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“Excellent hotel” 4 of 5 bubbles
Review of Plaza Lucchesi Hotel

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Plaza Lucchesi Hotel
Ranked #54 of 421 Hotels in Florence
Certificate of Excellence
North London, UK
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent hotel”
4 of 5 bubbles Reviewed 17 April 2014

My brothers,sister and I took our mum to Florence for her birthday, I tried to get an upgrade for the special occasion but could not without paying an extra 100 euros a night which was a bit expensive for a view of the river, especially since our rooms were okay without a view of the river (two triple rooms). However, the hotel more than made up for it on the first night when we came into our room from sightseeing and saw that they had provided us with complimentary sparkling wine and nibbles. It was a lovely surprise and a nice touch for our mum.

The rooms were spacious, beds were comfortable and we all slept well. The bathroom was clean and spacious with complimentary toiletries. The grand staircase you walk down when going out or to breakfast makes you feel like you are in the Italian equivalent of "Downton Abbey"

The buffet breakfast was lovely, a lot of choice from fresh fruits, croissants, pastries and full English breakfast without baked beans though!

Reception very helpful, helped us plan our sightseeing tour patiently and recommended a very nice restaurant.

Only niggle, is that you have to pay for ironing, as you cannot iron yourself!

The hotel is alongside the River Arno and is about a 10 minute walk from the centre of Florence which is nice when you go back to your quiet hotel away from the hustle and bustle of Florence.

Loved Florence and it was a pleasure coming back to the hotel after a long day out, would definitely come back again to Florence and the hotel.

Room Tip: If you can get a river view then would be nice
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wembley31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review, 26 April 2014
Dear Guest of Tripadvisor ,

Thank you for your kind comments about the stay with your family at our Hotel Plaza Lucchesi .

Upon arrival the hotel had few availability of rooms in particular there were only suite with river view for which there is a difference in price as you mentioned .

As soon as we Knew about your mother's birthday it was a pleasure for us to provide a nice gift.

We are very happy that it was really appreciated.

Our staff is glad to have given all the information you required to well plane your stay in Florence.

We are very proud about the description of the variety and freshness of the products offered at breakfast time.

For what concerns ironing unfortunately it is not allowed for safety reasons the use of iron in the room that is why the hotel offers its guests an external laundry service.

Renewing our thanks ,we hope to welcome you in our hotel for the next occasion.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,413 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (322)
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English first
Oneida, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

Although we were only able to spend one night at the Plaza Lucchesi, it was a completely enjoyable experience. The front desk staff were very personable and extremely professional. We had booked online prior to our visit and were surprised by having our accomodations upgraded upon arrival. Our rooms had a spectacular view of the Arno River and Piazza Michelangelo...magical at night! Our breakfast was delicious. I would highly recommend this hotel to anyone who appreciates Old World charm with all the modern amenities.

Room Tip: Ask for a room facing the river?
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PVL2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review, 30 April 2014
Dear Guest,
we are pleased to know that even if only for one night your stay here with us was so pleasant.

Hoping to give you back our warm welcome at the Plaza Hotel Lucchesi.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 13 April 2014 via mobile

I stayed here with my Wife and 8 year old Son for 4 nights this month. The staff was excellent and very helpful. My Son was sick the day we arrived, and they let us check in 4 hours early without extra cost. The breakfast buffet was very good, and had a good selection. The hotel is situated along the Arno River, and has great access to the sights of Florence. The rooms were very nice and clean. The cost was fair, and was worth it. We would stay here again.

Stayed April 2014, travelled with family
Helpful?
Thank thenorthcascades1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidstone, England, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 April 2014

The Plaza Lucchesi is right on the front of the Arno - the view is wonderful. The rooms are very comfortable, the breakfast to die for and the staff very professional. Evening meal there is a little expensive but delicious and the restaurant itself very well run. This is the hotel that I would like to live in, were I rich enough to be a lady of leisure for the rest of my life.

Room Tip: I've stayed in both "ordinary" and "superior" rooms and both are excellent...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Pleasant, South Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

This is a lovely hotel located right on the Arno river, not far from the ponte vecchio and Santa Croce. We were happy to stay in a bit quieter area away from the city center and duomo. The hotel staff was the friendliest and most professional we encountered during our entire 10 day stay in Italy. Our room was spacious (by European standards), the king sized bed comfy, the bathroom spotless and there was a quaint window that opened to sunset views of the Arno river. Breakfast was great with fresh fruit, yogurt, pastries, eggs, sausage, potatoes--lots of choices in a lovely dining room! They also have a laundry service which we appreciated and used to get us through the last leg of our trip. Unfortunately , I forgot our passports in the hotel safe upon our departure. I called the front desk in a panic from our train to Naples and micheal was extremely professional, responsive and helpful. He was a life saver in working with me to open the safe, fax copies to our new hotel, and mailing them overnight to us. I was extremely impressed with the level of customer service they provided. I can not thank him enough! If I am ever lucky enough to visit Florence again, I will certainly stay here again ( and not forget my passports next time ;) we have already told friends that are traveling to Florence this summer that they must stay at the lucchesi!

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

The location is great, right next to the Arno River. We could see Santa Croce and the top of the Duomo from our room. The complimentary breakfast was very good, with eggs, sausage, bacon, potatoes, mushrooms, tomatoes, bread, and other tasty items. The room was nice too, though it did smell slightly of smoke the first night, but we didn't notice it the second night, and I don't think we asked for a non-smoking room.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke on trent
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 April 2014 via mobile

Fantastic hotel friendly staff, lovely Resturant and super room with a balcony over looking the river. Bed very comfortable and room had recently been redecorated. Breakfast was fantastic as was the service by the Resturant staff. All staff were extremely helpful. Would definitely stay here again. thank you for a lovely weekend.

Stayed April 2014, travelled with family
Helpful?
Thank Sara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Plaza Lucchesi Hotel

Property: Plaza Lucchesi Hotel
Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#35 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi

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