Very disappointed as they gave me their worst room, an overflow emergency room, which was a mystery as I had booked some time in advance. It wouldn't take much to improve this room. No curtains on the windows. No safe, No TV, musty smell in room, mattress very uncomfortable, phone, fridge and bedside light did not work. had to get to room via an outside balcony. carpet was a trip hazard. On the plus side, the view was good, the shower was good, the staff were very helpful and friendly even though they said it was not possible to move me to another room. The other rooms looked basic but reasonable, I could see as doors were wide open for cleaning. Breakfast was ok. Very close to train station and central Florence. This hotel was a blind booking through Hotwire who gave me a full refund as the room I was given was most unsuitable.
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, LoveHolidays, Odigeo, Priceline and Agoda so you can book your Hotel Ascot Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.