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“Excellent hotel & service”
5 of 5 bubbles Review of Hotel Rapallo

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Hotel Rapallo
Ranked #25 of 421 Hotels in Florence
Certificate of Excellence
1 review
“Excellent hotel & service”
Reviewed 1 November 2012

The hotel was within 10 mins walking distance from the railway station & 15 mins from the Ponte Vecchio, taking a ruote that passes by the Duomo, Piazza d. Signorella & the Uffizi. Decor was very stylish, rooms well appointed & clean. Staff were friendly & very helpful. Lovely breakfasts each morning & free coffee/biscotti in the afternoon. An excellent hotel with excellent service.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 4 November 2012
an excellent service, it's nice to hear it again, and appreciate soodisfazione of our customers when it is at maximum
thank you for leaving this nice comment

lorenzo
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1,841 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
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Penicuik, United Kingdom
Level Contributor
265 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 30 October 2012

Spent 7 nights here in October 2012. Thoroughly enjoyed, and highly recomended. We'd asked for a room with bathtub, but got one with a shower. Moved after one night when room with tub became available -- no fuss, just helpful staff. Tea and coffee in room -- not usual in Italy, and a welcome touch. Also really appreciated the water left in fridge each day. Very handy when out and about in sunny Florence. Breakfast set us up nicely for the day, and staff very pleasant and helpful here as well. Drinks and snacks left out each day were a very nice touch, and much appreciated. Very much a hotel to consider in Florence.
Straight walk from rail station, and within walking distance of most sites in Florence. Some people have commented on nearby park -- exercise caution at night, but didn't appear to be a problem.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 1 November 2012
dear sir,
thanks for your comment, when we were together at the hotel we commented the time, and she thought at the time in the UK. here are two days that it rains on you. but when it stops, there are beautiful lights, and she would have liked to make great photographs. thanks for your valuable comment. and 'been a pleasure to serve you come back soon to see
Lorenzo
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Brisbane
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2012

We stayed for 2 nights in October 2012. Hotel Rapallo was by far our best hotel on our Europe trip. The rooms were just beautiful - clean, new and quiet, with very comfortable beds and spacious bathrooms (although our shower was very tiny).

The hotel appears to have been completely refurbished in the last year or 2, and is very modern with Air Con and digital room keys. The rooms had safes, and coffee/tea making facilities. Our rooms were on the top floor with a balcony and views over Florence.

The included breakfast was superb, and there was also a very well priced vending machine on the 3rd floor. The room had a fridge with complimentary mineral water. Very nice touches.

The staff were very helpful and friendly and we were able to leave our bags after check out to collect later in the day.

The reviews of this hotel show just how good it is, and I'd definitely recommend this hotel and stay there again.

Room Tip: Pay a little extra for a top floor room (there is a lift) and get a balcony with views.
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank BrisbaneBrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 29 October 2012
dear guest
thanks for your comment contributes imporatante for us to evaluate what we are doing right to make pleasant the stay of our guests. your comment is in addition to all the positive comments that give all of us great satisfaction and make you feel well rewarded our work. we are glad that your stay in Florence was perfect, so we hope you can come back soon to see
Lorenzo
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Beersheba, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2012

hello,
me & my fiance stayed at rapallo hotel about 6 days and we enjoyed every second.
florence is beautiful,the hotel very clean,new and neet.
the people are nice and helpfull,especial mr lorenzo & mr mauro they are the nicest, kindness and friendliest persons we ever met.

the vacation was one of the best we ever had and we definitely come back again and visit.

hadar & aviad.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank Aviadtreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 23 October 2012
dear
thanks so much for your comments, you are a couple stuoenda, and I am pleased that Florence has crowned your love and be for you a wonderful memory. I hope to ariavervi as our guest. an affectionate greeting
lorenzo
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Meylan, France
1 review
Reviewed 17 October 2012

Hotel is excellent, new, clean, personnel is extremely helpful. Room very nice, free bottled water provided. Nice breakfast. Price a bit higher than average but quaity much higher for similarly priced hotels in the same neighborhood.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsfrancal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 18 October 2012
My good guests, as it seems that depend goodness from being grateful, thank you for your review, which honors our work that cerhciamo to do in the way that it is recognized as the best. we hope you will soon repeat your visit to Florence, it will be our pleasure to host you again
gratefully
Lorenzo
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southend
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2012

A warm and helpful welcome from the very friendly staff, with much needed drinks available on arival. Room was very clean and comfortable and the breakfast as good. The young lady who was around during breakfast was very friendly and greeted us in the morning. Well done to all.

Room Tip: our room was quiet at the bck of the hotel.
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  • Stayed October 2012, travelled with friends
    • Value
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Helpful?
2 Thank lizzie14Southend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 13 October 2012
dear Elizabeth
thanks for your coomento, for all ni was a pleasure to offer you our services, we hope to see you soon in our Florence. a greeting from claudia also the girl who served you your breakfast

greetings
lorenzo
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Wetherby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2012

Excellent hotel. Public areas and rooms modern, bright, clean and stylish. Our room had a great balcony. Enjoyed having coffee there. Refreshments available most of the day, free of charge. Very welcome after a long day in the city. Free water in mini bar & replenished every day. Free drink in the evening. We always had an Aperol Spritz before heading out for dinner. Staff all excellent, from the lady who sorted our room to Lorenzo, the owner. Lorenzo is incredibly passionate about his beloved city & has a wealth of knowledge to help you get the most out of your visit, including restaurant recommendations. In fact, there are many excellent restaurants nearby. We have visited Florence on many occasions and have stayed in some very pricey luxury hotels. Which to be honest, did not offer value for money. In future this is the only hotel we will stay in.

Room Tip: Top floor rooms have balconies
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank sharon c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, 12 October 2012
is true that I am in love with the city in which I had the good fortune to be born, but it is for me always a reason for a new love every time I see my guests in the same passion that I can nourish me. and I'm glad when this passion is understood and shared. I repeated this many times, but this feeling is really the most beautiful and rewarding part of my job. rapallo the hotel was created to provide the feeling. dear sharon, thanks for your comment, say hello to your husband, and remember your promise to return prestoa us. the next time we plan a visit to Fiesole, together.

thanks a hug
lorenzo
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Additional Information about Hotel Rapallo

Property: Hotel Rapallo
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 421 Hotels in Florence
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
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