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Traveller rating
2,221
614
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7
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All reviews complimentary afternoon tea train station lovely hotel minute walk within walking distance main attractions would highly recommend this hotel pastries breakfast was delicious would definitely stay here again wonderful stay stayed here for nights small hotel visiting florence lorenzo city duomo
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Reviewed 11 December 2012

This was an easy choice from the photos and it was even better when we got there. Soft creams very Italian style. Big welcome at the reception. The room was just great and was cleaned and serviced every day. Location is bang on, with it close enough to central places of interest to be able to walk around nearly all of it. Ten minutes to the station. Extra details made our stay the best one this year. Derserved success for this classic.

Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank Heather G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 13 December 2012

Thank you for appreciating our Italian style, this makes us very happy because it is not a great sacrifice for us to be ourselves. is rather difficult to communicate what you are and that you can do. has been our pleasure to serve you and make your acquaintance. we hope you will come back soon and visit us in Florence, this city has always been so beloved by English friends

lorenzo

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Reviewed 11 December 2012

From the caring and kind welcome on arrival to leaving after a delicious breakfast we couldn't have wished for more. The hotel has just been redecorated and refurbished. It is spotlessly clean, lots of lovely towels and toiletries, a fridge, plenty of space and a very comfortable bed. The staff are wonderful. We originally were give a room with a shower, and were able to change it to one with a bath - all part of the chilling process, a soak in bubbles. We had a wonderful time and will be back. Fran and Martin

Date of stay: December 2012
  • Trip type: Travelled as a couple
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1  Thank Fran R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 December 2012

we got the italian feel in this hotel. excellent rooms. the location is also fantastic. david is just 500 meters away. the reception was more than eager to help. we roamed entire florence on foot. the breakfast was excellent. the hotel is close to all great restaurants

Date of stay: December 2012
  • Trip type: Travelled as a couple
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3  Thank abhishekr_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 11 December 2012

dear guest,
this is definitely one of the strengths that we pursue. being Italian, without wanting to copy anybody, but learning from everyone and adding to the knowledge of others, especially to those who are different need of the foreign umilltà, imagination, which makes finding the solutions, the spirit of the work typically Italian, it makes me so glad you appreciated this note in our accolgienza. we are proud to be Italian.
back to visit soon, even if the journey is long, we're waiting.

lorenzo

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Reviewed 5 December 2012 via mobile

Good! Nice service and clean rooms. Love the hardwood and bathroom...............free espresso downstairs is also nice touch. Overall, nice price quality ratio.........................
..........................

2  Thank dinkamalinka
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2012

one of the best hotels i have stayed in. very clean and professional and exceptional value for money. about 10 minutes walk from centre and train station. breakfast service would have been better if staff on duty.

Date of stay: November 2012
  • Trip type: Travelled with friends
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Thank Shield2518
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rapafi, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this reviewResponded 4 December 2012

thank you sir and ma'am, it was a pleasure to meet you and be at your disposal. thanks for leaving a nice comment on your stay which I hope to repeat soon.

greetings and good wishes
Lorenzo

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