Location - fantastic. Opposite the main railway station, above the bus depot, 10 mins away from Duomo and just a bit further for a whole range of sites. Very handy.
Reception - really lovely and helpful.
Wifi is totally unreliable. Can't get access in rooms and in the common areas, you will lose connection very regularly. We had to use our 3G instead.
Breakfast - pretty average
Hotel is used by many tourist groups - there are heaps of people around all the time - so if you need to ask reception a question, you may need to queue a while. And there are 2 tiny lifts that service the entire 5 level massive hotel. Be prepared to take the stairs.
Rooms are comfortable and clean. Showers have inconsistent pressure and temperature - changing from cold to hot during the shower.
Turnover service. Beware. We asked for our room not to be disturbed. We got back and housekeeping had been in the room.
And what is with the smell!!!??! There is this disgusting smell (sewerage?) that is in the hallways. It's disgusting and makes you want to vomit.
- Official Description (provided by the hotel):
- Created by us, dedicated to you!!!!This hotel was established to be one of our most exclusive locations.Its peculiarity is to successfully match our customers’ need of family warmth and luxurious comfort. We will be able to surprise you with our especially tailored services made for dynamic and particularly demanding customers by welcoming you in our warm and comfortable location. Here nothing is done by chance: rooms and services are studied in the least details to create the perfect scenario for your holidays.And you will fill this picture with your presence in: Our elegantly furnished rooms are made to provide emotions without invading your space. In fact guests and accommodation must be for us on the same wavelength. Our bright and refined rooms are in first place to make your staying an unforgettable experience.The Hall - Our refined and fashionable hall is the symbol of a modern customer-centred hotel project, especially designed for the people living in it. ... more less
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- Also Known As:
- Ambasciatori Hotel Florence