We stayed as a group at this hotel, mainly because of the price and because it was so close to the airport. The hotel was fine, rooms average. We had to get help logging on to our computers, the passwords didn't work. Fortunately we had a woman who manages a hotel with us and she instructed the staff how to bypass something technical, and then we were able to log in. The hotel also provides 30 minutes of free wifi on their computer.
The main reason I'm writing is the complete inadequacy of the cafe staff. Not only did it take forever to take my order....I actually had to get up and ask someone to take it after nearly a half hour of sitting there...when it came it was the wrong thing. I had pointed to it in their menu so as not to be misinterpreted. There was a slight apology and another long wait. Can't even remember if the potato soup for 11 Euros was good. Add a dish of crudite and water and 22 Euros left my wallet. No tip. I am normally not a negative reviewer, but this was unusual.
- Official Description (provided by the hotel):
- The Novotel Firenze Nord Aeroporto is a comfortable 180-room 4-star hotel ideally located near the airport and A1 highway, giving easy access to Florence city center and the train station. 9 meeting rooms and free WIFI available. Shuttle to airport and city center runs at fixed times, subject to booking and availability. Perfect for business or leisure, the hotel offers rooms for 2 adults and 2 children, restaurant, bar, open air swimming pool and indoor car park. ... more less
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- Also Known As:
- Novotel Firenze Nord Aeroporto Hotel Florence
- Novotel Hotel Florence
- Novotel Florence
- Sesto Fiorentino Novotel