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Reviews (698)
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Reviewed 17 August 2017

If you are a traveler that digs boutique hotels, then this is the place for you. If you are a traveler that has an affinity for larger chain hotels, this is still the place for you. Don't let the term "boutique" scare you because this little hotel is situated in the heart of Florence within walking distance of all the main attractions. The rooms are absolutely spotless with great views of the Duomo. Breakfast is great as well. The attentiveness of the staff and the true culture immersion will leave you begging to be staying longer.

Stayed: September 2016
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 24 August 2017

Dear J B,
Thank you for finding the time to write a review on this travel network, after coming back home from Your holiday at San Firenze Suites & SPA. We completely agree with your opinion: even if we are a small boutique hotel, we are ready to welcome all our future guests, even those who are accustomed to stay in big chain. In this way guests can enjoy a more direct and personal way of welcoming people. We hope that you will come back to Florence and you will stay again at San Firenze Suites & Spa.
For this reason, we would like to remind you that in case of a new reservation, you could use the special code “LOYAL” directly on our website, to guarantee all the special offers and rates that we reserve to our previous guests, their families and friends.
With our best regards,
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017

One of the best hotels I've ever stayed at. Location was central to all sights and restaurants. Staff was great and very attentive. I had a Junior Suite and it was spacious.
Breakfast was good with fresh squeezed OJ and eggs to order if desired.

  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Stephen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 24 August 2017

Dear Stephen D,
thank you for finding the time to write a review on this travel network, after coming back home from Your holiday at San Firenze Suites & SPA. We are glad to know that you enjoyed your stay with us. All our rooms are bigger than Italian standards and every room can match different needs for different travelers: from families to couple all our guests can feel at home with us. Breakfast has been organized following requests of guests arriving all over the world and we are always ready to satisfy special requests for it. We hope to welcome you again in the next future and we would like to remind you that in case of a new reservation, you could use the special code “LOYAL” directly on our website, to guarantee all the special offers and rates that we reserve to our previous guests, their families and friends.
With our best regards,
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

We spent 3 nights with the family at this hotel. Location is perfect and easy reach to all places. The staff at this hotel are all exceptionally great, they went out of their way to make sure we were comfortable. Rooms are spacious and all room amenities available. Comfortable bedding too. We recommend this place for someone looking for luxury and great staff. Thanks again to all the staff there.

Stayed: August 2017, travelled with family
Thank mmm1279
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 24 August 2017

Dear mmm1279,
thank you for finding the time to write a review on this travel network, after coming back home from Your holiday at San Firenze Suites & SPA.
It is really important for us that every guest enjoy his/her stay with us, therefore we always do our best to satisfy customers requests. Our staff is always ready to help guests before and during their stay. We will tell them beautiful words you addressed to the staff, they will be happy to know that their efforts have been repaid.
We are looking forward to welcome you again in the next future and we would like to remind you that in case of a new reservation, you could use the special code “LOYAL” directly on our website, to guarantee all the special offers and rates that we reserve to our previous guests, their families and friends.
With our best regards,
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2017

We stayed at the hotel twice during our visit to Florence on this trip (first and last day, in between we were staying in the country side). If you are looking for great value, excellent service, and really nice accommodations in the heart of the Florence, we highly recommend this hotel! We love it for:
1) Excellent location: short walking distance to Ponte Vecchio, Piazza della Signoria, and Piazza del Duomo.
2) Excellent service: from the time we checked in to the time we leave, everyone at the front desk was super helpful and made sure we feel comfortable and have what we need. They also had great recommendations for the best local restaurants and Gelaterias in Florence.
3) Rooms are updated and very tastefully decorated.
4) Good breakfast.
5) Great value when booked early!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tanwscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 24 August 2017

Dear tanwscat,
thank you for finding the time to share with the readers of TripAdvisor, Your travel experience at San Firenze Suites & SPA, at Your return home after Your holiday in Florence. We are more than glad to know that you enjoyed your stay with us, appreciating all what the hotel offers: from its convenient location to the layout of our rooms. Our “motto” is to feel at home far from home”, that’s why all our staff member is well prepared to satisfy all our guests needs.
We are looking forward to welcoming You again in our little boutique hotel, so remember to use the special code “LOYAL” in our official website, to find our best offer that we reserve to all our prior guests their families and friends.
With our fondest regards,
Gabriele Vaccaro - Manager

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Reviewed 5 August 2017

Excellent hotel in a central location in Florence, with lovely rooms that are modern and well designed, great staff and some nice touches (e.g. free soft drinks in the mini-bar). Very highly recommended.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 21 August 2017

Dear FerndownTraveller,

thank You for having found the time to write on TripAdvisor this review on our little boutique hotel.
We appreciated so much Your review and we thank You for recommending highly our San Firenze Suies & SPA, thank You again.
You have booked directly on our website, so You have had some benefits, that are reserved only for those that book directly with us, such as early check-in/late check-out on availability, free minibar, except alcohol, 10% discount on our private SPA, and much more.
We are looking forward to welcoming You again in our property, so remember to use directly on our website, the special code “loyal” to find much more deals, reserved to our prior guests.
With our best regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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