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“Brill location”

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Grand Hotel Minerva
Ranked #53 of 421 Hotels in Florence
Certificate of Excellence
Warwickshire
Level Contributor
169 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Brill location”
Reviewed 21 February 2014

First visit to Florence great hotel location. Easy to walk everywhere.
We were in a room at the back on floor 2 not a great view but v quiet. Room fine good sized, v clean, jacuzzi didn't work, shower a bit basic. Public areas plenty of space. Breakfast good. Thought about having an evening meal but restaurant didn't look v inspired. View from the roof looked great and pool when it's open I can imagine would be v special. Would certainly stay there again.

  • Stayed February 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank WarwickshireMog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Sur, Oman
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2014 via mobile

I was there for business trip for four nights. the hotel location was great right behainde st.maria. this hotel is 4 star hotel. the rooms are small. with very old furinature. The wi fi availabe and free. The staff were realy nice and hellfull. breakfast was just ok. There is No GYM on this hotel.there is safe box on the room. the toilet has only bath tube.

Stayed February 2014, travelled on business
Helpful?
1 Thank Abu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review, 20 February 2014
Dear Guest,
let me first of all thank you for having stayed with us. I am sorry to understand that our premises did not fully match with your expectations. Let me add a couple of words to the benefit of our common readers.
We actually do not have a Gym, but our customers can enjoy a preferential entrance fee to a very nice gym which is a few steps from our door. Regarding the size of the room, it really depends what kind of rooms you have booked. Our rooms vary from the single room (14 sq. m. – about 140 sq. feet) to the Duplex Family Suite (75 sq. m – about 750 sq. feet).
I would finally thank you for having pointed out the helpfulness of our staff and hope you will give us a second chance if you will be back to Florence in the future.

With my kindest regards,

Filippo Burroni – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 February 2014

Such a great hotel! The staff were amazing, so professional and helpful, and extremely accommodating! Breakfast was amazing! Loads of choice, great coffee, and the staff are so quick to get you a table and serve you a drink! (The lady with the red hair was particularly lovely)

You also get an amazing view, in a really good location! Rooms are really clean. Should be 5*

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Italy
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 February 2014

Location - Santa Maria Novella plazza is great because walking distance from Florence historic area, closeby restaurants and train station (can walk there with suitcase).
Hotel has a great lobby with fantastic atmosphere.
Breakfast was great (and included), restaurant seemed great but overpriced ($30+ per main dish), we did not eat there.
The room was perfect with classy but simple decoration. Staff is perfect and helpful.
Only negative, which is why I did not rate 5, was internet connectivity being relativelly slow and some types of connection would not work: regular WEB was OK, but no VPN from laptop and no email working, neither from my wife IPAD and my IPHONE (same were working from 2 different hotels the entire week before - it had to come from them, despite their claim it was our devices at the front desk). Oh well, no biggy, we were not in Florence for internet access.
Overall a great stay that I would recommend.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Fcaron111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review, 20 February 2014
Dear Guest,
thank you for having chosen our property and for your kind review. I am really happy that you enjoyed your stay here.
I would like to apologize for poor Internet connection. I am glad to inform our mutual readers, that we have just finished improving our wi-fi net which is now stronger and reaches with the necessary strength all parts of the hotel, including a couple of rooms located at the far end of the corridor where the signal was actually not optimal. I would also like to say that I have an Ipad myself and it regularly works inside the hotel: I actually use it every day, so I assume it must have been some option on your devices that was not compliant with our system and I am sorry that our staff were not able to solve that.
Regarding our restaurant, I am sorry that you did not try it. Actually our main courses start from 22€ and cost max 30€, which is quite normal for a good restaurant downtown. Our guests also enjoy a 10% reduction if booking their table in advance.
I truly hope you will come back to Florence in the future and that you will chose to stay with us again.

With my best regards,

Filippo Burroni – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
張家港市, 中國
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 January 2014 via mobile

Excellent location and service. Delighted to be given a delicious free dinner. The room in kind of old like others in Florence.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank bishonensam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 27 January 2014

The hotel is located in a very quiet and cosy square. It is very comfortable position close to main railway station, just 5 minutes walking distance.
The level is good, nothing stellar but just a good service.
If you need hotel centrally located and in a silent area, this is a good choice.

Room Tip: Choose the room with the square view (church view)
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hornelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Netherlands
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 26 January 2014

This was my first time in Florence and only for one night since we were traveling around Italy.
We chose this Hotel base on Tripadvisor reviews and for its location.

The Hotel is located just across the church Santa Maria Novella and five minutes from the main train station. The Duomo and the museums are also within walking distance.

We reserved an apartment for the 4 of us and it was a great decision. It was a very comfortable room, divided in two levels, each one of them with their own bedroom, bathroom, mini bar, flat TV, and coffee and tea facilities. We had a lovely view to the Piazza.

The people at the reception were extremely helpful on recommending places to eat local dishes and making the reservations.

Breakfast was plenty, with nice food and a wide selection of pastries and juices. Internet is also offered free of charge and through the Hotel.

Unfortunately, we couldn't enjoy the nice terrace since it was winter but we are considering to visit again in spring or summer.

Room Tip: The apartment, also advertised as quadruple room, is an excellent option for families
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  • Stayed January 2014, travelled with family
    • Value
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Helpful?
1 Thank Vaquitalekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Minerva

Property: Grand Hotel Minerva
Address: Piazza Santa Maria Novella 16, 50123, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotel in Florence
#39 Family Hotel in Florence
#47 Business Hotel in Florence
#61 Romantic Hotel in Florence
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 100
Official Description (provided by the hotel):
Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more   less 
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Also Known As:
Grand Hotel Florence

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