Terrible hotel - DO NOT STAY HERE. Our room contained newly varnished furniture, which we were forced to sleep in. The only other room they tried to put us in smelled like cigarettes. I asked to have the Manager contact me, Mr Borroni, and he never did until I stopped by the front desk the next day. We were never given an adequate explanation for making me and my family sleep in a room with oil-based paint fumes, which is known to cause brain cancer (clearly labeled on any varnish can). To add insult to injury, we were never given anything for our troubles, not even measly water bottles in the room we eventually moved to. Completely unacceptable experience.
- Official Description (provided by the hotel):
- Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 97 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more less
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- Also Known As:
- Grand Hotel Florence