozen other occupied rooms in this giant hotel

Please dont stay here, spend some extra money and stay in downtown Florence

Stayed June 2014, travelled as a couple
Helpful?
Thank Lionel57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penrith, Australia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 30 May 2014

I rarely write bad comments and this is because I have never been so bemused and annoyed by the absolutely appalling resources of a Sheraton Hotel before! This is the second Sheraton we have stayed at on this trip and the difference is mind blowing! While some staff are accommodating we have no bedside clock, when we asked for an iron there is none in the building to be had, we could of course pay and large amount for a service €9 per shirt and we have been travelling ( and ironing for a month at other places! ) A corkscrew and 2 wine glasses threw them into a spin in the end we promised to have the corkscrew returned immediately, obviously there is only one of those in this expansive hotel! The shuttle holding 16 people is less than adequate if you want to get into town early in the morning... Like everyone else! First in best dressed! Seriously Sheraton you need to look at this hotel and improve your game, it does not uphold any quality in the brand name! Poor form!

Room Tip: Ask for a quiet one! Don't stay at all!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ICRC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conference Florentia Hotel

Property: Conference Florentia Hotel
Address: Via Giovanni Arcangeli 33, 50126, Florence, Italy (Formerly Sheraton Firenze Hotel)
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#118 Luxury Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:4 star — Conference Florentia Hotel 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sheraton Florence
Sheraton Hotel Florence Italy
Florence Sheraton

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