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“Nice hotel - friendly staff - nice garden - recommendable”
Review of Ungherese

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Ungherese
Ranked #202 of 422 Hotels in Florence
Amsterdam, The Netherlands
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Nice hotel - friendly staff - nice garden - recommendable”
Reviewed 18 June 2014

Very nice Toscany style rooms/hotel. Nice garden! Good value for money (booked through independent internet site for best price). Not luxurious or trendy, but the Italian traditional style fits perfectly.
There is airconditioning in the room and they do provide toilet paper and shower gel.

Helpfull, friendly staff. They take time to explain things and have maps and directions for bus use on paper for you.

Short and frequent bus connection to the city centre. Make sure to buy tickets and validate them. They are out to screw you and the fine is €50!

Decent Italian style breakfast. Croissants, bread, yoghurt, cereals, jam, cheese, ham. Juice, good coffee and cappuccino. Different tea's. Friendly staff.

Only downsides: separate bathroom and thin wals. Didn't bother us really. It was clean, and the staff was friendly and helpfull.

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank The-travelfraggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco F, Responsabile relazioni pubbliche at Ungherese, responded to this review, 22 September 2014
Dear The beam,
thank you very much appreciation of the value for money, the classic Italian style, cleanliness and quality of breakfast with real cappuccino and real Italian coffee with sweet-salty choice. Sorry for the bathroom and the thin walls. The Hotel management is renovating the rooms. We wait for you again to Florence to enjoy of our beauties!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
The Hague, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

No great luxury, but you get a clean, nice room and breakfast (real Italian coffee) for a very fair price. Real Tuscan flair in the rooms and common areas (terrace in the sun) in a quiet but authentic part of town with good connections both to the centre (Duomo) and up the hill to Fiesole. Friendly staff. I would definitely stay there again.

Room Tip: Take a double bed if possible. It also gives you a more spacious room.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 August 2013

Ive been to couple of places in italy and left this hotel to review last. It was an amazing experience to stay there- honestly i did not expect so much from 2 star hotel that is so cheap; my number one priority always is clean room and i was pleased to see how clean bedsheets and toliet were. Staff were very helpful and friendly and breakfast was super fresh and delicious ( dont expect a lot for the price paid but whatever they have is good quality ). They even have a gorgeous garden where you can take your coffee and breakfast and enjoy.

The only drawback was that rooms had thin wooden doors with not much lock/ protection, but hnestly i did not feel unsafe not even for a minute. The whole atmosphere and character of the hotel gives you impression you are staying at the countryhouse with your relatives- fully relaxed, safe and taken care of :):)

Just to warn you that its about 30 min walk to the very centre where all the cites are, but it is safe to walk even at night, or you can take a bus which is 10 min ride.

Initially i was very skeptic about 2 star hotel in italy, but i am pleased i stayed there. Certainly deserves more than 2 stars!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
6 Thank T K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 August 2013

Very good location as the city the centre is just a 10-min. bus ride away. Sadly, this is the only good thing I can say about this hotel. There were a lot of mosquitoes in the reception when we checked in. The room and toilet were just ok but they definitely need to replace their bath and bath door. Breakfast was nothing special, just the usual croissants, yogurt, toast, fruit juices and coffee. Oh and by the way, no tea and coffee facilities for the rest of the day.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank what-a-wander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Feilding, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2013

Arrived at the hotel after a 15min walk from the train on a 37degree day, very hot and sweaty. The reception sumed up the hotel prefectly...unprofessional. The old guy on reception gave us a map and full details on buses, city etc which was nice however this was the last thing we wanted to hear about after our walk in the hot sun with heavy bags, we just wanted to get to our room. Our room had an external bathroom which was not right next to our room and opens up to a lobby area along with four other rooms. The room was very old looking which squashed bugs on the walls. No air con only a fan that went one speed....extremely slow and did nothing. The room was a hot box at night and we had to sleep with cold towels over us. We complained about the fan but nothing was done about this. Walls are very thin. Breakfast was very basic, corn flakes, coco pops, budget museli, dry pastries, bread and spreads. The staff were not freindly at all, I asked for a knife as there were none on the table and was told I would need to wait 10minutes and they were all dirty. Worst hotel I've stayed at across Europe. Look else where!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K8TTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberto P, Proprietario at Ungherese, responded to this review, 7 September 2013
Dear Guest,
We would like to thank you for the time you dedicated to write this comment on TripAdvisor, at the same time we are really sorry to read that you are not pleased with the quality of your stay at Hotel Ungherese.

First of all, we apologize for the explanations and attention that our clerk dedicated to you . We believe that all the information on major points of interest in Florence and how to get around the city are very useful and allow our guests to spend a pleasant stay in Florence. We regret that this has not been appreciated by you to the point of complaining about it .

However, we will continue to welcome our customers with the utmost attention , trying to offer a professional and attentive service to ensure they have the best possible stay .

