We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel, location and most of all Staff”
Review of Hotel Rapallo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Rapallo
Ranked #23 of 409 Hotels in Florence
Certificate of Excellence
Reviewed 24 July 2012

We had an excellent stay here during our 4 night stay in Florence.

We were welcomed by the owner at around 11pm in the evening who instantly made us feel at home. He gave us plenty of information on the hotel and surrounding area and even provided us a map and directions to get to the best stops. We were then told we had been upgraded to a superior room which included free water and breakfast.

The hotel is in excellent condition (having been refurbished), and although only a 3 star felt more like a 4/5 star especially with the staff such as Lorenzo, who gave good recommendation on restaurants.

All in all I would highly recommend and having travelled throughout italy, (Rome, Tuscany, Sardinia) as well as through mainland Europe I would put the hotel up in the top 5 easily!

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mr_P1Leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 25 July 2012

Thanks for your comment. Mauro, Lorenzo, and I salute you remembering with pleasure. I am pleased that our service has been particularly pleasing to you, we're glad you found the alwebrgo representative of the Italian tourism. Italian style is what we turn that over express and represent us.
soon
lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,026)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,060 - 1,066 of 2,026 reviews

Reviewed 19 July 2012

This hotel is just amazimg. It really felt as if it was a boutique 5 stars. The staff is so helpful, the rooms are charming, high end technology and extremely clean. Its 10 minutes straight line walk from the train station and 15 mins walk from the main attraction. I'm definitely coming back here

Stayed: July 2012, travelled as a couple
Thank Visioncoach001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 20 July 2012

Thanks for your comment kind guest,. we believe that your satisfaction has been really good to dedicate a comment for us in our work so rewarding. happy you've found a good choice in Florence, we hope that you will return soon
lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2012

It was a pleasure to stay in an hotel, central, clean, with good breakfast.
The hotel team is very smart.
The guest is considered as a VIP !
I stayed 3 nights, arrived late, a concierge was very polite and offer us a coffee or a drink.
The brekfast was full a choice : fruits, good coffee, tea, cakes homemade, bread regular an italian, juices ... everything to start a good day.

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 17 July 2012

Dear Guest

thanks for your nice comment. thank you especially enjoyed our breakfast, which we're trying to devote our full attention to always offer a better service to our customers.
we hope to get back as our guest.

Lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2012

Hotel Rapallo is a perfect B&B hotel. It is beutifully renovated and looks very modern and clean. It's location is perfect and all the staff are trained to be very friendly and helpful. The bathrooms were very clean and the showers worked well. However, the beds weren't the most comfortable beds ever and the rooms were on the much smaller side. The parking was too expensive, it cost €29 as well as for city taxes. Overall it was a nice and clean hotel though.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vanessa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

dear guest,
thanks for your stay, and for having chosen our hotel. suggestions will help us to further improve our service.

Best regards
lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2012

All staff is available always with smile, like a big family.
You can ask any kind of advice you need , they give you a rich suggestion about where to go or what to visit.
Thanks to all you for giving me welcome in Florence!!!! A very special welcome!!!!

  • Stayed: April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Giugno81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

dear guest,
thanks for your stay, and for having chosen our hotel. we are grateful, Remembering and waiting for her with that smile that reminds us so well.
soon
Lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2012 via mobile

Great value in Florence. Really stylish and clean hotel with class. Easy walk from center. Under 100 € per night for a spacious double on top floor with a big balcony, including breakfast.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jrissane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Dear guests
thanks for your appreciation, it was important for us to know you are providing a good living in this town, a trip to your tenevate in particular. I hope it may soon be a new opportunity to come back to us and visit us
friendliness
lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2012

Hotel Rapallo is everything it says! It is immaculately clean, the staff are very friendly and accommodating as well. Very very professional in all aspects of running a hotel.
Lorenzo, you are a very gracious gentleman, Mauro, you always have a kind smile and both of you gentlemen are always aiming to please your hotel guests.
You kept our wine chilled, you gave us snacks and wine glasses each evening and without ever a question, t was truly appreciated.
Loved our stay and if I was ever to return it would be to your hotel.
Also on another note, the WALK ABOUTTOURSBARE FABULOUS, Excellent guides, we did two of the tours and we highly recommend them. An excellent value for the price and had we not done these tours we would have missed many beautiful sights in and around Florence.

  • Stayed: July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank debbieeftoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

dear guests
a cordial greeting from me and mauro, and all our staff. We are pleased to have been able to offer what you have judged a great service, and we hope to be able to get back in the future guests.

friendliness
lorenzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Florence hotels
San Marco
Hotel Orto De Medici
Hotel Orto De Medici
#41 of 409 in Florence
2,200 reviews
Hotel David
#1 of 409 in Florence
3,315 reviews
Art Hotel Villa Agape
#13 of 409 in Florence
555 reviews
Show Prices
Show Prices
Show Prices
Duomo
Hotel Perseo
Hotel Perseo
#37 of 409 in Florence
1,835 reviews
Orcagna Hotel
#39 of 409 in Florence
831 reviews
San Lorenzo
Room Mate Luca
Room Mate Luca
#45 of 409 in Florence
1,193 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Rapallo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Rapallo

Address: Via Santa Caterina d'Alessandria,7, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #23 of 409 Hotels in Florence
Price Range: £70 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, LoveHolidays, Expedia, Hotels.com, HotelsClick, Ebookers, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Rapallo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing