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“Excellent”

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Novotel Firenze Nord Aeroporto
Ranked #249 of 410 Hotels in Florence
Reviewed 28 April 2014

The localization was excellent, near to Firenze downtown, with good restaurant and the hotel team is very good. Shuttle service free, good parking. I recommend the Novotel Firenze, very good stay for me and my family.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank LuizGondim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 29 April 2014

Dear Guest,

Thank you for your review informing us about your experience following your stay at our hotel.

My team and I are grateful for your words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back to our Novotel Firenze.

Marco Ministeri
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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197 - 203 of 1,575 reviews

Reviewed 18 April 2014

I went here on a trafalagar tour with two family members. Room was a decent size. However, we noticed leftover things from previous tenants. There was a musty smell from the carpet or sheets as if they haven't been changed. One of the beds didn't have sheets and another didn't have a blanket over it. Bathroom was not very well lit and seemed a bit dirty.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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1  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 23 April 2014

Dear Guest

Thank you for taking the time to let us know about your experience by writing your review.

We regret that some our standards fell short of your expectations and we ask you to accept our most sincere apologies.

We have taken note about your comments and we want to assure you that proper actions will be taken into consideration for future improvement.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Marco Ministeri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Small, clean, and close to airport. I would stay here again, but only because it is close to the airport.

The cafe is okay. Overpriced and limited menu is the best way to describe it.

You won't get a Tuscan feel from this hotel, but if you are in Florence for business and want to get home, this may be the place to stay.

  • Stayed: April 2014, travelled with family
    • Value
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1  Thank BBSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 23 April 2014

Dear Guest

Thank you for taking the time to let us know about your experience by writing your review.

We have taken note about your comments and we want to assure you that proper actions will be taken into consideration for future improvement.

My team and I are also grateful for your words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Marco Ministeri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Brindisi-Italy
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 8 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Sofiah123
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 28 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 February 2014

Novotel Airport is a central location, easy to get to, nice lobby and bar,. Rooms are getting old and need a fresh new look. Staff is professional and helpfull, with some interior upgrades this place could be very nice.

  • Stayed: February 2014, travelled on business
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2  Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 13 March 2014

Dear Guest

Thank you for taking the time to let us know about your experience by writing your review.

We regret that some our standards fell short of your expectations and we ask you to accept our most sincere apologies.

We have taken note about your comments and we want to assure you that proper actions will be taken into consideration for future improvement.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,

Marco Ministeri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

This hotel fits whatever our expectations of cleanliness, good service, comfortable beds, nice sized bathroom, good breakfast. As long as we had good quality sleep for the night (good mattress, good pillows, heater functioning well), bathroom clean & toiletries adequately furnished, and a good hearty sumptious breakfast on the next day, we are satisfied to our brim. Kudos to the staff and upkeeping team.

  • Stayed: December 2013, travelled with family
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2  Thank DanielOon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this reviewResponded 27 February 2014

Dear Guest,

Thank you for your review informing us about your experience following your stay at our hotel.

My team and I are grateful for your words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.

We look forward to welcoming you back to our Novotel Firenze.

Marco Ministeri
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Firenze Nord Aeroporto

Address: Via Tevere 23 | Zi Osmannoro, 50019, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#112 Luxury Hotel in Florence
Price Range: £43 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Firenze Nord Aeroporto 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Novotel Firenze Nord Aeroporto is a comfortable 180-room 4-star hotel ideally located near the airport and A1 highway, giving easy access to Florence city center and the train station. 9 meeting rooms and free WIFI available. Shuttle to airport and city center runs at fixed times, subject to booking and availability. Perfect for business or leisure, the hotel offers rooms for 2 adults and 2 children, restaurant, bar, open air swimming pool and indoor car park. ... more   less 
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Also Known As:
Novotel Firenze Nord Aeroporto Hotel Florence
Novotel Hotel Florence
Novotel Florence
Sesto Fiorentino Novotel

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