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“Great hotel, but be careful with the parking!”
Review of Hotel Rapallo

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Hotel Rapallo
Ranked #24 of 411 Hotels in Florence
Certificate of Excellence
Reviewed 20 August 2012

I stayed 2 nights in this hotel with my mother. The location, cleanliness, services (free wifi, air condition) were all excellent. I loved our room on the 4th floor, it had a nice big terrace where we could sip some wine under a small olive tree. The breakfast had a wide choice and everything was delicious. Lovely on this part.

The only inconvenience we had was with the parking. We were instantly guided into a pricey parking lot (20 EUR/day), and could not pay it with credit card. We didn't get an invoice about the parking, either. When we asked if we could leave our car on the street opposite the hotel, where it would have been free all weekend, the receptionist told us those places were only for residents. I believe this is not true, since there was no such sign, and other foreign guests of the hotel parked there during our stay. The receptionist made us believe we would be fined if we parked the car out there. I think this 40 euros were the fine for our gullibility. :(

Room Tip: Ask for a corner room (04 on every floor) for a bigger terrace.
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  • Stayed: August 2012, travelled with family
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Thank Szilaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 22 August 2012

Thank you for your stay, for choosing our hotel. We are pleased that your choice was rewarded with a happy stay. We read some criticism on the garage, whose bill, among other things you forgot to withdraw at the time of departure, but I'm sure that if, as unfortunately has happened to other customers who preferred not to risk, your car had been taken offense, I think you'd be much more unhappy and you'd have a worst memory of your stay in Florence. Our advice and our suggestions, always go in the direction of the customer, and in particular the service garage is a more than useful, indispensable as you know well who knows the center of Florence or because we live or because it is often in our city . The hotel Rapallo is always on the side of the customer, in every choice, to this we have always done our strength and our commitment. Thanks and a warm greeting

lorenzo

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1,065 - 1,071 of 2,058 reviews

Reviewed 14 August 2012

This hotel was excellent. The hotel guests were a mixture of couples, families and group travelers. Beautiful room on 4th floor with a balcony and a breath taking view of Florence. A 5 min drive from Firence SMN station. Location is great if you want to be away from the hustle of the town centre. Great market which sells good quality leather and if you're prepared to haggle the benefits are rewarding. Great breakfast choices and we even had breakfast on our balcony. Lorenzo and Lewis were helpful, hospitable but overall great ambassadors for Florence and this great hotel. We'd definitely stay here again.

Room Tip: Request a top floor room
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  • Stayed: August 2012, travelled with family
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Thank Cota_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 16 August 2012

thanks for your comment. everyone in the hotel we are pleased that you chose us for your stay in Florence. had a particular choice, this season a breakfast on the terrace in the morning sun Florentine companions is certainly something unforgettable .. expect she soon come back to us. best regards

lorenzo

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Reviewed 8 August 2012

A bit of a hike - do not go by the park at night! However, the staff is excellent, the rooms are beautiful and it's a lovely breakfast as well. I wish it were closer to the Duomo as it's in a seedy area, but overall a lovely place to stay.

You can easily walk here from the train station, but be warned not to walk early in the morning (before 7 a.m.) or late (after 10 p.m.).

  • Stayed: August 2012, travelled with family
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Thank Swim4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 9 August 2012

Dear Guest,

Undoubtedly we are happy for your words of appreciation and for his judgment. Sorry that you have found Independence Square, a square which we Florentines are especially linked to the story that is not a place so quiet. Can you give that impression, but the area is very safe, there are houses curanella area, consulates of three nations, a police station right on the streets and many hotels and private residences. Also we would like to see more groomed, and I hope your judgment would be read not only by tourists but also by those who work in our city of Florence which we are all lovers, tourists and citizens. A warm greeting and best reguards
Lorenzo

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Reviewed 31 July 2012

This rooms at this hotel are decorated to a really high standard, very clean and a great size. Staff are friendly and helpful and we really enjoyed our stay here.

It is a good 20 minute walk into the centre of town which in the hot sun of Florence can get a little tiring but the lovely hotel meant that this wasnt too much of a problem.

The breakfast was great and there was free internet available, also free coffee and cake available throughout the day! Really nice base for a stay in Florence

  • Stayed: July 2012, travelled as a couple
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Thank JMBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 2 August 2012

dear
It was a pleasure for us that you have chosen our hotel, and we are happy that your stay has had many opportunities to leave you good memories. how often I have occasion to repeat, is the best prize for us the good satisfaction of our customers
I hope to have you with us soon
Lorenzo

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Reviewed 29 July 2012

This hotel was excellent. It was part of our honeymoon trip and we actually liked it than the four star hotels we had after. The rooms look new and fresh giving it a very atmosphere. The staff is very friendly and helpful in everything we needed. The breakfast area is very nice well and the food is very good. All in all an excellent experience and would recommend it to anyone. If we return to Florence definitely we would stay at hotel Rapallo

  • Stayed: July 2012
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Thank micandli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 31 July 2012

We are pleased to have contributed to an unforgettable honeymoon. The beauty of Florence, the excellent season, and our hospitality have wanted to help make the best gift this holiday unique.
many good wishes from all the hotel
lorenzo

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Reviewed 27 July 2012

We occupied two rooms over 8 nights - very pleased with the accomodation, spacious, clean, well maintained and quiet. Good location and can truthfully say we would be more than happy to return to this hotel and beautiful Florence

  • Stayed: July 2012, travelled with family
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Thank MedwayMik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 31 July 2012

I am very pleased to hear that your trip to Florence was so pleasant and interesting, good hospitality. I read that there is a great desire to return. we are waiting for you.

regards
Lorenzo

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Reviewed 26 July 2012

This is a great base for your trip to Florence. The Rapallo is one of those hotels you thank your lucky stars you picked. We arrived early on check in day and were immediately greeted by the one and only Lorrenzo. He refused my suggestion to check our bags and come back later after touring and insisted we have coffee and cookies while they speeded up the room preparation. Twenty minutes later we were in our beautiful room - spacious, with a large veranda and a great view of Florence. The hotel is beautifully designed in white and grey and well kept. The a/c is great and there is free wi fi. It is located about 10 minutes from the central train station and about the same from the Duomo. The entire staff is very friendly and helpful, especially Lorrenzo (thanks for the recommendation to go to Lucca). Definitely listen to him. We highly recommend the Rapallo Hotel!

  • Stayed: July 2012, travelled as a couple
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Thank jammer54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 28 July 2012

dear guests, dear friends,
Thanks for your comment, and 'always a pleasure to read you a satisfied customer, you understand their needs and helping to make your holiday a pleasant and exciting experience. But it is important to us and the work that makes our customers, both in helping us to improve our work, either, as he expresses his satisfaction, to weave a web of complicity 'which makes a brief encounter of life experience to remember.
Thank you. Greetings to you all
Lorenzo

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Additional Information about Hotel Rapallo

Address: Via Santa Caterina d'Alessandria,7, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #24 of 411 Hotels in Florence
Price Range: £71 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
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