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“Worth a Visit”

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San Firenze Suites & Spa
Ranked #4 of 421 Hotels in Florence
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
1,593 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 822 helpful votes
“Worth a Visit”
Reviewed 8 March 2013

The receptionist telephoned us 1 hour before and when we arrived the staff took. They came out to the car took our keys parked the car carried the bags to the room, what a reception we werer swept off our feet. The rooms are spacious quiet beautiful and clean the staff are very generous and the location is perfect.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thefooddood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at San Firenze Suites & Spa, responded to this review, 11 March 2013
Dear Mr Dogsheep,
Thank you for posting a review about your stay at San Firenze Suites & Spa. It sounds like you had an amazing welcome from our receptionists. We are all committed to make you stay enjoyable.
The location is one of our best features, however we are particularly glad that you loved the space, quietness, cleanliness and beauty of our rooms.
Please let me know if your travel plans bring you back to Florence. Customer loyalty is important to us and we would love to have you stay with us again. If you contact us directly, we will make sure that you get the best price for your next stay.
Warm Regards,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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533 reviews from our community

Traveller rating
    457
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    6
    2
    0
See reviews for
137
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2013 via mobile

Nothing to add. With all my love to Italy, it is very easy to find not a good hotel in Italy. But San Firenze suites and spa os one of the best hotels I have been to in Italy! Location, staff, rooms, breakfast, service, everything! I put a "stay only there" for this hotel for my future trips to Florence!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at San Firenze Suites & Spa, responded to this review, 11 March 2013
Dear Mr Alex D,
Thank you for your lovely review. We are so pleased that you had a wonderful stay. We strive to provide the best possible service and comfort. It makes us happy to read that San Firenze Suites & Spa is one of the best places you’ve ever stayed in Italy and that you will choose to stay here again on your next trip to our beautiful town.
We appreciate all of the time you have taken to share your experience and we hope to welcome you back in the near future. Please contact us directly to make sure to get the best price for your next stay.
Warm Regards,
Fargion Micol - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chernihiv
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2013 via mobile

The hotel is really increadible! Everything, starting with the reception is ideal! The view from the window, the interior, the service! We had a kitchen in our room, which was disguised as a wardrobe:) The room was cosy, clean with a very comfortable bed. There is a spa centre in the hotel, but we didn't go there. Breakfasts are simple, but trully italian. A croissant with coffee and juice. The only thing that pissed us off a little was the elevator, it wss really-really slow:) There is free wi-fi in rooms, a little bit slow, but it works. They give you passwords for all your devices. Maybe, this hotel will seam too expensive for someone, but it's really worth every cent!

Helpful?
1 Thank OLomako
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
S F, Direttore generale at San Firenze Suites & Spa, responded to this review, 28 February 2013
Dear Mr OLomako,
Your review proves that to stay at San Firenze Suites & Spa is an experience on its own. A very comfortable bed, a hidden kitchen, a room with a view, the reception you mention … it all sounds so special and so inviting. What a pleasure to read that you had such an incredible stay that was worth every cent.
By the way, our Italian breakfast also includes: yogurt, chees, boiled eggs, ham and fresh seasonal fruits. When the weather is nice you can sit outside, linger and have breakfast enjoying the view of the magnificent monuments of Piazza San Firenze.
What else can we say, see to come back as soon as you can. We all look forward to your next stay.
Best Regards,
Fargion Micol - General Manager
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Rome, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2013

A simply wonderful experience. The hotel is very centrally located, almost alongside the Palazzo Vecchio but facing on a quieter side street. The hotel does not serve food, however they are located in the piazza just a few doors down from a wonderful bar that does breakfast, lunch, aperitivo, and so on. As an American, often the disappointments in european hotels are the bathrooms and the beds. Not so here--the beds are large and comfortable, and the bathrooms compare favorably to even luxury suites in the US. It was the first time after many months in Italy that I did not miss my shower at home.

The staff are incredibly friendly and helpful. And if you need something, they will definitely help you find it. Reception does close, though there's an emergency number to call at night. To get in and out after hours, you'll have a code to the front door. We never had any issues with this.

The WiFi has issues, however there were ethernet cables available and that fixed the problem for me. They do also have laptops to loan if your connection is impossible or you only have a tablet or something that cannot connect via ethernet. Some of our group were able to connect to the WiFi, but particularly those of us using Macs relied on the ethernet. The rooms all have Sky, which means lots of TV options if you're staying in at all (and Sky has an option to view programming in the original language, so I was able to watch The Walking Dead in English or Italian as I chose).

If you are looking for a nice night in, some of the rooms have little cabinet kitchens with fridges and stuff, there's a grocery just a few blocks away, and there's a shop on Via dei Neri that sells sandwiches, including possibly the best porchetta sandwich I've ever had, at exceedingly reasonable prices.

One tip--in my experience, cab drivers sometimes had a difficult time finding the hotel and didn't always know the piazza. We took to telling them it was on the corner of Via della Condotta, and generally resolved the issue.

Really you can't go wrong here. If you've stumbled onto this gem and they have availability, book it now.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore generale at San Firenze Suites & Spa, responded to this review, 28 January 2013
Dear Kate,

We thank you for spending your time in a nice review on our hotel. It is the most beautiful thing we might expect, it rewards all our efforts made every day!
Our purpose is to give always our best in order to let our “little gem” an oasis of peace and elegance, providing our guests the maximum comfort they may have, so they can live a special experience and they will always remember us with pleasure.

We hope to see you soon again in Florence and we thank you in advance if you would recommend San Firenze Suites & SPA to your friends or colleagues.
We recommend You to always visit our website to get special discounts and offers for your next holiday or call us directly, we always have an eye for the "loyal" customers ...!
Sincerely
General Manager - Micol Fargion
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sulphur, Louisiana
1 review
Reviewed 15 January 2013

We just got home from a week long stay in Florence with the great people at San Firenze Suits & Spa. The location was perfect and the staff members were always a pleasure. Our room, room 301, was a very lovely suite with everything a visitor could ask for. Breakfast was an added bonus and was always delicious. The wonderful staff was also kind enough to have a bottle of champagne and nice candies waiting for us upon our arrival. That was a nice treat after a long day of travel. Honestly, this hotel and it's kind staff made our honeymoon something that we will always cherish. Next time my wife and I are heading to Florence, San Firenze Suites & Spa will be the hotel we choose to stay in.

Room Tip: Room 301 had a great view of Piazza San Firenze and the Bargello Museum. Next to street, but was ve...
See more room tips
  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this review, 18 January 2013
Dears,
First , a smiley “Ciao” from our reception staff.
Thanks for all your kind words, thanks for coming to us and thanks for being so nice during Your stay!
It is our mission to make a customer happy and relaxed, especially for an occasion as special as the honeymoon and you were so lovely !
We all hope to welcome you back very soon , for your future stay in Florence visit our website to be informed on our best rates and offers and don't miss to contact us directly to get the best accomodation and ......of course a special treatment reserved to our special friendly guests!
Thank you for recommending our hotel
Cheers
Margherita Usai - Hotel Manager
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Karmiel, Israel
1 review
Reviewed 14 January 2013

We stayed here At January 2013 for three nights, and the hotel was great!, Very high level and qualitative, Also the location is central with only few moments walk from everything...The room was large, beautifull and well designed , the staff was very courteous and they helped us with any question or request. We loved it..!! We highly recommend this hotel and definitely will come here again...!!!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rotem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this review, 18 January 2013
Dear Guest,
Thank you for your post, It was a pleasure for the entire hotel staff reading your excellent review and knowing that you have spent a wonderful stay with us.You are right, the location is really great, San Firenze Suites offers guests the ideal accomodation for an exclusive experience of the city.
Of course we would be very honored to be your home during your next visit to Florence and
we invite you to visit our official website in order to be always informed on our best rates and offers for your future stay in Florence.
Thank you for recommending our hotel!
Margherita Usai - Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario Canada
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 December 2012

This hotel will never qualify for an "official" 4-stars rating because the reception is open only 9a-9p and there is no room service. However, the rooms and amenities are definitely deserving of that rating. North Americans are easily disappointed by European hotels located in historic centers. Not this one! It is a unique property in historic Florence that will exceeds the expectations of the pickiest North American tourist.

Brand new, luxurious renovation located 300ft (yes! 300ft!) from the Palazzo Vecchio and the Uffizi. Large room with king-size beds with a mattress that is just as comfortable as the one we have at home. Several of the rooms are equipped with a high-tech mini kitchen.

Elena provided very friendly and courteous service.

Not easy to find as it is only identified by a small plaque next to the door. Just look for the door to the left of the Brown Sugar restaurant.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank trufflelvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this review, 2 January 2013
Dear Guest,
Thank you for these wonderful comments, when our guests are so pleased we are more than happy and our efforts are highly rewarded !
I shared the review with the entire staff and particularly with Elena, she was very proud of it and thanks you for your nice words.
Of course we would be very honored to be your home during your next visit to Florence, don't miss to visit our website to be informed on our best rates and offers and feel free to call us directly to get the best accomodation!
Thank you for recommending our hotel
Warm regards
Margherita Usai - Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Firenze Suites & Spa

Property: San Firenze Suites & Spa
Address: Piazza San Firenze, 3/a, 50122, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 421 Hotels in Florence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — San Firenze Suites & Spa 4*
Number of rooms: 14
Official Description (provided by the hotel):
Located in an aristocratic residence dating to the 17th century, formerly home to the noble Florentine families Raffacani and Sacchetti and restored by the architect Marianna Gagliardi, the San Firenze Suites & SPA enjoys an enviable position in the splendid Piazza San Firenze next to the Piazza della Signoria and the Uffizi Gallery and across from the impressive Bargello museum. Thanks to its location in the heart of the city, all the main points of historical and cultural interest as well as the most important shopping streets, including Via Tornabuoni, with the shops of great Italian designers such as Prada, Gucci, Roberto Cavalli, Valentino, Ferragamo etc., Are within easy walking distance. Immersed in the atmosphere of historic Florence, San Firenze Suites & SPA was designed based on the boutique-hotel concept and offers the ideal place to experience the city in a unique and exclusive way. Fourteen suites provided with all modern comforts harmoniously combine Italian design style with the expertly recovered original architecture to offer spacious and elegant rooms in a perfect symbiosis of elegance, style and warm welcome for a truly unique and unforgettable holiday. You will discover the pleasure of not being just a customer in a grand hotel, but rather a "friend visiting Florence", with all of our staff ready to fulfil your particular requests. The state-of-the-art spa can be reserved for exclusive use and offers special moments of well-being and relaxation. All areas of the hotel are covered by Wi-Fi, offering free internet access to our guests. ... more   less 
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