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“Florence”

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Novotel Firenze Nord Aeroporto
Ranked #259 of 421 Hotels in Florence
Johannesburg, South Africa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Florence”
Reviewed 12 January 2012

Great Hotel, would definately recommend. Rooms are great and restaurant excellent. Just a bit far to the old town, but if you have transport this is a great place to stay

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aereoporto.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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Sofia, Bulgaria
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 December 2011

Our idea to choose Novotel Firenze was as follows - arrive by car in the hotel on the outskirts of the city, avoiding the traffic in the center, leave your car at the free parking at the hotel, in both directions use the hotel's shuttle bus to the tourist center of town and ... enjoying our stay in Florence.
This expectations are justified, and to this must be added the hotel's excellent service and rich breakfast, which enjoyed. Cons are few and negligible - the furnishing of the hotel conform exactly to the category and it is located in a remote area that does not offer anything interesting except commercial warehouses and showrooms, etc.
But if your goal is to explore Firenze, not engage in excessive costs hotel, but decent quality and convenience - in this case the Novotel Firenze is a good choice for a short stay during you travel in Italy, so I recomenf it.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Daskalov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aereoporto.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 November 2011

Generally speaking the hotel is ok if you consider it for a business trip. I would not suggest if for any pleasure or turistic trip. It is too far away from the city center and the environment around is not really the ideal for relaxing.
The structure and the service is typical Novotel, so it's fair enough. What I find really annoying is the ventilation system that cannot be switched off. The bathroom is also a bit poor.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank demetrioMilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aereoporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 November 2011

Stardard Novotel hotel... Nothing to shout about, anyway we were only there for a transit from Swiss to Paris...

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSKF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aereoporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
Reviewed 26 November 2011

We had a very pleasant stay in Florence. Most things met or exceeded expectations. The bed was comfortable, the restaurant food was delicious and the location close to the highways was perfect. The hotel offered a free shuttle to town which was comfortable and punctual. The front desk staff were very friendly and helpful, with excellent suggestions for dining out. Free internet completed a very pleasant stay.
The only concern was cleanliness. The room carpet was in need of cleaning, and the glasses in the dining area were often not clean.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KT19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aereoporto.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 17 November 2011

very good hotel ,with large rooms, big flat screen tv and tea and coffee facilities in room, which isa rarity in italiy. good locaton for buisness, but a bit far from city center although a shuttle bus is provided.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aereoporto.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 October 2011

The hotel location is close to the airport and not much else, the city is a 25 minute drive. The free hotel shuttle bus to the city is putting you life in a mad Italian wantabe rally driver. The hotel rooms are grubby very old, the towels were grey with black markes on them. The kettle did nt work, we asked for it to be hanged and were given another broken one, the AC was so loud and uncontrolable we had to turn it off. Do not eat in the resturant unless you want food posioning, we were served under cooked chicken and pork with the blood still flowing in the centre of the meat. The service level out of ten was a two. The staff are rude, have no authority to make decissions and think it is ok to keep you waiting while they have a twenty minute personal conversation.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank freelancer2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fom1798, Responsabile reception at Novotel Firenze Nord Aeroporto, responded to this review, 2 weeks ago
Dear Guest,
Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aereoporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We took note of your remarks and we'll do our best to better communicate our informationand take the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Mauro Fiore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Firenze Nord Aeroporto

Property: Novotel Firenze Nord Aeroporto
Address: Via Tevere 23 | Zi Osmannoro, 50019, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#112 Luxury Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Firenze Nord Aeroporto 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Novotel Firenze Nord Aeroporto is a comfortable 180-room 4-star hotel ideally located near the airport and A1 highway, giving easy access to Florence city center and the train station. 9 meeting rooms and free WIFI available. Shuttle to airport and city center runs at fixed times, subject to booking and availability. Perfect for business or leisure, the hotel offers rooms for 2 adults and 2 children, restaurant, bar, open air swimming pool and indoor car park. ... more   less 
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Also Known As:
Novotel Firenze Nord Aeroporto Hotel Florence
Novotel Hotel Florence
Novotel Florence
Sesto Fiorentino Novotel

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