The room with external private bathroom is very close to the room (about 2,5 m.) and it is offered at a very affordable price, explaining clearly that the bathroom, even though it's for the exclusive use of the room itself, is located outside the room. Choosing an economical solution and then complain about it, just doesn't seem fair.

To solve the mosquito problem that occurs during summertime, we have provided all the rooms with appropriate mosquito repellent device. It is not clear why some guests prefer to fight a personal battle with squashing mosquitoes on the walls. However, we try to remedy with a constant maintenance of the painting of the rooms.

The complaint about our breakfast was a big surprise! The breakfast offered to our guests is of a very good quality ! In many cases better than the one offered by hotels of higher category and difficult to find in hotels of the same category.
In fact, we offer a buffet breakfast with daily fresh croissants filled with cream, chocolate or jam , fresh sandwiches , fresh bread made with 5 cereals , biscuits , jams of all types , honey, hazelnut cream , various types of cereals to crunchy muesli , puffed rice and chocolate cornflakes , fruit juices, orange and ace ; fresh milk served either hot or cold , ham and cheese already sliced, yogurt of different types either whole or low-fat , butter, biscuits of different types , soft cheese , bread for toast both white and wholemeal and a toaster is available to guests in the breakfast room .

We also offer espresso (most types), American coffee, cappuccino , hot chocolate , barley , tea and hot milk.

It's our immense pleasure to offer this kind of breakfast and we have always had the best appreciation by our guests and we would also like to emphasize that all of this is offered at no extra charge.

Regarding the scarcity of the knives during breakfast we proceeded immediately to supply new .
I assure you that we provide periodically to replace the allotment of the buffet with new pieces of cutlery, glasses etc. . We have noticed a strange phenomenon: the allocations of the buffet and the bar strangely tend to decrease. . . . . who knows maybe there are ghosts . . . . .

Subsequent to your stay we proceeded to re-install the air conditioner in room no . 6, which had broken down . We apologize for this inconvenience, the particular time of the year, did not allow us an earlier intervention

Wishing to welcome you again in our hotel we send our best regards .
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Syria
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 July 2013

The rates are fine and the hotel is not bad but I am giving a bad review due to the fact that our room had no telephone, the bedding was awful and also because of the outside bathroom. The hotel was kind of noisy early in the morning due to some less respectful guests. On the bright side, breakfast was alright for the price and the staff helpful. The hotel is located in a residential are which is very quiet but sadly for that matter there are no restaurants in the vicinity.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Khatarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 June 2013

Stopping over in florence on a business trip I enjoyed my stay at this hotel. An attractive single room, well appointed and with a great private terrace I was able to work on. Overall the room and was clean and well maintained. I will agree with other reviewers that breakfast was no frills, but adequate. The hotel is located in quiet area with excellent bus links to city centre and main train station. Well priced and overall I was happy with my stay.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Psh-overland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ungherese

Property: Ungherese
Address: Via Giovan Battista Amici 8, 50131, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#20 Best Value Hotel in Florence
#77 Business Hotel in Florence
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ungherese 2*
Number of rooms: 15
Official Description (provided by the hotel):
Hotel Ungherese is located in the quiet San Gervasio residential area of Florence, right off the lower slopes of the picturesque hills of Fiesole. Part of this enchanted surrounding, the hotel is a typical palace of the early 19th century. This hotel is a good choise for business travellers and also for tourists fascinated with the unique beauty of the art and architecture of Tuscany's main city.Antique furniture and pictures enrich the interiors of this most characteristic hotel, which has preserved the name given to it by its founder, a Hungarian gentlewoman whose historical memorabilia are still displayed in the halls: the coat-of-arms of the house of Austria and Hungary, the portraits of Prince Ferenc II Rakoczi, Hungarian hero and Elisabeth of Wittelsbach, the Empress of Austria and Queen of Hungary famously known as Sissi. Our hotel is only a few minutes bus or car ride away from the historical centre of Florence, and just a short distance from the Campo di Marte Railway Station and the main sports venues of the city, such as Artemio Franchi Soccer stadium and the Palazzetto dello Sport, venue of the Nelson Mandela Forums; also from Hotel Ungherese, the Saschall Tent Theatre can easily and conveniently be reached, and the same can be said for reaching the Foretezza da Basso, which is the venue of conferences, trade fairs and shows. You can suitably park your car in the immediate vicinity of Hotel Ungherese, or you can use a garage just around the corner at special rates for our guests. The staff is friendly and professional, and the hotel offers plenty of comforts to its guests, that are welcomed into a relaxing place where the familiar atmosphere is coupled with care for all details of interior decoration and furniture. Whether you want to call a taxi or you want to make a reservation or theatres, museums, planned excursions, air flight or train, the staff will always be at your disposal. Hotel Ungherese also offers wireless internet access that will allow you to use a high speed internet connection right from your room. All rooms have private bathroom, colour TV, direct telephone, safety box, hair drier, air conditioning and Wi-Fi. ... more   less 
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Also Known As:
Ungherese Hotel Florence

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