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Novotel Firenze Nord Aeroporto
Ranked #264 of 411 Hotels in Florence
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1,470 reviews from our community

Traveller rating
    163
    583
    463
    173
    88
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Fort Lauderdale, Florida
Level 6 Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 28 February 2014

Novotel Airport is a central location, easy to get to, nice lobby and bar,. Rooms are getting old and need a fresh new look. Staff is professional and helpfull, with some interior upgrades this place could be very nice.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review, 13 March 2014
Dear Guest

Thank you for taking the time to let us know about your experience by writing your review.

We regret that some our standards fell short of your expectations and we ask you to accept our most sincere apologies.

We have taken note about your comments and we want to assure you that proper actions will be taken into consideration for future improvement.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Marco Ministeri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 6 Contributor
337 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
Reviewed 25 February 2014

This hotel fits whatever our expectations of cleanliness, good service, comfortable beds, nice sized bathroom, good breakfast. As long as we had good quality sleep for the night (good mattress, good pillows, heater functioning well), bathroom clean & toiletries adequately furnished, and a good hearty sumptious breakfast on the next day, we are satisfied to our brim. Kudos to the staff and upkeeping team.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DanielOon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review, 27 February 2014
Dear Guest,

Thank you for your review informing us about your experience following your stay at our hotel.

My team and I are grateful for your words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back to our Novotel Firenze.

Marco Ministeri
General Manager
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Kuala Lumpur, Malaysia
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 February 2014

The mattress is the time needs to change. I never sleep on the soft mattress like here. They put two single bed joined treat as double bed. Very busy location, can't really sleep
well. Hopefully they can change the mattress soon.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sengbee_1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review, 20 February 2014
Dear Guest,

I am in receipt of your kind review and I do thank you for the time we have dedicated to us expressing your comments about your recent stay at the Novotel Firenze.

I have taken note of your observations and I do apologise that our services and product have been under your expectations.

Be assured that your comments will be taken into consideration in order to improve the level of our services.

I do hope to have the chance to welcoming you again to our Novotel Firenze.

In the meantime my team and I wish you a pleasant New Year.

Marco Ministeri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Firenze Nord Aeroporto

Property: Novotel Firenze Nord Aeroporto
Address: Via Tevere 23 | Zi Osmannoro, 50019, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#114 Luxury Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Firenze Nord Aeroporto 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Novotel Firenze Nord Aeroporto is a comfortable 180-room 4-star hotel ideally located near the airport and A1 highway, giving easy access to Florence city center and the train station. 9 meeting rooms and free WIFI available. Shuttle to airport and city center runs at fixed times, subject to booking and availability. Perfect for business or leisure, the hotel offers rooms for 2 adults and 2 children, restaurant, bar, open air swimming pool and indoor car park. ... more   less 
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Also Known As:
Novotel Firenze Nord Aeroporto Hotel Florence
Novotel Hotel Florence
Novotel Florence
Sesto Fiorentino Novotel

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