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All reviews an executive suite perfect location small kitchenette boutique hotel jacuzzi tub palazzo vecchio a wonderful stay definitely stay here again living room highly recommend this hotel included breakfast mini bar the hotel staff walking distance major attractions beautiful room happy hour
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Reviewed 25 September 2017

We spent 3 wonderful nights at this wonderful hotel and can't wait to go back.
The staff were all amazing and helpful. The room we had was a beautiful elegant suite that was well appointed. The bathroom was marble and had a tub and shower. The hotel is in a great location very close to the Duomo and Piazza de la Signoria. The breakfast was very nice and late in the afternoon they offer wine. We have been in Florence many times and this was the best place we ever stayed in.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank travelbug31350
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 5 October 2017

Dear travelbug31350,
thank You for having found the time to write Your review on tripAdvisor at Your return home after Your stay at San Firenze Suites & SPA.
We are very proud to know that You have been in Florence may times and that our little gem hotel it was the best place You ever stayed in, thank You again from all our staff members. We have pleasure to pamper our guests, starting from the moment of the reservation, with our professional concierge services, to the morning buffet breakfast to the complementary aperitif that every day starting from 06.00 p.m. we offer to all our guests to give them the special Italian touch with a glass of prosecco or wine.
We are looking to welcoming You again in our San Firenze Suites & SPA, so we remember You to use directly by email or on our website the special code “loyal” to be sure to have the very special treatment, reserved to our prior guests, their families and friends.
With our fondest regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017 via mobile

Perfectly located. 5 minutes from Duomo, all museums, plazas, and Santa Croce.
The staff is beyond magnificent. Each member nicer than the next. They went out of their way to accommodate unusual needs, the Jewish Sabbath and everything in between. We can't wait to go back!
The rooms are spacious, elegant and well appointed. Great bathroom and breakfast. You can pay alot more in Florence but you just can't do better than this wonderful hotel.

Date of stay: September 2017
Trip type: Travelled as a couple
2  Thank sandyalter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 5 October 2017

Dear sandyalter,
Thank You very much indeed for having found the time to share with the readers of TripAdvisor Your travel experience in our little gem hotel. We are very grateful to have helped You during the Jewish Sabbath, for us is a pleasure to satisfy all our guests needs, and nothing is above and beyond the duties of all our staff members. Our location in the city center of Florence, an Unesco heritage, is perfect for all those that are looking for perfect holiday pampered with all our attentions.
We are looking forward to welcoming You again in our San Firenze Suites & SPA, so remember to use directly on our website, the special code “loyal” to be sure to have the great deals reserved to our prior guests, their families and friends.
With our fondest regards.
Gabriele Vaccaro - Manager

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Reviewed 24 September 2017

I can't say enough about the staff at the San Firenze Suites. They were literally at your beck and call 24/7. A perfect example is our last morning, there was a strike of Taxi drivers and we needed to make a train in 45 minutes while it was raining outside.

Not only did the front desk staff call about 100 taxis, but as it got closer one of the women (I think "liviana" - short hair, SO NICE) actually took 1 of our bags and led us via foot all the way to the train, in the rain no less!

A) it was a good value financially
B) the staff was UNBELIEVABLE

such a great place

Room tip: ask for a more recently renovated room
Date of stay: September 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank L6594YXdans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2017

We stayed in a Comfort suite with views of the Duomo. The staff were attentive, responsive and the surroundings were impeccably clean and tastefully appointed. The kitchen was beautifully stocked right down to the Nespresso machine! I will stay here again when returning to Florence. This hotel made our trip all the more magnificent. Don't pass it up if you can get in!

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 684raeannk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 3 October 2017

Dear Rae Ann K,
thank You for having found the time to share with the readers of this travel network, Your travel experience at San Firenze Suites & SPA. You chose a Charming Suite for Your stay with us, that is one of the highest category of our room, particularly indicated for all those that are looking for a romantic stay pampered with all our attentions.
We have reported to our staff members the positive mention about them, thank You again.
We are looking forward to welcoming You again in our little boutique hotel, so remember to use directly on our website, the special code “loyal” to be sure to have the very special deals that we reserve to our prior guests, their families and friends.
With our fondest regards.
Gabriele Vaccaro - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

We stayed for 3 nights in this wonderful hotel. From the minute we arrived in a taxi the staff were attentive and always pleased to assist with reservations and restaurant recommendations (which were always fantastic). This is hotel that offers personal service and care about their customers.

The location of the hotel is excellent and you are walking distance to all areas of Florence. Our room was also well appointed, very spacious and very quiet.

I would definitely recommend this hotel when you are visiting Florence.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank JulieT166
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S F, Direttore at San Firenze Suites & Spa, responded to this reviewResponded 3 October 2017

Dear Julie T,
Thank You for having found the time to share with the readers of this travel network, Your travel experience at San Firenze Suites & SPA.
We have really appreciated all the words of Your review about us, our property , our staff and our services, thank You again.
Here at San Firenze Suites & SPA, our “motto” is to feel at home far from home, that’s why all our staff member are well prepared to satisfy all our guest needs.
We are looking forward to welcoming You again in our little gem hotel, so remember to use directly on our website, the special code the receptionist gave You at the time of Your departure to be sure to have the very special deal that we reserver to our prior guests, their families and friends.
With our best regards.
Gabriele Vaccaro - Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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